Very happy to have booked our cruise again through Hays Travel Halesowen. We always find the staff here extremely helpful and knowledgeable, and on this occasion it was Mia who handled our query quic... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Sales assistant was very helpful explained everything said they would look at anything that might help us told us not to hesitate to contact them if need be
L'azienda ha risposto
Mia is amazing and always finds us good holidays no matter were we go, either as a family or just the two of us.
L'azienda ha risposto
Well what can I say, Halesowen Hays Travel is fantastic. We went in for brochures and came out over an hour later with our holiday booked for next year. Emma was brilliant she made us feel welcome fro... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
2 Hagley Mall Cornbow Centre, B63 4AJ, Halesowen, Regno Unito
- 01213149406
4,9
Eccellente
739 recensioni
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Le persone hanno visualizzato anche
Emma was friendly
Emma was friendly , helpful and professional. Felt completely in safe hands for booking our break .
1 settembre 2026
Risposta di Hays Travel - Halesowen
Mrs Karen Holloway,
Thank you for your wonderful review! We are so pleased to hear that you felt confident and well-assisted while arranging your trip. We appreciate your kind words.
Kind Regards
Emma
Very happy to have booked our cruise…
Very happy to have booked our cruise again through Hays Travel Halesowen. We always find the staff here extremely helpful and knowledgeable, and on this occasion it was Mia who handled our query quickly and expertly to get us exactly what we were after.
Many thanks.
2 settembre 2026
Risposta di Hays Travel - Halesowen
Thank you for your 5* review
Mia
Mia is amazing and always finds us good…
Mia is amazing and always finds us good holidays no matter were we go, either as a family or just the two of us.
3 settembre 2026
Risposta di Hays Travel - Halesowen
Hi Debbie,
Thank you for this lovely review if you need anything else you know where we are. :)
Kind Regards,
Mia T
Karen was extremely helpful to us in…
Karen was extremely helpful to us in booking our trip to Rhodes thank you very much hays travel
26 agosto 2026
Risposta di Hays Travel - Halesowen
Marc,
Thank you for your wonderful review! We are so pleased to hear that you found our team member to be extremely helpful in booking your trip. We appreciate your kind words!
Kind Regards
Hays Travel Halesowen
Risposta di Hays Travel - Halesowen
Hello,
Thank you for your lovely review we really appreciate your feedback and wish you a wonderful holiday and we look forward to seeing you again! - Team Halesowen
Sales assistant was very helpful…
Sales assistant was very helpful explained everything said they would look at anything that might help us told us not to hesitate to contact them if need be
30 agosto 2026
Risposta di Hays Travel - Halesowen
Hello,
Thank you for your lovely review and we look forward to seeing you again! Have a lovely holiday. - Team Halesowen
Always Helpful staff
Always Helpful staff, and good knowledge of what you are asking them, will come back to you with information you have asked for
29 agosto 2026
Risposta di Hays Travel - Halesowen
Hi William and Sheila,
Thank you for your lovely review I really appreciate your repeat custom with myself and it is a pleasure to speak with you anytime :) - Mia C
Local travel gent useless
I decided to try a local travel agent as I was booking a special trip, rang Hays Halesowen and was told by Karen that it would cost me too much to arrange the holiday I wanted! Which shocked me as I hadn’t even given her a budget… very disappointing, they just couldn’t be bothered, I rang Worldwide travel and they arranged it all for me… not sure Hays will stay in business with that attitude! And they lost 4k of commission!
26 agosto 2026
Non scritta su invito
Risposta di Hays Travel - Halesowen
Good morning,
Thank you for your feedback. We appreciate you taking the time to share your concerns with us.
As a travel agent, we always aim to find the most suitable options for our customers within their preferred budget. I would be happy to discuss your feedback further and address any concerns you may have.
Please feel free to call me on 0121 314 9406, and I will be happy to assist you.
Kind regards,
Mia TM
Assistant Manager
Risposta di Hays Travel - Halesowen
Thank you very much for your 5* Review.
Emma
Went in for a brochure came out with next year's holiday booked
Well what can I say, Halesowen Hays Travel is fantastic. We went in for brochures and came out over an hour later with our holiday booked for next year. Emma was brilliant she made us feel welcome from the moment we walked in. Time was not an issue she was happy to help us find the right holiday. The staff in Halesowen are so friendly and cannot do enough for you. I much prefer the personal touch of booking through the store than trolling through the internet as you can ask more questions to staff than you can a robot. I won't go anywhere else.
23 agosto 2026
Risposta di Hays Travel - Halesowen
Sue,
Thank you so much for your wonderful review! We are delighted to hear that you had such a fantastic experience with us and that we was able to help you find the perfect holiday. We truly appreciate your kind words and look forward to welcoming you back in store.
Kind Regards
Emma
Lovely girl very helpful and helped us…
Lovely girl very helpful and helped us all the way.
9 agosto 2026
Risposta di Hays Travel - Halesowen
Dawn,
Thank you for taking the time to write your wonderful review! We are so pleased to hear that our team member was very helpful and supportive throughout your experience.
Kind Regards
Emma
The member of staff Karen was really…
The member of staff Karen was really helpful with sorting out our holiday requirements
23 agosto 2026
Risposta di Hays Travel - Halesowen
Angela,
Thank you for your wonderful review! We are so pleased to hear that Karen was really helpful in sorting out your holiday requirements. We look forward to seeing you again soon.
Kind Regards
Emma
Very good experience
Karen was very thorough and took her time to make sure we had the perfect holiday that we wanted.
Lovely lady very patient and lots of experience
23 agosto 2026
Risposta di Hays Travel - Halesowen
Nicola,
Thank you so much for your wonderful review! We are delighted to hear that Karen helped find your perfect getaway. We look forward to seeing you again soon in store.
Kind Regards
Emma
Risposta di Hays Travel - Halesowen
Mrs Stubbs,
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with Mia. We appreciate you taking the time to share your review.
Kind Regards
Emma
Found very helpful and pleasant
Found very helpful and pleasant. They explained everything we had to do. As older customers we like to have the stress taken off us and they did that. We will come again when we next travel.
22 agosto 2026
Risposta di Hays Travel - Halesowen
Robert Greening,
Thank you for your wonderful feedback! We are so pleased to hear that we could make your experience pleasant and stress-free. We look forward to assisting you with your next travel plans.
Kind Regards,
Mia TM
Karen was very professional and soon…
Karen was very professional and soon found the holiday we were looking for and she had it booked up for us in a matter of minutes Karon has found holidays for us in the past and she is very good at her job thank you
21 agosto 2026
Risposta di Hays Travel - Halesowen
Geoffrey,
Thank you for your wonderful feedback! We are so pleased to hear that we were able to find the perfect holiday for you so quickly. We appreciate your continued trust in us.
Kind Regards
Hays Travel Halesowen
Emma she was so helpful and friendly
Emma she was so helpful and friendly , talked us through all the special assistance things that we needed, and the transfer. The other lady in the shop was friendly as well and took a picture of our dog for the shop.
19 agosto 2026
Risposta di Hays Travel - Halesowen
Annette,
Thank you for your wonderful feedback! We are so pleased to hear that our team was so helpful and friendly, making your experience a great one.
Kind Regards
Hays Travel Halesowen
They are always very helpful
They are always very helpful, friendly and patient, especially when you have customers like me who change the dates at the last minute. They are happy to help after you have made your booking if you have any little queries.
11 agosto 2026
Risposta di Hays Travel - Halesowen
Lyn,
Thank you so much for your wonderful feedback! We are so pleased to hear that our team was helpful, friendly, and patient, especially with last-minute changes. We appreciate your kind words.
Kind Regards
Emma
Booked with Emma.
Booked with Emma.
As with all the wonderful staff there it is always a joy to book with them.
Effotless and we always leave feeling happy.
16 agosto 2026
Risposta di Hays Travel - Halesowen
Hi Steve,
Many thanks for your continued support and booking your next adventure with us. It is always a pleasure to see you in our store and thankyou for the cakes - they will go down a treat!
Kind Regards
Emma
Very friendly and helpful young lady we…
Very friendly and helpful young lady we had the pleasure of discussing our holiday
16 agosto 2026
Risposta di Hays Travel - Halesowen
John Plant,
Thank you for your wonderful 5-star review! We are so pleased to hear that you had a positive experience with our team. We look forward to booking your next holiday!
Kind Regards
Emma
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