Lauren M (Falkirk Branch) went above and beyond to get a cruise booked for us. She tried numerous times over a 2 hour period to book an accessible cabin on several different ships, but all accessible... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Caitlyn in falkirk branch was amazing helping me organise my trip. Very pleasant and knowledgeable. She was very patient as i was trying to arrange a certain hotel. I would recommend Hays Travel to an... Leggi di più
L'azienda ha risposto
Popped in to our local branch to seek further info on a holiday viewed on Facebook page and came out very happy. Not only did the agent speedily showed us the details , she also listened to our prefer... Leggi di più
L'azienda ha risposto
Staff were great we were supporting 2 gentleman with learning difficulties to book their first holiday abroad. They went above and beyond to ensure that they got the right accommodation central to act... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
101-103 High Street, FK1 1ED, Falkirk, Regno Unito
- 01324278569
4,9
Eccellente
842 recensioni
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Not Happy…
The invoice we received from you was completely different from the booking confirmation from Fred OLson.
28 maggio 2026
Risposta di Hays Travel - Falkirk
Thank you for sharing your feedback.
We are sorry to hear you were unhappy with the service and invoices received from Hays Travel and Fred. Olsen.
We appreciate you taking the time to speak with Caroline on Thursday evening, and we hope this has helped provide reassurance.
Caroline has also sent another email to you this morning outlining all of the concerns you raised.
If you have any further questions, please do not hesitate to contact us directly and we will be happy to assist further.
Risposta di Hays Travel - Falkirk
Thank you very much for your kind 5* review
Helpful friendly staff member got me a great late deal on a cruise.
Very helpful staff, got me a great late deal on a cruise.
16 maggio 2026
Risposta di Hays Travel - Falkirk
Thank you very much for your kind 5* review
Made very welcome and nothing was a…
Made very welcome and nothing was a bother, we are very happy with your service and holiday
20 maggio 2026
Risposta di Hays Travel - Falkirk
Thank you very much for your kind review. I will pass this onto Caroline :)
Miriam who iv dealt with on last few…
Miriam who iv dealt with on last few occasions was brilliant always gets me a deal within my budget and very friendly x
20 maggio 2026
Risposta di Hays Travel - Falkirk
Thank you very much for your kind review. I will pass this onto Mariam :)
Aiden was very pleasant and helpful and…
Aiden was very pleasant and helpful and did everything he could to help me
29 aprile 2026
Risposta di Hays Travel - Falkirk
Thank you very much for your kind review. I will pass this onto Aidan :)
Lauren M (Falkirk Branch) went above…
Lauren M (Falkirk Branch) went above and beyond to get a cruise booked for us. She tried numerous times over a 2 hour period to book an accessible cabin on several different ships, but all accessible cabins were fully booked. Eventually she was successful and found a cruise that we were very happy with.
16 maggio 2026
Risposta di Hays Travel - Falkirk
Thank you very much for your kind 5* review
HelpfulVery helpful staff when presented with…
Very helpful staff when presented with problems, they are good at solving our holidays
7 maggio 2026
Risposta di Hays Travel - Falkirk
Thank you very much for your kind 5* review
Preference of cabin located and booked…
Preference of cabin located and booked at a good price
14 maggio 2026
Risposta di Hays Travel - Falkirk
Thank you very much for your kind 5* review
Thorough search was completed before…
Thorough search was completed before return flights were found which lay within the time windows I had requested; I would have been unable to travel otherwise. Details were explained in a professional manner.
13 maggio 2026
Risposta di Hays Travel - Falkirk
Thank you for your kind 4* review
Excellent service
Caitlyn in falkirk branch was amazing helping me organise my trip. Very pleasant and knowledgeable. She was very patient as i was trying to arrange a certain hotel. I would recommend Hays Travel to anybody.
10 maggio 2026
Risposta di Hays Travel - Falkirk
Thank you for your kind 5* review
Risposta di Hays Travel - Falkirk
Thank you for your kind 5* review
Risposta di Hays Travel - Falkirk
Thank you for your kind 5* review
Excellent service
Excellent service, very friendly staff who are helpful and even set up my phone for me. Thank you.
13 gennaio 2026
Risposta di Hays Travel - Falkirk
Thank you for your kind 5* review
The staff were lovely and welcoming …
The staff were lovely and welcoming and very helpful and knowledgeable answering all my holiday questions.
6 maggio 2026
Risposta di Hays Travel - Falkirk
Thank you very much for your kind 5* review
Very helpful
Very helpful, knowledgeable about where wanted to go. Spent time looking at different hotels, flights and carriers.
6 maggio 2026
Risposta di Hays Travel - Falkirk
Thank you very much for your kind 5* review
The staff are very friendly and helpful.
23 settembre 2025
Risposta di Hays Travel - Falkirk
Thank you very much for your kind 5* review
The friendly and professional team…
The friendly and professional team always helpful been going in to the Falkirk shop for years the girls know me and they know what I'm looking for every time I go in
28 aprile 2026
Risposta di Hays Travel - Falkirk
Thank you very much for your kind 5* review
Excellent service
Jemma the travel agent was excellent. So patient and helpful. We’re really looking forward to our holiday confident that Jemma has helped find us the perfect place.
1 maggio 2026
Risposta di Hays Travel - Falkirk
Thank you very much for your kind 5* review
Professional and efficient service…
Professional and efficient service provider.
Holiday Insurance Booking Process was straightforward and explained by a confident member of the team.
30 aprile 2026
Risposta di Hays Travel - Falkirk
Thank you very much for your kind 5* review
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