Hays Travel - Exeter St ThomasRecensioni 

804
TrustScore 5 su 5

4,9

14 St Thomas Centre Cowick Street, EX4 1DG Exeter, GB


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Valutata 5 stelle su 5

Excellent service as always from Laura. Even though the Cruise ship was virtually full, she managed to find us two balcony rooms which suited our requirements.

L'azienda ha risposto

Valutata 5 stelle su 5

Great service perfectly tailored. Laura helped immensely with ideas and suggestions. A bucket list trip, something we're looking forward to.

L'azienda ha risposto

Valutata 5 stelle su 5

From the moment l went into your St. Thomas Exeter branch l was looked after by Hayley. Icsaw an advertisement kn the window and thought that it was a good deal but just an idea to discuss with my... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Teresa was very attentive to our needs. Nothing was too much trouble even comparing different holiday destinations. Able to give me an up grade at my chosen hotel

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia viaggi
  2. Agenzia di escursioni in crociera
  3. Agenzia di viaggi in crociera
  4. Fornitore di escursioni culturali
  5. Servizio di cambio valute
  6. Sito di raccolta di viaggi

Scritti dall'azienda

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informazioni di contatto

  • 14 St Thomas Centre Cowick Street, EX4 1DG, Exeter, Regno Unito

  • 01392 202066

4,9

Eccellente

TrustScore 5 su 5

804 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(804)

117.794 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent (and patient!) service from…

Excellent (and patient!) service from Laura in Exeter branch.
We rarely book anything without using her personal and efficient assistance.

2 luglio 2026
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Risposta di Hays Travel - Exeter St Thomas

Thank you for your lovely review, it is always a pleasure to book your holidays :) - Laura

Valutata 5 stelle su 5

Great service by Laura perfectly tailored

Great service perfectly tailored. Laura helped immensely with ideas and suggestions. A bucket list trip, something we're looking forward to.

2 luglio 2026
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Risposta di Hays Travel - Exeter St Thomas

Thank you for taking the time to write a lovely review, always a pleasure to book your holidays :) -Laura

Valutata 1 stelle su 5

They know nothing.

Hardly worth paying the extra for someone else to navigate a website for me.

I wanted the advice of a professional but everything they promised about my holiday was a lie. Something something never trust a salesman.

Edit: lol at the reply. I came to the branch and literally said "I can't find anywhere to go for a good holiday, recommend somewhere." I expected to get the benefit of someone in the industry but no. For example: I wanted somewhere we could swim. The hotel recommended does not have a suitable beach for swimming for some distance. Also this is the copy pasted response from the negative Google review I already left but you INVITED ME to leave a trustpilot review as well, what were you expecting?

18 gennaio 2026
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Risposta di Hays Travel - Exeter St Thomas

Sorry to hear you were disppointed with your holiday to Cyprus, we recognise your frustration. However, upon visiting our branch and looking at various hotels, you decided to book the hotel you had previously looked at online before coming in to the branch. All details were read through and confirmed with yourself prior to booking. We always strive to provide accurate information based on our customers requirements.
We hope this does not deter you from booking with Hays Travel in the future.

Valutata 5 stelle su 5

Excellent service as always from Laura

Excellent service as always from Laura. Even though the Cruise ship was virtually full, she managed to find us two balcony rooms which suited our requirements.

27 giugno 2026
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Risposta di Hays Travel - Exeter St Thomas

Thank you for your kind review, it is always a pleasure booking your holidays :) -Laura

Valutata 5 stelle su 5

Theresa was helpful

Theresa was helpful, very informative and nothing to much trouble.

26 giugno 2026
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Risposta di Hays Travel - Exeter St Thomas

Thank you for your kind review, it was a pleasure to book your holiday :) - Theresa

Valutata 5 stelle su 5

Best holidays

Have been using Laura at Hayes for many years. They understand what we like and go the extra mile to ensure we have the best holiday.

26 giugno 2026
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Risposta di Hays Travel - Exeter St Thomas

Thankyou for taking the time to leave me a lovely review, it's always my pleasure to assist you getting your holidays booked :) Laura

Valutata 5 stelle su 5

Everything was dealt with very…

Everything was dealt with very efficiently and promptly!

22 giugno 2026
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Risposta di Hays Travel - Exeter St Thomas

Thankyou for taking the time to leave me a lovely review, it was my pleasure to help you get your holiday booked :) Laura

Valutata 5 stelle su 5

Extremely helpful and capable

Extremely helpful and capable - talked us through and explained everything making sure we received exactly what we wanted.

14 giugno 2026
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Risposta di Hays Travel - Exeter St Thomas

Thankyou for taking the time to leave a lovely review, it was my pleasure to help you get your holiday booked. Kelly :)

Valutata 4 stelle su 5

Great service

Great service. Very efficient. Bit disappointed with price increase only a day later.

18 giugno 2026
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Risposta di Hays Travel - Exeter St Thomas

Hi Michelle, thankyou for leaving me a review about being efficient and great service :) Apologies the price increased ever so slightly, unfortunately prices can fluctuate until the booking is locked in with a deposit, glad we got it sorted for you . Laura :)

Valutata 5 stelle su 5

Excellent staff

I cannot fault your Cowick Street branch the two members of your staff, Hayley and Kelly do wonderful getting the right holiday for my husband and I as my husband suffers with Parkinson’s

11 giugno 2026
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Risposta di Hays Travel - Exeter St Thomas

Thank you for your lovely comment! Always a pleasure to book your Holiday :) - Kelly

Valutata 5 stelle su 5

Laura was very helpful as we had…

Laura was very helpful as we had decided to cancel a cruise and change it to a holiday on Lanzarote. All quickly and efficiently sorted for us.

12 giugno 2026
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Risposta di Hays Travel - Exeter St Thomas

Hi, Barbara, thank you for your kind review, it was my pleasure, happy we got your holiday sorted :)
Laura

Valutata 5 stelle su 5

Staff at Hayes Exeter helped when po…

Staff at Hayes Exeter helped when po cancel my trip will certainly be using them again
Holiday just not long enough

12 giugno 2026
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Risposta di Hays Travel - Exeter St Thomas

Hi Michaela, it was my pleasure to help! Really happy you have enjoyed your cruise :)
Kelly

Valutata 5 stelle su 5

Teresa was very attentive to our needs

Teresa was very attentive to our needs. Nothing was too much trouble even comparing different holiday destinations. Able to give me an up grade at my chosen hotel

11 giugno 2026
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Risposta di Hays Travel - Exeter St Thomas

Hi Debbie, thank you for your kind review, happy we got you the holiday you wanted.
Theresa :)

Valutata 5 stelle su 5

Very polite and helpful made the…

Very polite and helpful made the experience a pleasure. It was lovely to see my wife excited for the upcoming holiday. Many thanks

11 giugno 2026
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Risposta di Hays Travel - Exeter St Thomas

thank you for your kind comment, have a great holiday! :) Teresa

Valutata 5 stelle su 5

Popped in to book holiday

Popped in to book holiday, welcome greeting. Hayley was very efficient, helpful she was able to get a bit more discount off , so very pleased. Also wanted to get more euros and they gave me a better rate than I could find. So thank you to all at hays in Exeter.

2 giugno 2026
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Risposta di Hays Travel - Exeter St Thomas

Thank you for your kind review, it was a pleasure to book your holiday :)- Hayley

Valutata 5 stelle su 5

The girls

The girls, were great in hats travel Exeter st Thomas. They advised us excellently and I must admit the customer service was much better than other travel agents and hays travel operators.

Thankyou girls xx

1 giugno 2026
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Risposta di Hays Travel - Exeter St Thomas

Thank you for your kind words Holly, we always pride ourselves on the best customer experience in our Exeter branch. Hope you have a great holiday and we look forward to seeing you again to hear all about it :)

Valutata 5 stelle su 5

It was very quick and easy

It was very quick and easy. The staff member who served me was excellent and getting my travel money was just as positive.

7 giugno 2026
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Risposta di Hays Travel - Exeter St Thomas

Thank you for your kind review, it was a pleasure booking your holiday :)-Kelly

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