We entered Hays not knowing what we wanted or anything about it as it was our first experience if coach trips. The staff took us explained everything clearly, as we are 3 pensioners they took time so... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Sara was SO helpful and patient with a customer (me) who knew which type of destinations were wanted, and assisted to narrow my requirements down to a few. I've booked, and her guidance and informati... Leggi di più
L'azienda ha risposto
Greeted on arrival by Mia. She found the holiday which I wanted, slight glitch with computer but she persevered until everything was sorted. Mia was helpful and well informed, told me what happens nex... Leggi di più
L'azienda ha risposto
Amazing customer service from when we first walked in from Hannah to the very end of our booking. Couldn’t thank Hannah enough. So polite and friendly.
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
5 Baxtergate, DN1 1JU, Doncaster, Regno Unito
- 01302 319087
4,9
Eccellente
605 recensioni
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Risposta di Hays Travel - Doncaster
We appreciate your kind words. We are glad we could assist you. Thank You Hays Travel Doncaster
We entered Hays not knowing what we…
We entered Hays not knowing what we wanted or anything about it as it was our first experience if coach trips. The staff took us explained everything clearly, as we are 3 pensioners they took time so we understood it all. I was so impressed I booked another one yesterday
22 maggio 2026
Risposta di Hays Travel - Doncaster
We are so pleased to hear about your positive experience with us, especially for your first coach trip! It's wonderful that our team could assist you so thoroughly. Thank you for your kind words and for booking your holiday with us - Hays Travel Doncaster
Amazing customer service from when we…
Amazing customer service from when we first walked in from Hannah to the very end of our booking. Couldn’t thank Hannah enough. So polite and friendly.
20 maggio 2026
Risposta di Hays Travel - Doncaster
We are so pleased to hear you received amazing customer service from start to finish. Thank you for your kind words. Thank You Hays Travel Doncaster
Celeste was wonderful and really helped…
Celeste was wonderful and really helped me with booking my hotel and holiday, would definitely recommend
17 maggio 2026
Risposta di Hays Travel - Doncaster
We are so pleased our team provided excellent help with your booking. We appreciate your recommendation! Thank You Hays Travel Doncaster
Jossie goes above and beyond
Jossie is really good at what she does helped me out massively went in not having a clue were I wanted to go just gave her everything I wanted at the resort and around and she found one really smooth booking
Thank you so much
9 maggio 2026
Risposta di Hays Travel - Doncaster
I'm so glad Iwas able to help you find the perfect resort and make your booking experience smooth. Thank you for your kind words! Thank You Josie:)
Risposta di Hays Travel - Doncaster
We appreciate you taking the time to leave us such a wonderful review! We are so glad that you found our service helpful and friendly.
Friendly and efficient service.
Pleasant experience James was very efficient and helpful. Helped us book the holiday and hotel over night stay in Manchester Airport.
3 maggio 2026
Risposta di Hays Travel - Doncaster
We appreciate you taking the time to leave us a review! We're happy to hear that you found our service efficient and helpful when booking your holiday.
Holly was very patient and…
Holly was very patient and knowledgeable always use Hays travel
6 maggio 2026
Risposta di Hays Travel - Doncaster
We appreciate your kind words and are so glad that we could provide you with patient and knowledgeable service. Thank you for choosing us! Thank You Holly :)
Staff was brilliant and helped so much…
Staff was brilliant and helped so much as I have learning differently treats me good and listened and understand me
30 aprile 2026
Risposta di Hays Travel - Doncaster
We appreciate your feedback and are so happy to hear that our staff listened and provided excellent support - Hays Travel Doncaster
Risposta di Hays Travel - Doncaster
We appreciate your kind words and are so happy we could provide such a positive experience for you, thank you for sharing. Josie :)
We just walked in to inquire about a…
We just walked in to inquire about a cruise (first time)and was so taking back by the knowledge and enthusiasm he showed us, we was so happy that we booked right away.
The only thing in all this we forgot to claim
Out blue card or defence discount but that’s our fault.
20 aprile 2026
Risposta di Hays Travel - Doncaster
We're happy to hear that our team member's knowledge and enthusiasm made your first cruise booking experience so positive! We appreciate your feedback and are glad you're happy with your booking. We hope you have a wonderful time!
Kind Regards Hays Travel Doncaster
Once again hays travel (James) has…
Once again hays travel (James) has sorted our holiday. Never seems to fail. Keeps me informed and makes sure we have everything thats needed
26 aprile 2026
Risposta di Hays Travel - Doncaster
We appreciate you sharing your kind words regarding the service you received. We're so happy we could help you arrange everything needed for your holiday! Thank you James :)
I have used Hayes travel several times…
I have used Hayes travel several times and always find the staff very helpful
22 aprile 2026
Risposta di Hays Travel - Doncaster
We appreciate you taking the time to share your experiences with us. We're so glad to hear that our staff have been helpful & we hope you have an amazing holiday - Hays Travel Doncaster :)
Friendly helpful staff
Friendly environment.staff were interested in our party made us laugh and couldn’t have been more helpful.our booking was made easy
14 aprile 2026
Risposta di Hays Travel - Doncaster
We're so happy to hear you found our Store friendly. It's great that our staff were helpful, made you laugh, and made your booking easy and we look forward to seeing you in store again soon - Hays Travel Doncaster :)
Risposta di Hays Travel - Doncaster
We appreciate your recommendation and are so happy to hear that you found our service and staff helpful. I hope you enjoy your holiday I cant wait to hear all about it ad welcome you back into store. Thank you James:)
Get the holiday on the jet2 app first then take it into the shop because if you don't you will get ripped off like I have
The service was good booked everything ok with jet2 the only thing wrong is I paid £564 for my holiday in the doncaster shop , when I got home I checked on the jet2 app and the exact same holiday was on there for £529 so I'm not happy with the price I paid , in fact I'm quite angry about it .
19 aprile 2026
Risposta di Hays Travel - Doncaster
Thank you for taking the time to share your feedback, and I’m really pleased to hear you were happy with the service you received in store.
I’m sorry to hear you’re disappointed with the price, and I completely understand your frustration. Holiday pricing, including with Jet2holidays are live and can change frequently based on demand, availability and updates from the supplier. Prices can move at any time sometimes even within minutes whether that’s on the app, online or in store.
At the time your holiday was booked, the price of £564 was the live rate available to secure the booking.
That said, we always want our customers to feel confident and happy with their booking. Please feel free to contact me directly, and I’ll happily review everything with you and ensure you’ve got the best overall package and value for your holiday.
Thank you again for your feedback, and I hope you have a fantastic trip.
James
Risposta di Hays Travel - Doncaster
I appreciate your kind words, thank you so much, I hope you have a fantastic holiday and i can't wait to hear all about it. Thank you Josie:)
Risposta di Hays Travel - Doncaster
I appreciate you sharing your positive words, it is great to hear that you had a great booking experience. I hope you have a brilliant time i can't wait to hear all about your holiday. Thank You Mia
Risposta di Hays Travel - Doncaster
We appreciate your lovely feedback; it is wonderful to know that you found our service helpful, and we hope you have a great experience. Thank you Sara :)
The staff are always helpful and very…
The staff are always helpful and very accommodating and listen to your needs never had a bad experience at this company and will deffo be back to book are holidays through hays again
12 aprile 2026
Risposta di Hays Travel - Doncaster
We appreciate your kind words! We're happy to hear that our team is helpful and accommodating, and we look forward to helping you book future holidays. Tank you Celest:)
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