Hays Travel - Debbie Austen Recensioni 

65
TrustScore 5 su 5

4,8

Personal Travel Consultant Debbie Austen, ME2 Rochester, GB


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Valutata 5 stelle su 5

Booking a holiday was so easy, Debbie made everything happen and everything was done on time and when it mattered. Can’t recommend Debbie enough.

L'azienda ha risposto

Valutata 5 stelle su 5

Debbie has been amazing from initial enquiry to making the final booking. Her replies are extremely prompt and nothing was too much trouble when exploring different options to find our perfect holiday... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Debbie was absolutely first class from the outset. Couldn't recommend her highly enough. Made the entire booking process and holiday an absolute delight. I was bombarding her with emails and she never... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Debbie, answered every question, altered our quote several times to take into account our preferences, all promptly and concisely, despite it being over Christmas and New Year. The whole process has... Leggi di più


Dettagli dell'azienda

  1. Agenzia viaggi
  2. Agenzia di escursioni in crociera
  3. Agenzia di viaggi in crociera
  4. Fornitore di escursioni culturali
  5. Servizio di cambio valute
  6. Sito di raccolta di viaggi

Scritti dall'azienda

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informazioni di contatto

  • Personal Travel Consultant Debbie Austen, ME2, Rochester, Regno Unito

  • 01634 914121

4,8

Eccellente

TrustScore 5 su 5

65 recensioni

5 stelle
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3 stelle
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4,8

Tutte le recensioni

(65)

116.812 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

We have booked a couple of holiday…

We have booked a couple of holidays with Debbie, she is amazing. Nothing is too much trouble and she goes above and beyond to ensure she finds us the best deals.
Would highly recommend 💕

20 luglio 2023
Non scritta su invito
Logo di Hays Travel - Debbie Austen

Risposta di Hays Travel - Debbie Austen

Thank you so much Gemma x

Valutata 5 stelle su 5

Excellent service

We have found Hays Travel and Debbie in particular very helpful and easy to book through. Debbie certainly knows her job inside out,we would thoroughly recommend her(and we do).

28 settembre 2023
Logo di Hays Travel - Debbie Austen

Risposta di Hays Travel - Debbie Austen

Thank you so much Gill, it really means a lot x

Valutata 5 stelle su 5

Debbie was very helpful and…

Debbie was very helpful and enthusiastic. She gave plenty of advice and guidance I was really pleased with my experience.

23 settembre 2023
Logo di Hays Travel - Debbie Austen

Risposta di Hays Travel - Debbie Austen

Thank you Andrea, such an exciting Disney holiday to look forward to in 2024! x

Valutata 5 stelle su 5

Excellent Friendly Service

Excellent Friendly Service. Recently booked a holiday to Cape Verde with Debbie. Really knowledgeable, provided lots of tips and information at the time of booking. Very good price. Will absolutely use again.

1 giugno 2023
Non scritta su invito
Logo di Hays Travel - Debbie Austen

Risposta di Hays Travel - Debbie Austen

Thank you so much :)

Valutata 5 stelle su 5

Recently booked a family trip to Thailand

Recently booked a family trip to Thailand. Debbie was great, having to contend with numerous changes to number of travellers, flights, hotels etc but nothing was too much trouble. Final booking and itinerary exactly what we wanted - thank you Debbie

7 agosto 2023
Non scritta su invito
Logo di Hays Travel - Debbie Austen

Risposta di Hays Travel - Debbie Austen

Thank you so much Steve, you have such an incredible holiday to look forward to in Singapore/Thailand with your family xx

Valutata 5 stelle su 5

Debbie was great and came back with…

Debbie was great and came back with great prices and different options. The first choices didn’t work so she then went away and got more options that then worked for us and met our budget. We have booked Florida and a cruise that we can all look forward to now. Definitely would use Debbie again in the future 🙌

3 agosto 2023
Logo di Hays Travel - Debbie Austen

Risposta di Hays Travel - Debbie Austen

Thank you so much Mhairi, you have such an amazing holiday to look forward to! xx

Valutata 5 stelle su 5

Remembered

After my cruise choice being unavailable, Debbie remembered my previous request when looking for another customer. She quickly contacted me to inform me of new availability and confirmed my request working extra hours.

2 agosto 2023
Non scritta su invito
Logo di Hays Travel - Debbie Austen

Risposta di Hays Travel - Debbie Austen

So glad I was able to get your luxury suite for you, very exciting! Thanks for taking the time to write a review, very much appreciated 😊

Valutata 5 stelle su 5

Shop Local!

We book all our trips through Debbie, the local service she provides is second to none. Generic high street branches of large tour operators and faceless internet companies cannot compare. Always on hand and happy to help with literally any query, including eleventh hour cancellation at 6am on departure day due to illness.
Always shop local, it’s worth it.

18 marzo 2023
Non scritta su invito
Logo di Hays Travel - Debbie Austen

Risposta di Hays Travel - Debbie Austen

Thank you so much Paul, really appreciated 😊

Valutata 5 stelle su 5

Debbie has great communication skills…

Debbie has great communication skills and was helpful with any of our enquiries. Subsequent changes we made were dealt with swiftly and we were kept up to date at all stages regarding immigration and local administrative matters.
Lovely personal touch by post before departure and delightful added surprise for our anniversary.

30 luglio 2023
Non scritta su invito
Logo di Hays Travel - Debbie Austen

Risposta di Hays Travel - Debbie Austen

Thank you so much Marina, really appreciated x

Valutata 5 stelle su 5

Thoroughly Recommend

We have booked our cruises through Debbie at Hays Travel and it has been a pleasure. They were tailored to exactly how we wanted. No matter how small a problem Debbie has been there to help always returning phone calls or emails promptly. Even when my Daughter was having travel queries on another matter Debbie was kind enough to advise. First class service!

29 luglio 2023
Non scritta su invito
Logo di Hays Travel - Debbie Austen

Risposta di Hays Travel - Debbie Austen

Thank you so much Linda, really appreciated xxx

Valutata 5 stelle su 5

Wonderful!

I've used Debbie for about 3 years now with a few cruises over that time too and wouldn't go anywhere else. I love the fact I can just throw dates and a budget to Debbie and leave her to work her magic. She will always find the best deal, suitable hotel and the best cabin's and of course prices she can. Nothing is too much trouble, thank you Debbie!

28 luglio 2023
Non scritta su invito
Logo di Hays Travel - Debbie Austen

Risposta di Hays Travel - Debbie Austen

Thank you so much Nicky, that’s so kind of you xx

Valutata 5 stelle su 5

I would never book a holiday with…

I would never book a holiday with anybody else!!
Debbie always goes above and beyond in her role. She is quick to respond to any query. She has helped, guided and advised us on a few holidays now and I trust her judgement implicitly.
The little touches she does are just first class and makes the experience of booking a holiday stress free!

27 luglio 2023
Non scritta su invito
Logo di Hays Travel - Debbie Austen

Risposta di Hays Travel - Debbie Austen

Aww thank you so much, how lovely of you! Wow it is really nice to hear this :)

Valutata 5 stelle su 5

Would highly recommend Debbie

Would highly recommend Debbie, she created an amazing holiday for my family booking everything for us, making sure all was in place as we moved around. We have booked our next holiday through her and the attention to detail has been outstanding once again, cannot wait to make more memories.

28 agosto 2022
Non scritta su invito
Logo di Hays Travel - Debbie Austen

Risposta di Hays Travel - Debbie Austen

Thank you so much Claire, not long now!! x

Valutata 5 stelle su 5

Debbie was brilliant when we were…

Debbie was brilliant when we were booking our family holiday to Orlando - she is extremely knowledgable about the Disney and Universal Hotels and gave us all the information we needed. Nothing was to much trouble and all are questions and queries were answered promptly - have already recommended Debbie to friends and will definitely use her again

26 luglio 2023
Non scritta su invito
Logo di Hays Travel - Debbie Austen

Risposta di Hays Travel - Debbie Austen

Thank you so much Stuart for taking the time to do this, so glad you are happy with my services :)

Valutata 5 stelle su 5

New York 2021

Debbie was amazing in planning our trip to New York, she sorted everything and I had no worries at all when it came to travelling. She is brilliant at her role and goes above and beyond her role to assist her customers

21 novembre 2022
Non scritta su invito
Logo di Hays Travel - Debbie Austen

Risposta di Hays Travel - Debbie Austen

Thank you so much Bethan for taking the time to do this, very much appreciated xx

Valutata 5 stelle su 5

Brilliant service

Debbie is very thorough, professional and personable, we would not hesitate to recommend her services, in booking our future holidays.

Thanks Debbie, for all your hard work, and special touches.

Ian and Carole

8 giugno 2023
Non scritta su invito
Logo di Hays Travel - Debbie Austen

Risposta di Hays Travel - Debbie Austen

Aww thank you so much, very much appreciated xx

Valutata 5 stelle su 5

Highly recommended!

I have booked a couple of holidays with Debbie and she has been amazing. She will go above and beyond to ensure she finds the right holiday and no request is ever too much hassle for her.
I would highly recommend Debbie to anyone consider booking a holiday. She is exceptionally knowledgeable and will try her absolute best to accommodate any requests. Our family holidays have been wonderful due to Debbie’s help in planning them. She is very thoughtful in her approach and cares greatly about her customer. Receiving a hamper of essential goodies on our return from holiday is just one example of her excellent customer service! If you are considering booking with Debbie you will not be disappointed!

26 luglio 2023
Non scritta su invito
Logo di Hays Travel - Debbie Austen

Risposta di Hays Travel - Debbie Austen

Thank you so much for this Numera, it is really appreciated xx

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