Excellent customer service! We had been searching for the perfect holiday for over a month with no luck. We popped into Hay’s and were greeted by the very helpful and knowledgeable Sandra, who listene... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Lauren was fantastic from start to finish. Once she understood exactly what I was looking for, she took the time to find options that suited me perfectly, resulting in a fantastic holiday that she... Leggi di più
L'azienda ha risposto
Sandra from Hays Travel Cumbernauld has booked many cruises for us, many of which have certainly not been straight forward. The cruise booked yesterday was complex as it included multiple reservation... Leggi di più
L'azienda ha risposto
This is the second cruise holiday we have booked this week with Hays Cumbernauld, One by phone on Wednesday with Evelyn and Lauren and the latter one on Saturday in store with Sandra. As always the... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
Unit 29 Teviot Walk, G67 1NG, Cumbernauld, Regno Unito
- 01236885444
5,0
Eccellente
767 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Staff at the Cumbernauld branch we very…
Lauren and Staff at the Cumbernauld branch we very friendly and helpful . Always happy to answer any questions either on the phone or in branch . Looking forward to my holiday in November and our family will definitely be using Hays for your holidays .
20 settembre 2025
Risposta di Hays Travel - Cumbernauld
Thanks so much for your kind feedback
Excellent customer service at the Cumbernauld branch branch
I had a very good, positive experience with Lauren at the Cumbernauld branch. Lauren was really helpful over the phone and confirmed all details before I went into the branch. I was delighted with the value of the trip and the extra special touches included which I would never have had if I’d booked the trip independently.
17 settembre 2025
Risposta di Hays Travel - Cumbernauld
Thank you for your lovely feedback! It was a pleasure booking your special trip :)
I visited the Cumbernauld branch and…
I visited the Cumbernauld branch and saw Deborah she was amazing I gave her a few details of what I was looking for.
It was a cruise, and she got back to me almost immediately with a fantastic offer we booked and then she dealt with absolutely everything. It was fantastic.
18 settembre 2025
Risposta di Hays Travel - Cumbernauld
It was so lovely to see you and Tommy again and catch up and it was an absolute pleasure to get you all booked up. Deborah :)
Was attended to very quickly and…
Was attended to very quickly and efficiently with a smiling face .
18 settembre 2025
Risposta di Hays Travel - Cumbernauld
Thank you for such positive feedback.
It was a pleasure to help.
Lauren
Unbelievably great service
Unbelievably great service. After discussing our preferences, Deborah found us the perfect holiday at the perfect price. She organised hard copies of all the paperwork and booked our seats on the plane.
Cannot praise her highly emough.
17 settembre 2025
Risposta di Hays Travel - Cumbernauld
Thanks so much Ronnie it's always a pleasure to get you guys booked up. Happy Holidays. Deborah x
Friendly knowledgeable consultant.
14 settembre 2025
Risposta di Hays Travel - Cumbernauld
Thank you so much for the lovely feedback! Hope to see you in store again soon.
Last minute success
Evelyn was very helpful and patient. Took time to find us a holiday to fit in with our tight last minute schedule
13 settembre 2025
Risposta di Hays Travel - Cumbernauld
Thank you for such positive feedback. It was a pleasure to help.
Evelyn
Really helpful and really good service
11 settembre 2025
Risposta di Hays Travel - Cumbernauld
It was a pleasure to make your booking Joanna. Look forward to seeing you in store again soon.
Lauren was very helpful
Lauren was very helpful, got everything I wanted for my once in a lifetime holiday the price was very reasonable and her knowledge was outstanding.
2 settembre 2025
Risposta di Hays Travel - Cumbernauld
thanks for your kind feedback . it was a pleasure to get you booked
Excellent customer service.
Service was excellent. The staff went beyond what I expected despite the problems they were experiencing with the computer system.
31 agosto 2025
Risposta di Hays Travel - Cumbernauld
thanks so much for your kind feedback. It was a pleasure to get you booked
Hays holiday time
Hi just booked again with Deborah she knows us so well now but I must say all the staff are all very welcoming and helpful I will always stick with this team x
4 settembre 2025
Risposta di Hays Travel - Cumbernauld
Always a pleasure to see you in store. Thank you for our lovely cakes and card.
Our experience was 10/10
Our experience was 10/10! Our helper assisted us find a holiday within minutes! Excellent service!
3 settembre 2025
Risposta di Hays Travel - Cumbernauld
Thank you for such positive feedback. It was a pleasure to help.
The staff were so friendly and helpful
The staff were so friendly and helpful, couldn't have been any nicer .
31 agosto 2025
Risposta di Hays Travel - Cumbernauld
It was a pleasure dealing with you :) Hope to see you in store again soon.
Great service
I called early on Sunday by chance and shop had just opened. Leanness asked if she called me back and she did within 10 mins and sorted my holiday out without any problems
25 agosto 2025
Risposta di Hays Travel - Cumbernauld
Thank you for the lovely feedback Elaine :) Hope to deal with you again in the future.
Excellent service as always …
Been booking with Hays since they took over from Thomascook never had any issues staff are lovely n very helpful when booking a holiday,found the perfect holiday for my friend who has a disability n Myself for next July cant wait not been since July 2023
27 agosto 2025
Risposta di Hays Travel - Cumbernauld
Thank you for such positive feedback. Always a pleasure to see you in store.
First time booking with Hays travel…
First time booking with Hays travel ,they were recommended by a family member and Evelyn was extremely friendly and helpful , very happy with the service I received .
26 agosto 2025
Risposta di Hays Travel - Cumbernauld
Thank you so much for such positive feedback. It was a pleasure to help with your booking.
Evelyn
Girls in the shop could have helped any…
Girls in the shop could have helped any more, absolute pleasure to deal with.
24 agosto 2025
Risposta di Hays Travel - Cumbernauld
It was a pleasure to help. Thank you for such positive feedback.
Lauren in Cumbernauld Glasgow store …
Lauren in Cumbernauld Glasgow store went above & beyond to get everything I asked for , for my husband & my cousin , their are so excited , 10 out 10 for all her hard work all the girls in store are so welcoming & friendly ty
25 agosto 2025
Risposta di Hays Travel - Cumbernauld
Thank you for such positive feedback, It was a pleasure to make your booking. :)
Debra was so patient and engaging to…
Debra was so patient and engaging to organise my forthcoming family wedding next July in Bali. All my flights, hotel and private transfers were booked and she made my booking experience so smooth and she had excellent customer. I have recommended Hays Travel to other members of my family and friends.
20 agosto 2025
Risposta di Hays Travel - Cumbernauld
Hi Linda thanks for your kind words it really means a lot and I am sure you will all have a fantastic time at the wedding. Speak Soon Deborah
Sandra helped myhusband and i very well…
Sandra helped myhusband and i very well booked a holiday to corfu for arranged everything for us very nice lady explained everything very well
20 agosto 2025
Risposta di Hays Travel - Cumbernauld
Thanks so much for your lovely review it was a pleasure getting you all booked up. Sandra
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.