Hays Travel - Connswater Recensioni 

601
TrustScore 5 su 5

4,9

Unit 29 Connswater Shopping Centre, BT5 5LP Connswater, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Had a great experience with Cathy in Newtownards Road Branch. (Connswater) Only went in to inquire but she was so nice and helpful we ended up booking there and then. It was such a pleasant experience... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Extremely pleasant and helpful-I was unsure of where I wanted to go-Cathy showed me quite a few destinations until I choose one-it was no trouble to her at all. I would highly recommend Hayes travel... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Sales person very good and professional knows her job very happy with results George Watson

Valutata 5 stelle su 5

We had seen a holiday on f/b & called to enquire if it was still available, it was, the girl Adele checked everything It suited us so we were booked within 20 mins lovely girl very pleasant i... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia viaggi
  2. Agenzia di escursioni in crociera
  3. Agenzia di viaggi in crociera
  4. Fornitore di escursioni culturali
  5. Servizio di cambio valute
  6. Sito di raccolta di viaggi

Scritti dall'azienda

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informazioni di contatto

  • Unit 29 Connswater Shopping Centre, BT5 5LP, Connswater, Regno Unito

  • 02892290221

4,9

Eccellente

TrustScore 5 su 5

601 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(601)

117.661 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Had a great experience with Cathy in…

Had a great experience with Cathy in Newtownards Road Branch. (Connswater) Only went in to inquire but she was so nice and helpful we ended up booking there and then. It was such a pleasant experience. Would definitely recommend this girl and branch of Hays Travel.

26 agosto 2026
Logo di Hays Travel - Connswater

Risposta di Hays Travel - Connswater

Thank you for your wonderful feedback! We are so pleased to hear that you had such a pleasant experience and that our team member was so nice and helpful. We appreciate your kind recommendation.

Valutata 5 stelle su 5

Extremely pleasant holiday and helpful-I was…

Extremely pleasant and helpful-I was unsure of where I wanted to go-Cathy showed me quite a few destinations until I choose one-it was no trouble to her at all.
I would highly recommend Hayes travel on the Newtownards Road Belfast. All the staff are fantastic

22 agosto 2026
Logo di Hays Travel - Connswater

Risposta di Hays Travel - Connswater

Thank you so much for your wonderful feedback! We are so pleased to hear that our colleague was so helpful and patient in finding you the perfect destination. We truly appreciate your recommendation.

Valutata 3 stelle su 5

I contacted Hays travel to book a trip…

I contacted Hays travel to book a trip with Rory's travel and was told it was not a Rory's trip when in fact it was.

I had to contact Rory's travel to get clarification and they in turn had to contact Hays travel.

Once the misunderstanding was cleared up, it was very easy to book the trip

22 agosto 2026
Logo di Hays Travel - Connswater

Risposta di Hays Travel - Connswater

Thank you for your feedback. I am truly sorry to hear about the initial confusion regarding your booking. We understand how frustrating it can be when there's a misunderstanding, and we apologize for any inconvenience this caused. We are glad that the issue was resolved and that you were able to book your trip easily afterward.

Valutata 4 stelle su 5

Staff very efficient and helpful

Staff very efficient and helpful
After booking the holiday, we found out through our own research online, the hotel was up a hill when we had asked for flat due to mobility issues. Staff member contacted relevant people and we were able to change with the admin fee waived. Staff having clearer access to or websites clearly showing accessibility information would be an area of improvement. Having said that, it was handled really well by the staff member Adele in the Belfast Newtownards Rd branch

18 agosto 2026
Logo di Hays Travel - Connswater

Risposta di Hays Travel - Connswater

Hi Leanne,

Thank you for your valuable feedback. We're pleased to hear our team was efficient and helpful in resolving your booking issue. We hope you have a lovely trip :)

Valutata 5 stelle su 5

I had a great experience interacting…

I had a great experience interacting with Cathy who is so efficient, helpful and knowledgeable

18 agosto 2026
Logo di Hays Travel - Connswater

Risposta di Hays Travel - Connswater

We're so glad to hear you had such a positive experience with our team member. We appreciate your kind words!

Valutata 5 stelle su 5

Adele checked all options for us and…

Adele checked all options for us and ensured we received the best price for our holiday. The process was seamless

11 agosto 2026
Logo di Hays Travel - Connswater

Risposta di Hays Travel - Connswater

Thank you for your fantastic 5-star review Nuala, always happy to help :)

Valutata 5 stelle su 5

They were very helpful and had lots of…

They were very helpful and had lots of great prices for holidays.

14 agosto 2026
Logo di Hays Travel - Connswater

Risposta di Hays Travel - Connswater

Thank you for your wonderful 5-star review! We are so pleased to hear that our team was helpful and that you found great prices for your holidays.

Valutata 5 stelle su 5

We had seen a holiday on f/b & called…

We had seen a holiday on f/b & called to enquire if it was still available, it was, the girl Adele checked everything
It suited us so we were booked within 20 mins lovely girl very pleasant indeed

31 luglio 2026
Logo di Hays Travel - Connswater

Risposta di Hays Travel - Connswater

Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience booking your holiday with us and that everything was sorted out so quickly for you. We appreciate your kind words.

Valutata 5 stelle su 5

Excellent service as usual can't fault…

Excellent service as usual can't fault anything

5 agosto 2026
Logo di Hays Travel - Connswater

Risposta di Hays Travel - Connswater

Thank you for your wonderful review! We are so pleased to hear that you consistently receive excellent service from our team. Your feedback is greatly appreciated.

Valutata 4 stelle su 5

Cambodia Booking

Actual booking was seamless and Cathy was a pleasure to deal with. Only slight disappoint was the original advertised price was £799 which went to £859 and finally £929. I appreciate the market dynamics but still somewhat disappointed. Also the hotels on the final booking differed from those originally advertised. However we are still looking forward to our trip

28 luglio 2026
Logo di Hays Travel - Connswater

Risposta di Hays Travel - Connswater

,

Thank you for your feedback. We're delighted to hear that your booking process was seamless and that Cathy provided excellent service. We understand your disappointment regarding the price changes and the hotel differences, and we appreciate your understanding of market dynamics. We hope you still have a wonderful trip!

Valutata 5 stelle su 5

The whole process of booking holiday…

The whole process of booking holiday the service is excellent also getting seats downloading boarding passes woz brilliant we only book through hays travel

25 luglio 2026
Logo di Hays Travel - Connswater

Risposta di Hays Travel - Connswater

Thank you so much for your wonderful feedback! We truly appreciate your loyalty and look forward to helping you with many more holidays!

Valutata 5 stelle su 5

From booking holiday over the telephone…

From booking holiday over the telephone was great service and all very straightforward and stress free. Porto was beautiful and hotel was perfect location and clean although works getting carried out atm

2 luglio 2026
Logo di Hays Travel - Connswater

Risposta di Hays Travel - Connswater

thank you for your kind review :)

Valutata 4 stelle su 5

Always book our holidays through…

Always book our holidays through Danielle and she goes,s above and beyond to get us the best deal.

29 luglio 2026
Logo di Hays Travel - Connswater

Risposta di Hays Travel - Connswater

Thank you for your wonderful feedback! We're so pleased to hear that you consistently receive excellent service and that we go above and beyond to find you the best deals.

Valutata 5 stelle su 5

A fantastic down to earth team!

What made our experience great is, the Hayes travel team are so down to earth to talk to. You go in with the type of holiday you want in your head and they make it happen and within your budget.

8 febbraio 2026
Logo di Hays Travel - Connswater

Risposta di Hays Travel - Connswater

Thank you for your wonderful feedback! We are so pleased to hear that our team made your experience great and helped you find the perfect holiday within your budget.

Valutata 5 stelle su 5

Just very easy to talk to staff very…

Just very easy to talk to staff very good service

21 luglio 2026
Logo di Hays Travel - Connswater

Risposta di Hays Travel - Connswater

Thank you for your wonderful 5-star review! We are so pleased to hear that you found our staff easy to talk to and that you received very good service. We appreciate your kind feedback.

Valutata 5 stelle su 5

Helpful agent

I made contact with one of your Agents Adele and she was very helpful with me booking my trip to japan, we had some running around as they were booked out by the time i was ready to book...

17 luglio 2026
Logo di Hays Travel - Connswater

Risposta di Hays Travel - Connswater

Thank you for your kind feedback Sandra

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più