Hays Travel - Colwyn Bay Recensioni 

685
TrustScore 5 su 5

4,9

Unit 10 Bay View Centre, LL29 8DG Colwyn Bay, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Hays Travel managed to find us the kind of trip we were looking for and Tracey at the Colwyn Bay store was brilliant in achieving this. She was friendly, helpful and very knowledgeable. She found us a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We will only use Hays in Colwyn Bay for our holiday bookings. Our previous experiences with them have been so very good, and this time was no exception. We were looked after and advised so well by Tra... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Extremely helpful, friendly and knowledgeable staff. They spent over 2 hours making all the arrangements for our holiday in one visit, and absolutely nothing was too much trouble - hotel, flights, t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Always greeted with a smile by extremely helpful friendly staff, they are always ready to help you find the perfect get away

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia viaggi
  2. Agenzia di escursioni in crociera
  3. Agenzia di viaggi in crociera
  4. Fornitore di escursioni culturali
  5. Servizio di cambio valute
  6. Sito di raccolta di viaggi

Scritti dall'azienda

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informazioni di contatto

  • Unit 10 Bay View Centre, LL29 8DG, Colwyn Bay, Regno Unito

  • 01492 445024

4,9

Eccellente

TrustScore 5 su 5

685 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(685)

119.953 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Hays travel

Just very helpful and polite

12 aprile 2026
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Risposta di Hays Travel - Colwyn Bay

To Kevin,

Thank you for your kind review means a lot to hear our staff are doing a great Job.

Many thanks
Colwyn Bay
Tracey

Valutata 5 stelle su 5

Very Easy Tracey was brilliant

Very Easy Tracey was brilliant

5 aprile 2026
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Risposta di Hays Travel - Colwyn Bay

Good morning Steve,

Thank you for your lovely review - I will ensure I pass this onto Tracey who will be made up

Thanks again - Kemal and Team Hays Colwyn Bay

Valutata 5 stelle su 5

Sorry Hays Travel Colwyn Bay...

Sorry Hays Travel Colwyn Bay, in delay doing this review.
You know how rubbish I am with technology, how much I rely on you, your help and support to make things happen.

As a single woman of a certain age, traveling solo can be full of adventures, its always been good to have your back up.

I would never book a holiday with out Hays support and experience, ever.

They do keep trying to bribe me with Coffee, but im the sort that needs an in and out, sort it out now kind of lady.
They are good at that too.

It gives me confidence.
The knowlege the team has is endless.
I have yet to ask a question they can't answer....

I am rather a handfull, so if they can help me out.
They can help any one.

Ohhhh, not to Colwyn Bay office.

Had my bag packed to come home tomorrow, it was only when I asked Tui rep what time transport would be...?
She said Wed..8th...not Sunday 5th...

I actually do need supervision.

Thank you all for your patience...

Might have to calm down and have that coffee before Bulgaria ( or is it Hungry ?)

See you soon.

25 marzo 2026
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Risposta di Hays Travel - Colwyn Bay

Good morning Ruth,

We appreciate you taking the time to share your experiences. We're happy to hear that our team's support and expertise give you confidence when traveling. We are also glad we can help you sort things out quickly. We look forward to seeing you again soon and helping you with your next adventure!

Thanks again - Kemal and Team Hays Colwyn Bay

Valutata 5 stelle su 5

Kemal super efficient and made the…

Kemal super efficient and made the search and selection of our forthcoming holiday confidently - great personality!

4 aprile 2026
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Risposta di Hays Travel - Colwyn Bay

Good morning Dewi,

Thank you so much for your lovely review. I look forward to hopefully helping with many more holidays in the future

Thanks again - Kemal and Team Hays Colwyn Bay

Valutata 5 stelle su 5

I had very good service from Tracy

I had very good service from Tracy, given my particular flight was z very difficult one. Thank you Tracy at Hays.

15 marzo 2026
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Risposta di Hays Travel - Colwyn Bay

Good afternoon,

Thank you for your lovely review - I will pass your comments onto Tracey

Kind regards,
Kemal and Team Hays Colwyn Bay

Valutata 5 stelle su 5

Great customer service

Great customer service

28 marzo 2026
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Risposta di Hays Travel - Colwyn Bay

Good afternoon,

Thank you for your lovely review - we look forward to welcoming you back in branch soon

Kind regards,
Kemal and Team Hays Colwyn Bay

Valutata 5 stelle su 5

Very friendly and thorough

Very friendly and thorough. Went through all options. Never felt rushed.Tracey was our staff member

28 marzo 2026
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Risposta di Hays Travel - Colwyn Bay

Good afternoon,

Thank you for your lovely review - I will pass your comments onto Tracey

Kind regards,
Kemal and Team Hays Colwyn Bay

Valutata 4 stelle su 5

Guidance and help

Staff specially Tracey was very nice, kind and helpful. Guided us through various options.

25 marzo 2026
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Risposta di Hays Travel - Colwyn Bay

To Uday ,

Thank you for your kind words its always a pleasure to help look for to hearing all about it on your return.

Many Thanks

Tracey

Valutata 5 stelle su 5
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Risposta di Hays Travel - Colwyn Bay

Thank you for your review, we look forward to welcoming you back into branch soon!

Kind regards,
Kemal and Team Hays Colwyn Bay

Valutata 5 stelle su 5

Holiday to Majorca…

Very easy procedure with knowledgeable and pleasant staff. Good price.

12 marzo 2026
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Risposta di Hays Travel - Colwyn Bay

Good morning Helen,

Thank you so much for your review, we look forward to welcoming you back into branch soon.

Kind regards,
Kemal and Team Hays Colwyn Bay

Valutata 5 stelle su 5

Very efficient and offered honest…

Very efficient and offered honest opinions
Staff cannot be faulted

17 marzo 2026
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Risposta di Hays Travel - Colwyn Bay

To Mr Cumberbatch,

Thank you for taking time out to write this kind review for Sumaya I will pass on your kind words.

Many thanks
Tracey

Valutata 5 stelle su 5

Tracy’s knowledge of our chosen cruise

Tracy’s knowledge of our chosen cruise. She is very efficient and cheerful. You feel very confident about the way she handles all our enquiries.

8 marzo 2026
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Risposta di Hays Travel - Colwyn Bay

To Sandra,

Thank you for your kind review means the world to our shop to hear great comments like this.
Many Thanks
Hays Colwyn Bay

Valutata 5 stelle su 5

Excellent

Excellent - friendly, helpful, polite and knowledgeable

10 marzo 2026
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Risposta di Hays Travel - Colwyn Bay

To Barbara,

Thank you for your kind words for Kemal I will pass it on to him.

Many thanks

Tracey

Valutata 5 stelle su 5

Friendly Experience

Did not have to wait to be seen and all three staff members were very friendly and informative. So much better an experience then sitting at home on a PC trying to sort it yourself

4 marzo 2026
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Risposta di Hays Travel - Colwyn Bay

To Priestley,

Thank you for you lovely review for our staff I will pass it on , We also look forward to seeing you again.
Many Thanks

Hays Colwyn Bay

Valutata 5 stelle su 5
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Risposta di Hays Travel - Colwyn Bay

Good afternoon Mr Stevenson,

Thank you so much for your review - we look forward to welcoming you back soon

Kind regards,
Kemal and Team Hays Colwyn Bay

Valutata 5 stelle su 5

The experience was made great by your…

The experience was made great by your most helpful manager Kemal in Colwyn Bay who explained everything to us

1 marzo 2026
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Risposta di Hays Travel - Colwyn Bay

Melvyn Owen,

We appreciate you taking the time to leave us such a lovely review. We are so glad to hear that you had a great experience!

Kind regards,
Kemal and Team Hays Colwyn Bay

Valutata 5 stelle su 5

Listened to my needs and found the…

Listened to my needs and found the right hotel for me

25 febbraio 2026
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Risposta di Hays Travel - Colwyn Bay

Good afternoon Anne,

Thank you so much I have passed your comments onto Trace - we look forward to helping you again in the future

Many thanks,
Kemal and Team Hays Colwyn Bay

Valutata 5 stelle su 5

Best travel agent !

This travel agents has the best staff! Friendly and efficient and so very helpful. Got exactly the tailored holiday I wanted. Highly recommend !

24 febbraio 2026
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Risposta di Hays Travel - Colwyn Bay

To Helen,

Thank you for your kind words about our lovely staff it means a lot to hear we are doing a good job.

Many Thanks

Tracey

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