Each time I've looked or booked a holiday, it has been done without any issues, and your staff have made this possible. I usually book in Pontypridd where I live, but we were in Cardiff and just went... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
First and foremost the staff. Always friendly, professional and caring about the booking advice they give. Very thorough and knowledgable with fair prices on offer! Great to still be able to visit a h... Leggi di più
L'azienda ha risposto
Hays Cardiff city centre made our booking for next year's holidays, jackie and the staff are very friendly helpful and get the booking done for your best interests. Highly recommend using.
L'azienda ha risposto
Booked a short trip Santa ponsa.never used Hays travel before but couldn’t have been happier with my experience Helen helped me with my booking she was very patient with me try to sort out my details... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
37 Queen Street, CF10 2AS, Cardiff, Regno Unito
- 02921433032
4,9
Eccellente
1K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Always a good deal, professional staff.
This is my 4th booking with Hays Travel, I always deal with Peter (Cardiff branch), he is very professional and competent . He always finds me the best deals.
18 aprile 2026
Risposta di Hays Travel - Cardiff
Ms Powell,
We're happy to hear that you consistently have a positive experience. It's great to know that our team member provides professional and competent service while finding you excellent deals.
Kind Regards
Hays Travel
Superb service
Agent was very knowledgeable and helpful, nothing was too much trouble and found us a great deal on a holiday
16 aprile 2026
Risposta di Hays Travel - Cardiff
David Bennett,
We appreciate you taking the time to leave us such a complimentary review! We are so happy to hear that our agent provided such helpful service.
Kind Regards
Hays Travel
Nia and her team were great
Nia and her team were great. Noting seemed to be too much trouble. Found a perfect holiday for our family. Excellent service will always book through Hays for future holidays 😍
1 aprile 2026
Risposta di Hays Travel - Cardiff
Veronica ,
We appreciate you sharing your experience! We're so happy to hear that our team found the perfect holiday for your family and that you found our service excellent.
Kind Regards
Hays Travel
good helpfull service
5 aprile 2026
Risposta di Hays Travel - Cardiff
Thank you for taking the time to complete the survey and for your kind comments. We look forward to seeing you again in branch soon!
Great service
Great service yet again. Helping with decision making tailored best to our needs.
12 aprile 2026
Risposta di Hays Travel - Cardiff
Meirion Daniel,
We appreciate you taking the time to leave us such a great review. We are so happy we could assist you in making the best decisions for your needs.
Kind regards
Hays Travel Cardiff
Risposta di Hays Travel - Cardiff
Hello Paul
We appreciate you taking the time to leave us a review. We're so happy we could assist with your queries and provide destination knowledge!
Kind regards
Hays Travel Cardiff
friendly and welcoming
Nia was warm friendly and welcoming. She was helpful and knowledgeable and patient with us! All costs etc were clear and we were very impressed with the process
9 aprile 2026
Risposta di Hays Travel - Cardiff
Gwen,
We appreciate you taking the time to leave us such a wonderful review. We're so happy to hear that you found our team member to be helpful, friendly, and knowledgeable!
Kind regards
Hays Travel Cardiff
Very helpful and able to answer all of…
Very helpful and able to answer all of our queries. Good knowledge of the destination.
31 marzo 2026
Risposta di Hays Travel - Cardiff
Robert Miller,
We appreciate you taking the time to leave us a review. We're so happy we could assist with your queries and provide destination knowledge!
Kind regards
Hays Travel Cardiff
Very through and responsive to my…
Very thorough and responsive to my requests for different holiday elements.
5 aprile 2026
Risposta di Hays Travel - Cardiff
We appreciate you taking the time to leave us a review. We are so happy to hear that we met your needs and were responsive to your requests.
Kind regards
Hays Travel Cardiff
Excellent as always steph got us an…
Excellent as always steph got us an amazing deal on our holiday, thats why we always book with hayes in Cardiff
4 aprile 2026
Risposta di Hays Travel - Cardiff
Kindrey Davies,
We are so happy to hear that you received an amazing deal on your holiday. Thank you for your continued support and for sharing your experience with us.
Kind regards
Hays Travel Cardiff
Excellent
Excellent, friendly, professional and knowledgeable service. The representative went out of her way to ensure all our needs were met. We would not go anywhere else. Thank you Hays Travel Cardiff for looking after us so well.
3 aprile 2026
Risposta di Hays Travel - Cardiff
Paul Sydenham,
We appreciate your kind words! We're happy to hear that you received excellent, friendly, professional, and knowledgeable service and that all your needs were met. Thank you for your review.
Kind regards
Hays Travel Cardiff
Great service
We had a good idea what we wanted and when, but we also had a few questions they were sorted out and our minds were put to rest by your expert staff.
3 aprile 2026
Risposta di Hays Travel - Cardiff
Maureen,
We appreciate you sharing your experience! We are so glad our expert staff addressed your questions and provided you with the reassurance you needed.
Kind regards
Hays Travel Cardiff
We have booked holidays through Hays…
We have booked holidays through Hays travel many times because nothing is too much trouble.Always a fast,professional service.
1 aprile 2026
Risposta di Hays Travel - Cardiff
Brian,
We appreciate that you've booked with us many times. We're so happy to hear that our fast, professional service is always helpful to you.
Kind regards
Hays Travel Cardiff
Another happy customer
Yes I am another happy customer all sorted in mins and got the hoilday I wanted thanks to steph 😀 👍
29 marzo 2026
Risposta di Hays Travel - Cardiff
Mr Anthony John Dyer,
We are so happy we could help you find the holiday you wanted so quickly! We appreciate your kind words and are grateful for your feedback.
Kind regards
Hays Travel Cardiff
Good value for the money
The rep was very knowledgeable and gave good advice didn't rush us at all and gave plenty of options
We felt very valued , a nice experience .
10 marzo 2026
Risposta di Hays Travel - Cardiff
Mrs Sharon Lee,
We appreciate your kind words and are so glad that you felt valued and received excellent advice without feeling rushed. Thank you for your review!
Kind regards
Hays Travel
Happy customer…
Prompt courteous service provided by Peter in Hays Cardiff branch. Peter was able to answer any questions/ queries I had regarding our booking. Very pleased with the service I received
20 marzo 2026
Risposta di Hays Travel - Cardiff
Çarol,
We appreciate you taking the time to share your experience. We're so happy to hear that you received prompt and courteous service and that all your questions were answered.
Kind regards
Hays Travel
Risposta di Hays Travel - Cardiff
customer,
We appreciate your kind words; we are so glad our staff could provide helpful support during your visit, thank you for the five-star review!
Kind regards
Helpfulness
We were recognised by member of staff Jacqui ( Cardiff branch) even though it had been eight months since our previous visit. She found the hotel and accomodation we requested, which other travel agents had difficulty booking.. excellent Paul Rose.
24 marzo 2026
Risposta di Hays Travel - Cardiff
Hi Paul, Thankyou so much for taking the time to complete the survey and for your kind words , it is much appreciated. See you soon , Regards Jacqui
Great customer service
Always use Hayes Travel as everyone is friendly and knowledgeable, Peter booked our holiday on this occasion and was very helpful.
15 marzo 2026
Risposta di Hays Travel - Cardiff
emma mace,
We appreciate your continued trust in us and we're so happy to hear that you find our team friendly and knowledgeable. We will be sure to pass on your kind words.
Kind regards
Hays Travel Cardiff
Very helpful
Very helpful. Jacqui from the Cardiff branch helped us to find the holiday we wanted at a very good price, with all the add ons and support we needed. Great service.
8 marzo 2026
Risposta di Hays Travel - Cardiff
KR,
We're happy to hear that you found the holiday you wanted at a very good price. It's great to know that we provided all the add-ons and support you needed.
cardiff, Hays Travel
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.