Hays Travel - Bishop Auckland Recensioni 

1564
TrustScore 5 su 5

5,0

88 Newgate Street, DL14 7EQ Bishop Auckland, GB


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Valutata 5 stelle su 5

Very pleased with our visit yesterday to book a trip to Copenhagen. The lady we saw was extremely helpful and went the extra mile by checking out the distance of each hotel to the Christmas Markets a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The lovely young lady, who was an apprentice, was very accommodating and polite . She weng above and beyond to help us in our quest for tge holuday we wanted. I cannot praise her enough. I hope you ma... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We always use Hayes staff are always welcoming friendly and very helpful. Booked my next holiday with Chloe yesterday 17th very nice young lady

L'azienda ha risposto

Valutata 5 stelle su 5

Booked this year's holiday again with Hayes. This time Gabrielle arranged it for us. As well as finding us the best deal possible, Gabrielle was very knowledgeable about our choice of destination... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia viaggi
  2. Agenzia di escursioni in crociera
  3. Agenzia di viaggi in crociera
  4. Fornitore di escursioni culturali
  5. Servizio di cambio valute
  6. Sito di raccolta di viaggi

Scritti dall'azienda

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informazioni di contatto

  • 88 Newgate Street, DL14 7EQ, Bishop Auckland, Regno Unito

  • 01388 663777

5,0

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
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3 stelle
2 stelle
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5,0

Tutte le recensioni

(1564)

123.986 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Another great holiday booked at hays…

Another great holiday booked at hays travel at a reasonable price. Special thanks to Becca for fixing me up.

21 agosto 2026
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Risposta di Hays Travel - Bishop Auckland

Thank you so much for your lovely review for your travel consultant Becca, I will make sure to pass your amazing comments onto her. We hope you have the best time away - Jess :)

Valutata 5 stelle su 5

Malta here we come

We were very well looked after our experience was very relaxed and the lady that dealt with us was very knowledgeable and nothing was to much bother she was a very nice person.

21 agosto 2026
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Risposta di Hays Travel - Bishop Auckland

Hi Joan
Thank you so much for your kind words about Amy. I'm so glad to hear that you had such a positive experience when you were booking your holiday to Malta, and I'm sure that you are going to have an amazing ttime.
Thanks, Becca

Valutata 5 stelle su 5

Great service

Great service. Becca had so much patience when the hotel I wanted was fully booked. She looked through lots of hotels and found a one so much better than the one I'd picked . Also changed the day we fly as it was so much cheaper. Thanks Becca

18 agosto 2026
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Risposta di Hays Travel - Bishop Auckland

Thank you so much for the lovely review Michelle :) I'm sure that you're both going to have a fab time in Majorca. Can't wait to hear about it when you're back. Thanks, Becca

Valutata 5 stelle su 5

We always use Hayes staff are always…

We always use Hayes staff are always welcoming friendly and very helpful.
Booked my next holiday with Chloe yesterday 17th very nice young lady

18 agosto 2026
Logo di Hays Travel - Bishop Auckland

Risposta di Hays Travel - Bishop Auckland

Aww thank you so much for leaving this kind review, I am so glad we managed to get you sorted and I know you will have the most amazing time. Thank you again, Chloe :)

Valutata 5 stelle su 5

Very pleased with our visit yesterday …

Very pleased with our visit yesterday to book a trip to Copenhagen. The lady we saw was extremely helpful and went the extra mile by checking out the distance of each hotel to the Christmas Markets and looking for places to eat around the hotels. She was also able to match the online price.

16 agosto 2026
Logo di Hays Travel - Bishop Auckland

Risposta di Hays Travel - Bishop Auckland

Aww thank you so much for this lovely review, it was a pleasure to serve you and I know you are going to have the most amazing time in Copenhagen. The markets will be the best, can't wait to hear all about it. Thank you again, Chloe x

Valutata 5 stelle su 5

Jess was brilliant so accommodating

Jess was brilliant so accommodating, listened and did what we wanted .. 5* service from Jess as always 😘

15 agosto 2026
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Risposta di Hays Travel - Bishop Auckland

Thank you for leaving such a lovely review for Jess, I will pass this onto her when she is next in Branch! We hope you have a lovely time away.

Thanks, Gabrielle :)

Valutata 5 stelle su 5

Great Holiday Service

Ellie was friendly, knowledgeable, and built a great report with us. We really enjoyed the consultation and got a brilliant deal.

13 agosto 2026
Logo di Hays Travel - Bishop Auckland

Risposta di Hays Travel - Bishop Auckland

Thank you so much for your lovely review for your travel consultant Ellie, I will make sure to forward this on to her and we are so glad to hear she got you a brilliant deal. We hope you have the best time away! - Jess :)

Valutata 5 stelle su 5

Staff were very helpful

Staff found us what we wanted

12 agosto 2026
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Risposta di Hays Travel - Bishop Auckland

Thank you for taking the time to leave a lovely review, we are so glad that Lily was able to get you sorted and we hope you have an amazing holiday ! - Francesca :)

Valutata 5 stelle su 5

Jess was really good

Jess was really good, very helpful, very informative, professional and friendly could not of asked for a better assistant

11 agosto 2026
Logo di Hays Travel - Bishop Auckland

Risposta di Hays Travel - Bishop Auckland

Thank you for taking the time to leave a lovely review for Jess, I will pass this on to her. We hope to see you again soon! Thanks - Chloe :)

Valutata 5 stelle su 5

The lovely young lady

The lovely young lady, who was an apprentice, was very accommodating and polite . She weng above and beyond to help us in our quest for tge holuday we wanted. I cannot praise her enough. I hope you manage to offer her a permanent position

11 agosto 2026
Logo di Hays Travel - Bishop Auckland

Risposta di Hays Travel - Bishop Auckland

Thank you for taking the time to leave such a lovely review! I will be sure to pass this onto Sophie. We look forward to seeing you again soon. Thanks - Chloe :)

Valutata 5 stelle su 5

Great service from Francesca

Great service from Francesca

10 agosto 2026
Logo di Hays Travel - Bishop Auckland

Risposta di Hays Travel - Bishop Auckland

Thank you for your lovely review, I will pass this onto Francesca! We are sure you will have a lovely time - Thanks, Chloe :)

Valutata 5 stelle su 5

Very helpful and pleasant staff


Very helpful and pleasant staff. Very happy with service and booking process

31 luglio 2026
Logo di Hays Travel - Bishop Auckland

Risposta di Hays Travel - Bishop Auckland

Thank you so much for your lovely review for your travel consultant Becca, we hope you have an amazing time away and I will make sure to forward this review onto her - Jess :)

Valutata 5 stelle su 5

Very helpful and friendly

Very helpful and friendly and booked our holiday quickly and efficiently.

10 agosto 2026
Logo di Hays Travel - Bishop Auckland

Risposta di Hays Travel - Bishop Auckland

Thank you so much for your lovely review we hope you have an amazing time away and look forward to seeing you in branch in the near future - Jess :)

Valutata 5 stelle su 5

Ellie was polite

Ellie was polite , courteous and very aware of our needs . Made the whole process of booking our holiday stress free.

9 agosto 2026
Logo di Hays Travel - Bishop Auckland

Risposta di Hays Travel - Bishop Auckland

Thank you so much for your lovely review for your travel consultant Ellie, we hope you have an amazing time away and I will make sure to forward this review onto her - Jess :)

Valutata 5 stelle su 5

Excellent help and advice on booking…

Excellent help and advice on booking flights only to Switzerland and a holiday to Lanzarote . Being a mature customer Francesca gives me time with my decisions and guides me through the process with patience .

4 agosto 2026
Logo di Hays Travel - Bishop Auckland

Risposta di Hays Travel - Bishop Auckland

Thank you so much for your lovely review we are delighted to hear our colleague Francesca was patient through your booking process and I will make sure to pass your comments on to her. We hope you have an amazing time away - Jess :)

Valutata 5 stelle su 5

Becca is always helpful and goes over…

Becca is always helpful and goes over and above to find you a good deal.

29 luglio 2026
Logo di Hays Travel - Bishop Auckland

Risposta di Hays Travel - Bishop Auckland

Thank you so much for your amazing review for your travel consultant Becca, we are delighted to hear how she has gone above and beyond to find you an amazing deal. I will make sure to pass your comments onto Becca. We hope you have a lovely time away - Jess :)

Valutata 5 stelle su 5

We the best service, with the best outcome every visit.

We regularly (key confirmation, regularly), call ( at this fantastic holiday service provider), this starts at the BA branch of Hays Travel. The essential point here is ( we return only here and have done for 10 years or more), proof. The relevance here, is we have maintained our every want, wish and desire to secure our intended holiday on every visit. This had always been accomplished to our favourite destination with all the best packages at the most attractive price with all attachments included. With this in mind upon our arrival, the hospitality is ALWAYS extended by a warm greeting, where a welcome, that is genuine, hospitable moreover continually respectful understanding, kind with the friendliest smile that ascends the companies name to be a leader in holiday planning. This commencement of willingness begins from the moment you enter this business operation. From this, you are invited to sit with a company representative, ( well done Amy), where our request and requirements are met meticulously with the highest level of professional conduct. All the staff always extended effective and efficient public front facing service, moreover professional that is necessary to encourages faith and belief in every part of the planning process, to the final booking installations being made, well done. The friendly smile, alongside the willingness to help simply brings us back time and time again, this is where our holiday starts and we know our wishes and best interests are always at the heat of our discussion with each and everyone of them. Once again our holiday was planned, installed and extended with the very best service ( well done Amy), so everything we wanted was achieved and we left smiling as always. Hays travel staff open the dream door we love entering, others similarly I’m sure this is where regular people have their dream holiday created and delivered, this they achieve this hope with an abundance of success every time, fantastic job, congratulations to you all again, well done, know one does it better, simply the best, GOLD. Our point, you want a perfect holiday visit Hays travel staff and your wish will certainly begin just like our have always done from start to finish. Well done. Thanks 😊

5 agosto 2026
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Risposta di Hays Travel - Bishop Auckland

We are absolutely delighted to read your wonderful feedback and truly appreciate your continued loyalty over the past decade. It brings us immense joy to know that we consistently meet your holiday expectations, from the initial greeting to the final booking. We are especially proud to hear about the exceptional service provided by our team, ensuring every detail of your dream holiday is meticulously planned. Your kind words about our friendly smiles and professional conduct mean the world to us, and we are thrilled that we can open the "dream door" for you time and time again. Thank you for recognizing our dedication to making your holiday planning a truly golden experience.

Kind Regards
Hays Travel

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