Girls in Billingham branch are always helpful, professional and friendly. We knew what we wanted but they booked it for us and sorted our insurance and printed off our paperwork. They guided us on dow... Leggi di più
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Really welcoming staff at our local branch, just returned from a family holiday where we were supported every step of the way to make sure we were fully prepared. Returned from holiday and went to exc... Leggi di più
L'azienda ha risposto
I have always been happy to give a good review for Hays travel. I have booked many times with them and always been very happy with the friendly, professional and helpful attitude from the staff. I hav... Leggi di più
L'azienda ha risposto
I always use Hayes at billingham.the staff are all lovely, especially Atherlie and manager Charlotte.Atherlie is really knowledgeable helpful and friendly.Charlotte always try to price match to ensur... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia viaggi
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Fornitore di escursioni culturali
- Servizio di cambio valute
- Sito di raccolta di viaggi
Scritti dall'azienda
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informazioni di contatto
61 Queensway, TS23 2ND, Billingham, Regno Unito
- 01642 535822
5,0
Eccellente
1K recensioni
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
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Le persone hanno visualizzato anche
Very happy returning customers.
Friendly confident staff who listen to your requests and meet your needs. Everything is explained and checked so you know exactly what is happening.
22 agosto 2026
She was very helpful and polite and…
She was very helpful and polite and friendly and sorted my holiday out for me the lady's in hays are all lovely and worth there wait in gold
20 agosto 2026
Girls in Billingham branch are always…
Girls in Billingham branch are always helpful, professional and friendly. We knew what we wanted but they booked it for us and sorted our insurance and printed off our paperwork. They guided us on downloading and linking the hayes and jet2 app and diarised a follow up call when the tickets were ready. This is great as technology isnt my strongest point plus having hard copies is reasuring.
18 agosto 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
I have always been happy to give a good…
I have always been happy to give a good review for Hays travel. I have booked many times with them and always been very happy with the friendly, professional and helpful attitude from the staff. I hav,nt had a bad experience during the holidays. Travel, car parking, hotel, all arranged and exactly as described. I,m sure that i will be returning to Hays for many more holidays in the future, why change to anyone else when you find a company that does it all, and does it so well.
18 agosto 2026
Risposta di Hays Travel - Billingham
Hi Patricia,
Thank you very much for taking the time to leave this amazing 5* review, we really appreciate it and we are grateful for the loyalty. We all hope you have an amazing time in Cyprus.
Regards, Annie :)
First class service always happy to…
First class service always happy to help wouldn't go anywhere else to book holiday
12 agosto 2026
Risposta di Hays Travel - Billingham
Morning Lesley, thank you for taking the time to leave this lovely 5* review. I loved booking your holiday for you and we hope you have an amazing holiday.
Regards, Annie :)
Really welcoming staff at our local…
Really welcoming staff at our local branch, just returned from a family holiday where we were supported every step of the way to make sure we were fully prepared. Returned from holiday and went to exchange euros as well as book our next trip. Staff are always lovely with our little boy who finds it hard sometimes to wait while we sort things out so their understanding is really appreciated. Managed to book a short break to krakow in october, confident that all our needs were well catered for and got us a good deal with good flights too. Will be popping back in to book the excursions before we go.
17 agosto 2026
Risposta di Hays Travel - Billingham
Thank you for taking the time to leave a 5* review. It was a pleasure booking your holiday. Thanks Atherlie
Very helpful and didn’t rush into…
Very helpful and didn’t rush into anything. Explaining everything about what was on the holiday.
17 agosto 2026
Risposta di Hays Travel - Billingham
Thank you for the 5* review. I'll be sure to pass your feedback onto Atherlie. Kind regards, Paige
Risposta di Hays Travel - Billingham
Thank you for the 5* review, we hope you have an amazing holiday. Kind regards, Paige
Always helpful and knowledgeable staff…
Always helpful and knowledgeable staff are always happy
15 agosto 2026
Risposta di Hays Travel - Billingham
Thank you for leaving this lovely 5* review, we really appreciate it, I will pass this on to Annie. Thanks Paige
Hi everyone
Hi
All the girls are lovely and very welcome that’s why I keep going back thank you
Regards Tony
11 agosto 2026
Risposta di Hays Travel - Billingham
Hi Tony, thank you for leaving this lovely 5* review, we really appreciate it and we hope you have an amazing cruise :)
Thanks, Annie
I always use Hayes at billingham.the…
I always use Hayes at billingham.the staff are all lovely, especially Atherlie and manager Charlotte.Atherlie is really knowledgeable helpful and friendly.Charlotte always try to price match to ensure we get a competitive price.All in all a wonderful experience,love going in for a chat and booking our holidays.Thankyou so much for always looking after us Hayes at Billingham.
11 agosto 2026
Risposta di Hays Travel - Billingham
Thank you so much for your loyal custom and leaving this really lovely review! We value our customers and we hope you have a lovely holiday, Atherlie and Charlotte xx
Risposta di Hays Travel - Billingham
Thank you so much for the 5* review. I'll be sure to pass your feedback onto Atherlie. Kind regards, Gemma :)
Risposta di Hays Travel - Billingham
Many thanks for the 5* feedback, it's much appreciated. I will pass your comments onto Atherlie. Kind regards, Gemma.
Checked on all my requirements with…
Checked on all my requirements with Ledger & what options were available. Always take time & go the extra mile.
11 agosto 2026
Risposta di Hays Travel - Billingham
Thank you very much for the 5* feedback, that's lovely to hear. I'll be sure to pass your feedback onto Jasmine. Kind regards, Gemma x
Lovely friendly staff
Lovely friendly staff. Always get you the best deal. Nice clean surroundings. Use hays every time.
1 agosto 2026
Risposta di Hays Travel - Billingham
Thank you for the lovely feedback, we really appreciate it! We all hope you have a wonderful holiday. Kind regards, Gemma x
Risposta di Hays Travel - Billingham
Hello,
Thank you for taking the time to leave such lovely comments. It was a pleasure booking your trip away.
Thanks :)
Very helpful staff
Very helpful staff, we were a little undecided where to go, and they helped us to find a holiday which is a perfect fit for our requests.
8 agosto 2026
Risposta di Hays Travel - Billingham
Hello,
Thank you for taking the time to leave a 5* review. It was a pleasure booking your holiday and we hope you both have fantastic time in Italy.
Thanks :)
Fantastic staff that really took the…
Fantastic staff that really took the time to help us book the right holiday.
4 agosto 2026
Risposta di Hays Travel - Billingham
Hello,
Thank you for a lovely review. It was a pleasure booking your holiday. I hope you both have a fantastic holiday in Mexico!!
Thanks Atherlie :)
Caring and professional
There was no rushing us, all aspects of our requirements were addressed with patience and professionalism. We will continue to use hays travel for all holiday bookings.
4 agosto 2026
Risposta di Hays Travel - Billingham
Hi Linda, thank you for taking the time to leave this lovely 5* review for Charlotte we really appriciate it, I will pass this onto Charlotte.
Many thanks,
Annie :)
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