Hays Travel - Ashford Recensioni 

676
TrustScore 5 su 5

4,8

3 County Square Shopping Centre, TN23 1YA Ashford, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We had a bit of a dilemma in that we knew what we wanted but was nervous to do the bookings online. So we ventured to visit Hays in Ashford and was lucky enough to be greeted by Tracy. Our experience... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I was looked after by Tracy and I must say I was very impressed by her friendly and very helpful approach, nothing was too much trouble. I would definitely recommend Hays Travel

L'azienda ha risposto

Valutata 5 stelle su 5

My experience was excellent from the customer’s Manager was so Helpful in every way , a very professional person knew what I wanted when explaining what area I needed and hotel nothing was to much f... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Once again Sandra in your Ashford Kent branch helped us find and book a cruise for us and our daughter and family (spending nearly 2 hours ensuring every detail was correct) We may look elsewhere but... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia viaggi
  2. Agenzia di escursioni in crociera
  3. Agenzia di viaggi in crociera
  4. Fornitore di escursioni culturali
  5. Servizio di cambio valute
  6. Sito di raccolta di viaggi

Scritti dall'azienda

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informazioni di contatto

  • 3 County Square Shopping Centre, TN23 1YA, Ashford, Regno Unito

  • 01233469609

4,8

Eccellente

TrustScore 5 su 5

676 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(676)

118.033 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Hays Travel - Excellent Job!

We had been looking at the internet for three days trying to make up our minds but there is so much information we thought we would phone Hays Travel at Ashford and spoke to Isabel.
She invited us along for a chat and we made an appointment. Best thing we have done!!
She was knowledgeable, probed for all our wishes for a holiday and came up with a deal that we accepted there and then. She was not only helpful but pleasant and printed out all our documents (even our boarding passes out and back!!).

A great service so thank you Isabel and Hays travel for making life so much easier!!

2 gennaio 2026
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Risposta di Hays Travel - Ashford

Hi Diane, Thank you for taking the time to leave me such a lovely review! I am glad I could assist you in confirming your holiday, and look forward to helping in the future :) - Isabel

Valutata 1 stelle su 5

Shocking customer service

Just went into my local Hays Travel in Ashford Kent, Ready to give them my money for a holiday , member of staff was more interested in the window display than selling me a holiday, other girl was sorting her make up, Gave the lady the hotel and date i wanted and no eye contact, no interest etc.

23 dicembre 2025
Non scritta su invito
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Risposta di Hays Travel - Ashford

Thank you for your feedback, I am sorry to hear that on your visit to our branch you were unhappy with the service you received. Please do contact me on 01233 469609 and I will be happy to discuss this further with you and assist you with your holiday requirements.
Kind regards
Sandra - Hays Travel Ashford

Valutata 5 stelle su 5

Very helpful and friendly

Very helpful and friendly

21 dicembre 2025
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Risposta di Hays Travel - Ashford

Thank you so much for your review, it was a pleasure to help you book your holiday. See you in the New Year,

Kind regards,

Anne-Louise

Valutata 5 stelle su 5

Hays Travel, simply the best.

All staff very polite, helpful and knowledgeable, making several helpful tips on how to improve our holiday experience.

12 dicembre 2025
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Risposta di Hays Travel - Ashford

Thank you so much for taking the time to leave a lovely review. It was a pleasure to help you book your holiday. Have a lovely Christmas,

Kind regards,
Anne-Louise and all at Ashford Hays Travel

Valutata 5 stelle su 5

It was very easy to book

It was very easy to book. They were very helpful. always go to the store or phone them in Ashford.

20 dicembre 2025
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Risposta di Hays Travel - Ashford

Thank you so much for taking the time to leave a kind review. It was a pleasure to help you book your holiday today. Best wishes,

Anne-Louise

Valutata 5 stelle su 5

Another trip booked

Another trip booked. Sanem handled everything with care and made sure the details were right for us. We already have more plans lined up for next year and each booking so far has been reassuring.

10 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Happy Dave

Great staff very professional and polite. Pleasure dealing with the Ashford branch.

12 dicembre 2025
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Risposta di Hays Travel - Ashford

Hi, Thank you for taking the time to leave such a lovely review! - Ashford Branch :)

Valutata 5 stelle su 5

Our experience with Sandra super duper xx

Our experience with Sandra at hays was very enjoyable,Sandra made booking our bucket list holidays very very easy as she took all the stress out of it,lovely people especially Sandra,but we couldn’t imagine the rest of the staff would be any different xxx

30 novembre 2025
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Risposta di Hays Travel - Ashford

Thank you for taking the time to leave us such a lovely review and for your kind words. It was my pleasure to get these 2 bucket list trips booked for you for your special occasions.
(Thank you also for the coffee - much appreciated)
Take care
Sandra - Hays Travel Ashford

Valutata 5 stelle su 5

As usual

As usual, Hollie was brilliant! We found a fantastic deal for the family. Genuinely feels like it's about getting the most for the client, not the holiday company.

23 novembre 2025
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Risposta di Hays Travel - Ashford

Thank you so much for leaving us a lovely review :) Hays Travel Ashford

Valutata 5 stelle su 5

I find it's so easy to come into the…

I find it's so easy to come into the shop &your staff to help they answered question I asked I went on a cruise last year & I did this myself which was hard
Very helpful

29 novembre 2025
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Risposta di Hays Travel - Ashford

Hi, Thank you for taking the time to leave us such a lovely review :) - Ashford Branch

Valutata 3 stelle su 5

When entering the branch the member off…

When entering the branch the member off staff was not very welcoming almost it was to much to help us

28 novembre 2025
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Risposta di Hays Travel - Ashford

Thank you for your feedback, we will in touch to discuss your comments - Hays Travel Ashford

Valutata 5 stelle su 5

Holiday Booking at Hays

The last few holidays that we have booked we have asked for Isabel ( Ashford Branch ) She is very competent , patient and informative. She works hard to get a holiday that suits all our requirementsand is very pleasant to deal with . We a have confidence that she will do the best for us whether its a small or large request . She also answers promptly if we have a query .

18 novembre 2025
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Risposta di Hays Travel - Ashford

Hi Isabelle, Thank you for taking the time to leave me such a kind review! I am grateful for your continuous support and look forward to helping you again in the future! - Isabel :)

Valutata 5 stelle su 5

Sandra was so knowledgeable about…

Sandra was so knowledgeable about different options she was wonderful and no one can beat those prices. I know because I checked. She also went above and beyond.

16 novembre 2025
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Risposta di Hays Travel - Ashford

Hi, Thank you for taking the time to leave such a lovely review!

Valutata 5 stelle su 5

Prompt action

Approachable, efficient, staff. Answered all questions and promptly printed out all information required also contacted me to arrange a suitable day to exchange currency.
All holiday information was email and paper.

15 novembre 2025
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Risposta di Hays Travel - Ashford

Hi, Thank you for taking the time to leave us such a lovely review! We looking forward to assisting you in the future - Ashford Branch!

Valutata 5 stelle su 5

Sandra at Ashford

Sandra at Ashford branch was very polite and did everything that needed to be done 10/10.

11 novembre 2025
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Risposta di Hays Travel - Ashford

Thank you for taking the time to leave us such a lovely review it is very much appreciated and we are pleased to hear that you were happy with our service.
Many thanks - Hays Travel Ashford

Valutata 5 stelle su 5

Hayes Travel, can't fault them.

Sandra was really welcoming, friendly and efficient. We usually book with Easyjet but she found us the same holiday for less with Tui and she also arranged for us to fly to a closer airport. She went above and beyond to help us, thanks Sandra.

2 novembre 2025
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Risposta di Hays Travel - Ashford

Hi Wendy
Thank you so much for taking the time to leave us such a lovely review, it really is appreciated.
It was my pleasure to be able to book your holiday for you at the best price and I look forward to seeing you in the future.
Best wishes
Sandra - Hays Travel Ashford

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