Shan was really helpful from start to finish, I threw a lot of questions Shan's way as it was my first time using some of the services. Really quick professional support that made the whole experience... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I have consistently found Michelle’s support from Customer Service to be attentive, prompt and, most of all, fuss-free. She is quick to respond, proactive and great with comms. Her support has been bo... Leggi di più
L'azienda ha risposto
I recently rented another MacBook from HardSoft and, once again, the experience was excellent. Their products are top quality and the company is extremely reliable. What really stands out is how quick... Leggi di più
L'azienda ha risposto
Hardsoft have always supplied our computers and we always go back to them to upgrade. Very good, quick and efficient service.
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su HardSoft - Devices for Teams
Scritti dall'azienda
With over 35 Years of experience, we are specialists in IT leasing. we are a One-Stop solution that offers expert advice on technology and financing.
We are Apple Authorised Resellers, Microsoft Silver Partners, Lenovo Trusted, HP Trusted and many more.
It's not just Macs we do, We also do 5G devices, iPhones, Microsoft Surface with 365 Solutions, Custom PCs and So Much More. Have a device you cant find? We will source it without a problem.
HardSoft Leasing Limited is our ‘banking’ arm that provides bespoke financing for HardSoft Computers or Devices for Teams. We’re not just a leasing company, nor are we just a supplier, we are a fully integrated solution.
Change, Continue or Cancel your Lease when you Flexi-Lease with HardSoft.
Its difficult to predict where your business is going. So you can Add, Switch, Return devices as your business needs change
We can provide your business with Support packages, Opex Friendly solutions, and can pre-deploy, configure and roll out devices to all team sizes. Whether you have 10, 100, or 10,000 members, Devices for Teams by HardSoft will be with you every step of the way.
Looking to only rent a device? We have you covered with our Pure Rental solution! or are you looking to help the environment a little more? why not Lease a pre-loved device?
If you are a Startup, Fintech or SME we can help you Scaleup with Devices, Support and Expert Guidance all the way.
We are Apple Authorised Resellers, Microsoft Silver Partners, Lenovo Trusted, HP Trusted and many more.
It's not just Macs we do, We also do 5G devices, iPhones, Microsoft Surface with 365 Solutions, Custom PCs and So Much More. Have a device you cant find? We will source it without a problem.
HardSoft Leasing Limited is our ‘banking’ arm that provides bespoke financing for HardSoft Computers or Devices for Teams. We’re not just a leasing company, nor are we just a supplier, we are a fully integrated solution.
Change, Continue or Cancel your Lease when you Flexi-Lease with HardSoft.
Its difficult to predict where your business is going. So you can Add, Switch, Return devices as your business needs change
We can provide your business with Support packages, Opex Friendly solutions, and can pre-deploy, configure and roll out devices to all team sizes. Whether you have 10, 100, or 10,000 members, Devices for Teams by HardSoft will be with you every step of the way.
Looking to only rent a device? We have you covered with our Pure Rental solution! or are you looking to help the environment a little more? why not Lease a pre-loved device?
If you are a Startup, Fintech or SME we can help you Scaleup with Devices, Support and Expert Guidance all the way.
Informazioni di contatto
The Old Barn, CM21 9AE, Sawbridgeworth, Regno Unito
- 020 7111 1643
- info@hardsoft.co.uk
- www.hardsoftcomputers.co.uk
4,9
Eccellente
1556 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great Support
Great Support
Had small issue with laptop Michelle got an engineer out to us and got us back up and running with zero impact to the business
25 settembre 2025
Non scritta su invito
Risposta di HardSoft - Devices for Teams
Hi Ed,
Thank you for your kind words and for taking the time to leave us a review. We’re so pleased Michelle and our engineering team were able to resolve the issue swiftly and keep your business running smoothly. Minimising downtime is always our top priority, and it’s great to hear that we delivered on that promise for you.
We look forward to supporting you again in the future.
Best regards,
The HardSoft Team
Megan was great at responding to my…
Megan was great at responding to my questions.
The service was a bit confusing bc I didn't know whether it was delivery or collection bc diff things were written in ddiff places, but overall happy!!
17 settembre 2025
Non scritta su invito
Risposta di HardSoft - Devices for Teams
Dear Customer,
Thank you for taking the time to share your feedback. We’re so pleased to hear that Megan was able to help answer your questions quickly.
We’re sorry to hear there was some confusion around delivery and collection information. Your comments are really valuable, and we’ll review the wording across our communications to make sure things are clearer moving forward.
We’re delighted you’re happy overall and look forward to supporting you again in the future.
Best regards,
The HardSoft Team
Stephen was really helpful
Stephen was really helpful, knowledgable and kept us up to date all the time
19 settembre 2025
Risposta di HardSoft - Devices for Teams
Dear Karon,
Thank you so much for your kind words and for taking the time to leave us a review. We’re delighted to hear that Stephen was able to support you so well throughout the process. Keeping our customers informed and making things as smooth as possible is exactly what we aim for, so it’s great to know this came across in your experience.
If there’s anything else we can help with in the future, please don’t hesitate to reach out.
Best regards,
The HardSoft Team
Ready to help and highly supportive
Ready to help, quick response
15 settembre 2025
Non scritta su invito
Risposta di HardSoft - Devices for Teams
Hi Olawumi,
Thank you for your 5-star review! We're so pleased to hear that our team was able to assist you quickly and efficiently. At HardSoft, we pride ourselves on being ready to help whenever our customers need us, so it’s great to know this was your experience.
We appreciate your feedback and look forward to supporting you again in the future.
Best regards,
The HardSoft Team
Excellent communication throughout and…
Excellent communication throughout and traceability regarding progress.
8 settembre 2025
Non scritta su invito
Risposta di HardSoft - Devices for Teams
Hi Ryan,
Thank you so much for your kind words! We’re really pleased to hear that you found our communication clear and the progress easy to track throughout the process. At HardSoft, keeping our clients informed and supported every step of the way is something we take great pride in.
We truly appreciate your feedback and look forward to continuing to support you in the future.
Best regards,
The HardSoft Team
Outstanding Customer Service and Fast Replacement
I had an issue with my charger and reached out to customer support. The team was excellent—very professional, responsive, and fast in addressing my concern. They kept me updated throughout the process, and I was impressed by how quickly they arranged a replacement. I received it much faster than I expected, which shows how dedicated they are to customer satisfaction. Great experience overall, and I really appreciate their outstanding service!
11 settembre 2025
Non scritta su invito
Risposta di HardSoft - Devices for Teams
Hi Caterina,
Thank you so much for taking the time to share your experience with us! We’re delighted to hear that our team could quickly resolve the issue with your charger and keep you updated throughout the process. Providing fast, reliable, and professional support is something we really value, so it’s great to know this came through in your experience.
Thanks again for choosing HardSoft - we’re always here to help whenever you need us!
Best regards,
The HardSoft Team
Good service and personalised help
Very efficient and personalised service.
6 settembre 2025
Non scritta su invito
Risposta di HardSoft - Devices for Teams
Hi Jayne,
Thank you so much for sharing your feedback! We’re thrilled to hear that you found our service both efficient and personalised. It’s wonderful to know that our team made a positive difference to your experience - that’s exactly what we aim for at HardSoft.
We truly appreciate your support and look forward to being here for all your future tech needs.
Best regards,
The HardSoft Team
Great service as usual
Great service as usual - our go-to supplier for device leasing
2 settembre 2025
Risposta di HardSoft - Devices for Teams
Hi Ian,
We’re delighted to hear that you continue to receive great service and that HardSoft remains your go-to supplier for device leasing. At HardSoft, we pride ourselves on making IT leasing simple, flexible, and reliable for our customers.
We look forward to continuing to support you and your business needs!
Best regards,
The HardSoft Team
Michelle was really great and very…
Michelle was really great and very helpful! Really appreciate your support.
4 settembre 2025
Non scritta su invito
Risposta di HardSoft - Devices for Teams
Hi Michelle,
Thank you so much for your kind words! We’re delighted to hear that you received such great service from Michelle, from the start of the process right through to the delivery of your repaired computer. At HardSoft, we pride ourselves on being helpful, responsive, and supportive every step of the way.
We truly appreciate your feedback and look forward to continuing to support you and your business needs!
Best regards,
The HardSoft Team
Very good service received from…
Very good service received from Michelle, from start of the process to delivery of repaired computer.
21 agosto 2025
Non scritta su invito
Risposta di HardSoft - Devices for Teams
Hi Michel,
We’re delighted to hear that you received such great service from Michelle, from the very start of the process right through to the delivery of your repaired computer. At HardSoft, we pride ourselves on making every step as smooth and seamless as possible.
We look forward to continuing to support you and your business needs!
Best regards,
The HardSoft Team
excellent service
excellent service , very swift updates and responses.
29 agosto 2025
Non scritta su invito
Risposta di HardSoft - Devices for Teams
Hi Zoheeb,
Thank you so much for your kind words! We’re delighted to hear that you found our service excellent and our updates swift and helpful. At HardSoft, we pride ourselves on providing responsive support and seamless as possible.
We look forward to continuing to support you and your business needs!
Best regards,
The HardSoft Team
Used Hardsoft before aways super fast…
Used Hardsoft before aways super fast and sorting and equipment we need for our business.
Highly recommend.
29 agosto 2025
Risposta di HardSoft - Devices for Teams
Hi Lee,
Thank you for your continued trust in HardSoft! We’re so pleased to hear that our team has been able to provide you with the fast service and equipment your business needs. Your recommendation means a lot to us, and we look forward to supporting you and your business again in the future.
Best regards,
The HardSoft Team
Efficient and simple
Efficient and simple! Very happy with the service and regular updates.
19 agosto 2025
Non scritta su invito
Risposta di HardSoft - Devices for Teams
Hi JG,
Thank you so much for your kind words! We’re delighted to hear that you found our service efficient and straightforward, and that our regular updates kept you well-informed. At HardSoft, we’re committed to making IT leasing as seamless as possible, while giving our clients the confidence of knowing support is always there when needed.
If you ever have any questions or require assistance in the future, our team is always here to help.
Best regards,
The HardSoft Team
Michelle and her team were incredibly…
Michelle and her team were incredibly helpful when my laptop got water damage. They repaired it quickly and provided a lease device while I waited. Excellent service!
7 agosto 2025
Non scritta su invito
Risposta di HardSoft - Devices for Teams
Hi C Yang,
Thank you so much for your kind words! We’re delighted to hear that Michelle and the team were able to support you quickly when your laptop was damaged. Providing a seamless service, from repairs to lease devices is exactly what we aim for, so it’s great to know we delivered when you needed us most.
If you ever need further assistance, our team is always here and happy to help.
Best regards,
The HardSoft Team
Michelle offered great support…
Michelle offered great support throughout, it felt like an easy and seamless experience.
15 agosto 2025
Non scritta su invito
Risposta di HardSoft - Devices for Teams
Hi Nico,
Thank you for taking the time to share your feedback! We’re so pleased to hear that Michelle made the process smooth and seamless for you. At HardSoft, we pride ourselves on delivering reliable support and making IT leasing as stress-free as possible, and it’s wonderful to see this reflected in your experience.
Should you ever need further assistance or have any questions, our team is always here and ready to help.
Best regards,
The HardSoft Team
HardSoft is a godsend
We've been with HardSoft Computer Leasing for years and have nothing but the highest praise for how the most recent experience has been handled. We are delighted with how smoothly everything was transacted - from initial approach to receipt of new hardware to replace our old Mac Mini M2 computers. For a small business, HardSoft is a no-brainer!
12 agosto 2025
Risposta di HardSoft - Devices for Teams
Dear PennInk Productions,
Thank you so much for your wonderful feedback and for your continued trust in HardSoft over the years. We’re delighted to hear that your most recent upgrade to the new Mac Mini M2s went smoothly from start to finish. Supporting businesses like yours with reliable solutions and a seamless process is exactly what we strive for, and it’s incredibly rewarding to know that we’ve met that standard for you.
Your kind words reinforce our commitment to being a trusted partner for small businesses, ensuring that technology works effortlessly in the background so you can focus on what matters most - running your business.
If you ever need any further assistance, upgrades, or advice, our team is always just a call or email away.
Warm regards,
The HardSoft Team
very good service
Michelle was always in contact with us and provided plenty of updates, so very good communication
The free collection and delivery service was also excellent. We are very happy with the result.
12 agosto 2025
Non scritta su invito
Risposta di HardSoft - Devices for Teams
Hi Ste,
Thank you for taking the time to share your experience. We’re delighted to hear that Michelle kept you well informed throughout the process and that our free collection and delivery service met your expectations. At HardSoft, we pride ourselves on providing clear communication, dependable service, and solutions that make IT easy and stress-free for our customers.
We truly appreciate your feedback and look forward to supporting you again in the future.
Best regards,
The HardSoft Team
Excellent communications throughout the…
Excellent communications throughout the process. Laptop was replaced, configured an usable straight away.
4 agosto 2025
Non scritta su invito
Risposta di HardSoft - Devices for Teams
Hi Penny,
Thank you for your kind words and for taking the time to share your experience. We’re delighted to hear that our communication and service met your expectations, and that your replacement laptop was ready to use without delay.
At HardSoft, we pride ourselves on providing reliable solutions and ongoing support to ensure our customers can keep working without disruption. If you ever need assistance in the future, our team is always here and happy to help.
Kind regards,
The HardSoft Team
Awesome work by the team and amazing…
Awesome work by the team and amazing communication!
We had a broken laptop and the team did everything possible to ensure that it was taken to repair, fixed and then delivered back.
Thanks again for the amazing work.
7 agosto 2025
Non scritta su invito
Risposta di HardSoft - Devices for Teams
Hi Hugo,
Thank you so much for your kind words! We’re delighted to hear you had a positive experience with our team. Making sure our customers are supported quickly and effectively is always our top priority, so it’s great to know we could get your laptop repaired and back to you without any hassle.
We truly appreciate your feedback and look forward to assisting you again in the future.
Best regards,
The HardSoft Team
Michelle has been fantastic!
Michelle has been fantastic. I had a few problems with a device and she was quick to get me a replacement. Very helpful, understanding and supportive, thank you so much Michelle!
4 agosto 2025
Non scritta su invito
Risposta di HardSoft - Devices for Teams
Hi Rachel,
Thank you for your kind words! We’re so pleased to hear that Michelle was able to assist you quickly and make the process as smooth as possible. We’ll be sure to pass along your appreciation to her, she’ll be delighted to know she made a difference.
Best regards,
The HardSoft Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.