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Happicabs - Essex Taxi Service Recensioni 1.929

TrustScore 4.5 su 5

4,3

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Valutata 5 stelle su 5

Just had another great lift with Happicabs in Chelmsford. Glen is always entertaining and has got to know the family really well. He’s reliable, friendly, and makes the journey enjoyable every time. H... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My driver that collected me from Tolleshunt major was lovely. I unfortunately didn’t get his name, but we chatted the whole journey and it was a pleasure.

Valutata 5 stelle su 5

Unbelievable..in times of need …. We were stranded due to incident outside of Colchester so our train was sent back to kelvedon… happicabs picked us up hassle free and had us to a family funeral p... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Happicabs have never let me down before but this time, unfortunately, the driver was 20 minutes late, which was potentially disastrous for the five minute journey involved and which had been booked in... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio taxi
  2. Servizio di taxi con minibus
  3. Stazione dei taxi
  4. Servizio di trasporto

Scritti dall'azienda

Need a friendly, reliable ride? Happicabs is here to make your journey a breeze! We proudly provide taxis, minibuses, and minicabs across Chelmsford, Braintree, Witham, Maldon, South Woodham Ferrers, and surrounding areas. With over 60 years of experience, we’re dedicated to offering safe, smooth, and efficient rides that’ll have you smiling all the way to your destination! Whether you're off to the airport, heading to a hotel, enjoying a day out in London, attending a business meeting, going to the hospital, dropping the kids off at school, or catching a train or ferry, we’ve got the perfect ride for every occasion. Our team of DBS-checked, professional drivers will ensure you travel safely, comfortably, and on time. We make paying easy with options like cash, Apple Pay, and Google Pay. Plus, our handy taxi booking app (available for iOS and Android) lets you book and track your ride in real-time—making your travel experience smoother than ever. Just search for "Happicabs" in your app store and download it today! Whether it’s a quick trip, a special outing, or a group journey, Happicabs is here to provide you with top-quality service across Chelmsford, Braintree, and beyond. Whatever your transportation needs, you can always count on us for a friendly, reliable ride every time!

Get a Taxi within minutes!

Download the FREE App!

Download the FREE App!
Book black taxis, cars, & minibus services with Happicabs – your go-to for reliable travel in Essex! Easily book on-demand rides or schedule up to 3 months in advance via our mobile app. Choose from over 250 vehicles, including taxis, minicabs, people carriers, executive cars, accessible vehicles, and minibuses. Enjoy fast, on-demand taxi services in Chelmsford, Witham, Maldon, Braintree, and South Woodham Ferrers, with rides arriving in under 10 minutes. We also offer airport transfers with flight tracking and eco-friendly journeys in electric & hybrid vehicles. Available 24/7 with friendly customer support! Book your ride today and unlock Essex with Happicabs.

Informazioni di contatto


4,3

Eccellente

TrustScore 4.5 su 5

1929 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 88% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

The car was ready for me at the airport…

The car was ready for me at the airport when my plane landed. Very nice driver.

9 ottobre 2025
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Risposta di Happicabs - Essex Taxi Service

Good evening Roger, thank you so much for your kind words. We try hard to make all pickups especially airports as easily as possible. I am thrilled we met your expectations and hope we continue to do so in the futute.

Valutata 5 stelle su 5

Fantastic service

This is my first time being picked up by Imran. Great ride, fantastic personality and attitude. Very polite, helpful and considerate. Would be more than happy to have him as my driver.

12 ottobre 2025
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Risposta di Happicabs - Essex Taxi Service

Good evening Dean, thank you so much for your kind words. I will pass this on to Imran who will be as equally thrilled. I sincerely hope we continue to meet your expectations in the future.

Valutata 5 stelle su 5

I like this company

The app is easy to use, never had a problem with the company. Drivers are polite and friendly. Cars are new and clean. I dont use taxis that much but the price seemed to be good. Will deffinatly use again

11 ottobre 2025
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Risposta di Happicabs - Essex Taxi Service

Thank you so much for your very kind review. Your kind words are appreciated by myself and our entire team. I sincerely hope we continue to meet your expectations in the future.

Valutata 1 stelle su 5

The rate that I gave was purely to the…

The rate that I gave was purely to the driver that drove me today to Broomfield hospital he was such a horrible and rude person.
He even said if I was not happy with the route I could get out from the car imagine the audacity of driver to the passenger for knowing the route to the hospital I could under if he was polite enough to say that route is more quicker instead of saying that my daily job .I understand everyone does have a bad day but you don’t purposely make someone else’s day bad .
Please HAPPICAB AUTHORITIES YOU NEED TO DO BACKGROUND CHECK OF THE DESIGNATE DRIVERS BEFORE YOU ASSIGN THEM TO THE CUSTOMERS.
As some drivers wouldn’t like to take some customers and then show their frustration and verbal aggression mistreat them like I face it today for just saying “You need to take that route” Imagine for the diver saying to the customer , it’s not the customer that the route but it’s the driver if not happy they could leave you in the middle of the road.
Very unhappy with the service and THE DRIVER sorry it felt like a racist attack never had I ever had complaint before, have been using happicab for so many years .
First time I had a driver that was rude to customer

11 ottobre 2025
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Risposta di Happicabs - Essex Taxi Service

Good Afternoon Nanu, I am so sorry you had an issue with your driver today. I can assure that we take situations like this very seriously. With this in mind I have requested some further information from you. If you could please respond I would be most appreciative. With your information we will be able to locate which driver it was and make sure we improve our service. Without feedback like yours good or bad we cannot improve our services. As soon as I receive your further information I will look into this and act accordingly. Kind Regards.

Valutata 5 stelle su 5

Fast and speedy

Fast and speedy

9 ottobre 2025
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Risposta di Happicabs - Essex Taxi Service

Hi Russell, Thank you so much for your kind review. I sincerely hope we continue to meet your expectations in the future.

Valutata 1 stelle su 5

Poor booking system and customer experience

Booked online the night before, selected to pay online, all went through and received a booking reference. Waited 10 mins for the taxi this morning, then called to see where it was, was told my card was declined last night and the booking didn’t go through…despite it completing online any receiving a booking reference….no mention of a card declinature. You’d think you would get notified if something was wrong or still turn up and be offered to pay in cash or card in the cab. I’ve now missed all my onward travel, really disappointed.

6 ottobre 2025
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Risposta di Happicabs - Essex Taxi Service

Good morning Dan, So sorry to hear you had an issue. I have sent you a request for further information. Please can you reply so I can investigate this in greater detail. Kind Regards.

Valutata 5 stelle su 5

Great service and drop-off

Great service and drop-off. Online booking system was too difficult to use so I had to phone to book.

5 ottobre 2025
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Risposta di Happicabs - Essex Taxi Service

Hi James, I am glad you received a great service. I have sent you a request for further information. If you can respond I will send you so information on how to use our online booking system. Kind regards.

Valutata 5 stelle su 5

Very prompt, great service

Avoided lengthy roadworks and still managed to get me there early. Easy booking, good communication throughout and courteous driver. Would use again.

4 ottobre 2025
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Risposta di Happicabs - Essex Taxi Service

Good afternoon, Thank you so much for your kind review. This is much appreciated by our entire team. I sincerely hope we continue to meet your expectations during your next journey with us.

Valutata 5 stelle su 5

Very good service

Very good service

3 ottobre 2025
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Risposta di Happicabs - Essex Taxi Service

Hi Jayjay, thank you so much for your very kind review. It is much appreciated by our entire team and I sincerely hope we continue to meet your expectations in the future.

Valutata 1 stelle su 5

Stop saying you’ve sent people a…

Stop saying you’ve sent people a request for further information when you never do. You fail to actually look into complaints and you fail to rectify them. The lies that come from this company is a joke.

30 settembre 2025
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Risposta di Happicabs - Essex Taxi Service

Excuse me, Georgina, the day you posted your original review I responded to you with a request for information which would have been emailed to you. You have not replied to this. I can not look into your complaint if you do not respond to the request for further information. I will sent you another request and if would reply I will happily into resolving this for you.

Valutata 5 stelle su 5

Very nice driver very careful driver…

Very nice driver very careful driver and helpful with heavy luggage and golf clubs

1 ottobre 2025
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Risposta di Happicabs - Essex Taxi Service

Thank you so much for your kind words. I am glad the driver was helpful. I hope we continue to meet your expectations on your next journey.

Valutata 5 stelle su 5

Giving my review based on my driver…

Giving my review based on my driver this morning. He was so friendly and honestly made my morning so big thank you to him

1 ottobre 2025
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Risposta di Happicabs - Essex Taxi Service

Thank you so much for your kind words. I am thrilled our driver this morning made your journey. I hope this continues for your next journey.

Valutata 1 stelle su 5

I even donot want to give them one…

I even donot want to give them one star. Totally irresposible, double than the price of uber. Kept me waiting for 30 minutes and in the end i had to book uber.

29 settembre 2025
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Risposta di Happicabs - Essex Taxi Service

Good Afternoon Fariha, sorry to hear you have had issues with your bookings with us. I have sent you a request for further information. I would appreciate if you could respond so I can look into this throughly. Kind regards

Valutata 5 stelle su 5

Punctuated and Turned up 10 mins early

Punctual and Turned up 10 mins early.
Very polite.

27 settembre 2025
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Risposta di Happicabs - Essex Taxi Service

HI Nicola, thank you very much for your very kind words. This is appreciated by our entire team. I hope we continue to meet your expectations in the future.

Valutata 3 stelle su 5

Stansted / Maldon airport transfer.

The outbound airport transfer was in time but the vehicle was too small - driver was very helpful but we did have to cram ourselves in with luggage on our laps & my wife’s walker wedged behind the drivers seat.

The return transfer was initially booked for the wrong date - quickly sorted & no extra charge. On the correct day the driver was bang on time in a bigger vehicle & was also super helpful.

It took a lot of emails back & forth to get the prices & book the taxi’s - but email responses were always quick.

26 settembre 2025
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Risposta di Happicabs - Essex Taxi Service

Thank you for your kind review, I am sorry that you had some issues especially with the outgoing taxi. I have passed this onto the training department to make sure we improve on this in the future. Kind regards

Valutata 5 stelle su 5

Polite taxi driver

The taxi driver who arrived today 25.9.25 came to the right address and was very polite

Great taxi driver

25 settembre 2025
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Risposta di Happicabs - Essex Taxi Service

Hi John, Thank you very much for your very kind review. It is appreciated by our entire team. We all sincerley hope we meet your expectations during your next journey.

Valutata 4 stelle su 5

Overall great experience

Overall great experience. Did experience a delay, but was contacted and informed and given the option to cancel. The drivers have always been courteous, helpful and knowledgeable. Will definitely keep using this service.

24 settembre 2025
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Risposta di Happicabs - Essex Taxi Service

Hi Curtis, thank you so much for your kind review it is appreciated by both myself and my entire team. I hope we continue to meet your expectations in the future.

Valutata 4 stelle su 5

Your services are good

Your services are good, but I requested for a receipt for my company even before going forward to do the payment to book for the taxi, but up till now I have not been able to get my receipt for your services charge of £22.80, on 23/09/2025.
Please send me a receipt.

23 settembre 2025
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Risposta di Happicabs - Essex Taxi Service

Hi Florance. I have sent you a request for further information so I can find your job and send the receipt to you. Please reply and I will send you an email receipt as soon as I get the required information.

Valutata 1 stelle su 5

The driver was rude and aggressive

The driver was rude and aggressive

23 settembre 2025
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Risposta di Happicabs - Essex Taxi Service

Good evening Keith, I am sorry you had an issue with one of our drivers. I have sent you a request for further information so I can investigate this fully for you.

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