The Handy Squad Recensioni 

332
TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

I have had excellent service from a very good handyman Bushek today in two flats. I am a landlady . This morning he sorted out a faulty shower head, loose doorknob &!checked out loose tiles in b... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Called this company after finding them via a Google search and soooo glad I did!! What excellent workmanship. Arrived early, professional, knowledgeable and personable! More than pleased!! Thank you... Leggi di più

Valutata 5 stelle su 5

I use handy squad routinely for property maintenance in my own flat and in another which I let out. They are great - they cover multiple trades, are super easy to deal with and are almost always ava... Leggi di più

Valutata 5 stelle su 5

We had a fairly complex carpentry job that involved splittig a large teakwood bookcase into two parts. Handy Squad's carpenter, Jacek Kedziora, provided an excellent solution whereby the bookcase can... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Tuttofare
  2. Carpentiere
  3. Elettricista
  4. Pittore
  5. Idraulico
  6. Fornitore di pavimentazioni in legno e laminato

Informazioni fornite da varie fonti esterne

The Handy Squad is the premier Handyman Service in London. We have been helping Londoners with their home and office repairs since 2005. Our regular hours are 8am to 6pm on weekdays, but we can also come out to you earlier in the morning, later in the evening and at the weekends. Our handymen are multi-skilled, punctual, polite, carry I.D. and will always leave your property tidy. Our services include plumbing, electrics, painting & decorating, carpentry, bespoke joinery, jetwashing, flat pack assembly and much more. If you are looking for the best handyman service London has to offer then look no further than The Handy Squad.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

332 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 60% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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4,6

Tutte le recensioni

(332)

42 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Efficient, top quality service

The team were very prompt in responding to my initial enquiry. They provided a fair quote and were able to book the work in within 2 days.

Ben arrived on site and was very diligent with his work- hanging 2 heavy wall mirrors and various pictures. Clean and tidy work- very impressed.

10/10 would use again.

9 ottobre 2024
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Risposta di The Handy Squad

Dear Sarah,
Thank you very much for writing us this kind review. Ben in particular will really appreciate knowing that you were pleased with his work and the team are always on hand to look after your enquiries as quickly as possible. He hope we can be of help to you again in the future.
Best wishes,
The Handy Squad team

Valutata 5 stelle su 5

Excellent service

Russell carried out a variety of jobs. Some were a bit tricky and he thought hard about successful solutions. He was always on time and we’d certainly use him again. The office- based team were equally helpful and efficient!

2 ottobre 2024
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Risposta di The Handy Squad

Dear Sally,
Apologies for the delay in thanking you for this kind review. It is great to know you were pleased not just with Russell's work but also the efficiency of the office team. We will always do our best to help as and when you need us again.
Best wishes,
The Handy Squad team

Valutata 5 stelle su 5

I used the Handy Squad team to help…

I used the Handy Squad team to help replace a broken toilet seat. Ben was excellent, quick worker, polite ,and punctual. I was also pleased with communication with the company and had fast replies to queries. I am using them again.

12 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Bathroom work

I am very pleased with the tasks that Russell completed in my bathroom today to make it safe for my elderly mother. I will definitely use Handy Squad again the next time I need help from a handyman.

30 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Fantastic experience

Fantastic experience I would give Benny ten stars if I could. Arrived on time, cleared up after himself. Sooooo knowledgable he should be on speed dial for anyone that needs a fantastic worker. He achieved in 12 minutes what had taken someone ( from a totally different company) else NOT to do one hour!
The back office Jay was sooo helpful and thanks to the ability to send them pictures knew exactly who to send for the job!
Definitely recommending them to all my friends !!!

28 agosto 2024
Non scritta su invito
Valutata 2 stelle su 5

unprofessional

Painter that was to paint wall behind bath vanity and cabinet the lines in the corners and ceiling were all off blue paint on white walls and ceiling. Called to come back and fix now ceiling is two coats of white. They also were to fix door frame on opening side as EMS tied to break in. The frame looks good but the dead bolt did not lock. Had to call back to fix that.. Considered not professional

1 agosto 2024
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Risposta di The Handy Squad

Dear Alice,
We are unable to find this job on our system or indeed a customer matching your name. Could you please provide us with the name under which this booking would have been made or alternatively call us on 08000 121212 to discuss this issue so that a resolution can be found.
Best wishes,
The Handy Squad team

Valutata 1 stelle su 5

Poor communication, poorly managed company, failed to deliver the job

I needed work done on my roof terrace's support structure. I planned this way in advance as I have a small flat and clearing my terrace meant filling one of my indoor rooms with the terrace furniture and plants. So I effectively lost two areas of my flat in preparation.

The guy that showed up to do the work as scheduled complained the entire time that he was not the person who had estimated the work (true) and that the estimate was wrong. He then went on badmouthing The Handy Squad and left in huff without actually taking any measurements or making an effort to estimate the job.

We scheduled for a new guy to come. A few days later the guy didn't show up as scheduled. He called me three hours after the appointment to say that he had waited outside my flat but didn't want to ring the bell because it was too late (it was 1900). He said he had already left and that he had tried calling me earlier.

The guy came back the next day. He looked around but didn't take any measurements! I asked aren't you going to measure so you know how much material to purchase. "Good idea" he replied and then he started measuring. When I noticed he was measuring the wrong dimension (support beams go east to west and he was measuring north to south).

As timing was more important than cost to me, I told the Handy Squad thanks but no thanks. At this point I had no confidence in their ability to deliver on time. It appears the guys in the office do not have a good control of quality and customer service delivered by the tradesmen. Their communication is also poor as it would not have been hard to inform me of the late arrival, or at least help manage some sort of expectation.

On top of that I lost 16£ because I had paid the parking for the guy that showed up to do the work and slagged off The Handy Squad before leaving.

1 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Superb service from The Handy Squad

Superb service from The Handy Squad.
They responded very quickly to our request (much faster than anyone else we asked for a quote) and were able to book our appointment at short notice.
Huu came to our office and worked incredibly hard, disassembling and reassembling furniture. The job was much harder than anticipated, but Huu was an ace problem solver and really persevered to get the job done.
Clear pricing, great service....very highly recommended!

18 luglio 2024
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Risposta di The Handy Squad

Dear Victoria,
It is so kind of you to post positively about us, and specifically Huu, on not one but two platforms! We are so happy that you felt you received a good service from us and we will always do our utmost to live up to this standard on any future visits.
Best wishes,
The Handy Squad team

Valutata 5 stelle su 5

Outside Painting

Jonathan and Russell painted the outside of our house in June. They did an excellent job and we are very happy with the result, their friendly and efficient work and the way it was set up by the office, with prompt and clear emails to get the job scheduled on the dates we asked for.

20 giugno 2024
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Risposta di The Handy Squad

Dear Richard,
Thank you very much for kindly posting about Jonathan and Russell and their work in painting your house. They will very much appreciate this positive feedback on their efforts and indeed the office team will also be pleased to know their work was appreciated. We hope we can help you again in the future.
Best wishes,
The Handy Squad team

Valutata 5 stelle su 5

Excellent service by HandysQuad

Subsequent to my using their service for carpentry work I had engaged their service for deep cleaning and A/c servicing. Both these jobs were executed to perfection. The personnel carrying out these jobs were totally well versed, efficient and extra helpful in carrying out the jobs. Whatever adverse conditions were overcome by their skill and efficiency and timely guidance from their supervisor. You can entrust them with any job and their performance can be assured. I recommend an excellent rating for this team HandysQuad.

7 luglio 2024
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Risposta di The Handy Squad

Dear Sudhir,
Thank you so much for writing this kind post and even more for using our service more than once. We are so pleased that you were satisfied with our efforts. We do pride ourselves on trying to find solutions for anything thrown at us and hope we can be of help to you again in the future.
Best wishes,
The Handy Squad team

Valutata 5 stelle su 5

Vasile and Jay both excellent

Office was helpful (mostly dealt with Jay) for a job other firms had turned down.

Vasile was the carpenter they sent and he was excellent. Very efficient, friendly, clearly takes pride in his work and has done a good job. Exactly what I wanted.

19 giugno 2024
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Risposta di The Handy Squad

Dear Michael,
Thank you very much for posting this kind review, and particularly for mentioning Jay in the office. The office team are often unsung, but they toil away, day after day, to make sure everything runs smoothly. Vasile does indeed take great pride in his work and we really appreciate you letting us know you were pleased with the service you received. We hope we can help you again sometime.
Best wishes,
The Handy Squad team

Valutata 5 stelle su 5

Professional and efficient

Tomaz was professional, efficient and did a really great job preparing a level base for my shed. The interaction with the office for booking was also pleasant and efficient. Would highly recommend.

3 aprile 2024
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Risposta di The Handy Squad

Dear Charlotte,
Thank you very much for writing so kindly about Tomaz and also the office team. We do our very best to ensure that our customers have precisely this experience of our service and it is great to hear when we have managed to achieve that. Thank you again!
Best wishes,
The Handy Squad team

Valutata 4 stelle su 5

Pleasant people to deal with

Rebecca in the office was very pleasant to speak to and Patrick did a good job in installing a new pop-up waste.
Being a pensioner I have to watch my spending so I was a little miffed at a £24 charge for sourcing time which I don't recall being notified about. As requested I had sent pictures of the basin and I would have thought this waste would be a stock item that the company would carry.

25 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Great service…

Vasile and his brilliant helper were the absolute best! Great service and professionalism. Highly recommended )

10 gennaio 2024
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Risposta di The Handy Squad

Dear Giacomo,
Thank you very much for your kind review. It's great to hear that you were pleased with our service and we hope this experience will give you confidence to call on our services again as and when you need us.
Best wishes,
The Handy Squad team

Valutata 5 stelle su 5

Swift, easy, Vasile did a good job.

Easy to organise, swift practical service from Vasile.

10 gennaio 2024
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Risposta di The Handy Squad

Thank you so much for posting so kindly about Vasile. This is exactly what we are trying to achieve and we are delighted that you were pleased with our service. We hope to be of help to you again in the future.

Best wishes,

The Handy Squad team

Valutata 5 stelle su 5

Excellent Handiman

I was able to book a handyman very easily and quickly and on arrival Vasile was very easy to deal with and completed the work very well and without fuss.

4 gennaio 2024
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Risposta di The Handy Squad

Dear James,
Thank you very much for posting so kindly about Vasile. We are delighted that you were pleased with our service and hope that we can be of service to you again.
Best wishes,
The Handy Squad team

Valutata 5 stelle su 5

Great experience

Great experience! Our handyman Vasile, was very professional and friendly, efficient and skilled. The job was not straightforward as we needed some shelves and a hanging rod installed in a tiny closet with awkward dimensions, and Vasile was very positive, found the solution, and did a great job. Booking and payment was straightforward.

3 gennaio 2024
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Risposta di The Handy Squad

Thank you very much for posting so positively about Vasile and our service in general. We are delighted that you were pleased with the outcome. Vasile does pride himself on finding solutions to slightly tricky problems and if you ever find yourself in another tight spot, he or any of the team will be more than happy to help.
Best wishes,
The Handy Squad team

Valutata 5 stelle su 5

Vasile was very helpful and the work…

Vasile was very helpful and the work was done to a great standard. The booking process was easy and fast. Very pleased

3 gennaio 2024
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Risposta di The Handy Squad

Dear Ioana,
Thank you very much for posting such a positive review about us. It is great to hear that you were pleased with how the process went and with Vasile specifically. As and when you need us again, we will be delighted to help.
Best wishes,
The Handy Squad team

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