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Valutata 1 stelle su 5

Ordered a curly hair I-tip and it came 3 weeks later when on website says 5-7 business days, didn’t want to refund me for shipping, product sucked hair kept coming out and the texture was not soft and... Leggi di più

Valutata 5 stelle su 5

I got my hair extensions which l'm genuinely in love with although my hair brush was broken and I didn't receive my faux pony tail which was supposedly included. Not too upset by it as long as my exte... Leggi di più

Valutata 5 stelle su 5

Water wave curled 22inch best quality iv found after trying lots of suppliers , thick to the bottom great colours will use as my go to from now on

Valutata 1 stelle su 5

Avoid this company . Following on from my previous review.I returned this awful plastic yellow pony tail by registered post.It is being held in Chinese customs as they refuse to pay the return duty.... Leggi di più

Dettagli dell'azienda

  1. Estetica e benessere

Informazioni fornite da varie fonti esterne

Hairplusbase is a professional hair extensions company that has been specialized in this industry for about 10 years. They have been impressed their customers with quality products as well as professional and excellent service.


Informazioni di contatto

3,0

Nella media

TrustScore 3 su 5

52 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great Hair Match

My hair quality was great. This is the first time I found curly that actually match my curl level and texture. It’s twice as thick as the last set I got elsewhere. The wefts are sturdy, it lays great! I am already planning my neat set so we can start changing my color.

31 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Please read full review!

So its very difficult to find my kind of hair as an extension. Thays comes in human hair. But this company had my almost exact curl match which is like a 3B. But my hair is light brown with very light ash highlights and so being new to the site I went with what i thought would be the closest match and they were close but i could tell they werent quite right. So i went on to try again. But this time i decided to email the company and ask them if they could send me a sample hair peice and unfortunately they dont have those so i sent a picture of my hair and asked them what was the best match for my hair and omgoodness they have been extraordinary with helping me. They never took longer than a day to get back to me, sent me links with videos of the colours they recommended, and then they told me they could customize my colour. I asked if they could do a 80/20 mix of two colour's and they happily agreed at no extra cost either. Absolutely amazing customer service. Im so pleased with this company. I see alot of 1 star reviews on here and ones that are complaining about being charged shipping for customs, but if people would read the return policy it explains how to get around paying for customs by writing a simple word on your return package "sample" if people who returned read this and did this they wouldnt have this issue. This company is a great company to work with. One of the best experiences with customer service ive had in a long time. If you're hesitant about making a purchace just email them and they will help you the best they can. And if your unsure about colour email them. Remember pictures of the product are not always exact because the pixels change from device to device so when people say its nothing like the photo, its not a fair assessment. Id think we would all know that by now..if unsure just reach out to them. They have been more than happy to take the time to help me with mine to ensure i get exactly what i want. So excited to try these new extensions. Thank you hair plus base!

21 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

The WORST hair I have ever purchased in…

The WORST hair I have ever purchased in 15 years. Do not waste your money. It was greasy, tatty, had little bits in it that I am sure was a bug.£20 cost to return them. Honestly gutted as I paid £80 and worth about 80p. It's thin, split and the colour blend awful. I have photos but it won't let me upload

19 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

Buyer beware

Buyer beware. If you want ti return an item it has to be sent back to china. I will not be foolish enough to ever order from this company again.

13 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

Ordered a curly hair I-tip and it came…

Ordered a curly hair I-tip and it came 3 weeks later when on website says 5-7 business days, didn’t want to refund me for shipping, product sucked hair kept coming out and the texture was not soft and curly it was kinky and rough texture. Terrible supplier and communication with supplier sucks as well. DO NOT RECOMMEND BUYING FROM HERE! Picture was false advertisement!!!!

9 marzo 2026
Non scritta su invito
Valutata 4 stelle su 5

I used 2 times

I used 2 times . product is very good and i had for 7 months without problems. They are bit slow but the pqckage arrives and it’s a great value for the price . So Patience..:.

12 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

Avoid at all costs

My order turned up late, and in the wrong colour. I ordered 50gs worth of hair and it’s barely 20gs that was sent out. Avoid this company at all costs. Also read their return policy that should make your mind up for you!!!

13 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Such great value for money

Such great value for money. Fast responses and delivery. The wave extensions are exactly as advertised and I am really happy with my purchase a year on. Will definitely be purchasing from this company again.

21 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

I ordered 24 inches clip-in extensions…

I ordered 24 inches clip-in extensions in #60 white blonde and they need to be toned to match my white blonde hair. However, they are amazing!! So soft, sleek, and shiny! This is my very first set of clip-ins NOT from Amazon, although I love the hair I purchased from Amazon, Hairplusbase has officially converted me! The clips are so sturdy and comfortable, that I almost forgat I was wearing extensions! I look forward to purchasing more hair for this company in the future!

11 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

WORST SITE EVER!!!!

WORST SITE EVER!!!!! NEVER BUY FROM THIS SHITTY CHINA SCAM WEBSITE!.
I’ve paid almost £300 for this shit plastic hair and they made me to return it and even funnier they didn’t pay back for refund! So i sent them back the plastic shit and never got my refund back!!!!

11 dicembre 2024
Non scritta su invito
Valutata 3 stelle su 5

I didn't have a problem with…communication

I didn't have a problem with communication, as I emailed them a few times before I ordered to ask a few questions about the hair. They replied promptly and were helpful in advising me. However, when my order arrived I was disappointed, the hair quality is quite good, but there are far too many shorter hairs in in it making it very thin on the bottom. I am a hairdresser and I know there will be some shorter hairs so I ordered 16in to allow cutting 3-4 inches off the bottom but in actual fact I would need to cut 6 inches minimum off to give it any thickness on the ends... so wasted my money. My advice would be order at least 6 inches longer than you need.

15 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Horrible extensions

Horrible extensions, horrible customer service! Product does NOT match description or color AT ALL, and when the company finally responds, it’s way too difficult to return. DONT waste your money or time!!!!

15 settembre 2024
Non scritta su invito
Valutata 4 stelle su 5

Softest loc extensions

These loc extensions are some of the softest ones I've felt/used before. The item length was true to what I ordered, and my loctician said the hair was excellent quality, I would order again. For reference, I ordered the 12" and bought the 100 locs and only used 80 (I have an average to small head).

10 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

‘Curly’ hair is horribly crimped

I was expecting more glamour like curls but received hair in very tight waves which looked crimped like 80s hair.

I worried about some other review where customers did not get any hair. So I confirm I got hair and it’s average quality, close enough match to colour but the ‘curls’ are awful.

I wish I didn’t open it and tried to send it back. I tried to straighten it out a bit with a flat iron but it didn’t work.

13 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

As a hairstylist

As a hairstylist, I would give my love to Hairplusbase. The quality of their invisible hair extensions is so great! The hair was not tangled at all even after I curled and washed them! Recommended!

28 luglio 2024
Non scritta su invito

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