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Scopri cosa dicono le persone

Valutata 4 stelle su 5

Bought a greenhouse for about £670 with additions, and then read the reviews... To put it clearly, Greenhouse Stores is a ghost company. It is literally just a shop front that allows you to bu... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Please be very careful when you order anything from them. I ordered and it was to be door to door delivery. Courier calls and tells me to come collect. This was after making full payment in adva... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Website is formatted perfectly . This makes a massive difference when researching. Great choices and photos . Competitive prices Ten years warrenty Had just what we wante... Leggi di più

Valutata 5 stelle su 5

Had our greenhouse erected and installed yesterday (Swallow Mallard 8'X19'). Two wonderful chaps worked non stop from 0800hrs to 1600hrs, leaving us with a really wonderful greenhouse. Both workers we... Leggi di più

Dettagli dell'azienda

  1. Vivaio e articoli per il giardino

Scritti dall'azienda

Greenhouses in aluminium and timber from Greenhouse Stores. Browse our selection of freestanding, lean to and wooden greenhouses for sale. FREE Delivery


Informazioni di contatto

3,4

Nella media

TrustScore 3.5 su 5

197 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Solitamente risponde dopo 1 mese o più

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3,4

Tutte le recensioni

(197)

19 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Greenhouse installed for me, so easy !

My new greenhouse was installed for me yesterday after ordering it in the last week of November. The installers turned up at 9am sharp with my new greenhouse on the back of the truck. They were done within 2 hours and I'm now looking out at my little 6x6 wooden greenhouse painted grey to match my gates and garage door, so nice!

7 dicembre 2016
Non scritta su invito
Valutata 2 stelle su 5

Dreadful customer services.

Although the delivery was fast and the Halls product good, we have found Greenhouse Stores customer service to be very poor. We made a mistake when we measured the height available for the Lean-to and sent an email to them asking if we could fit the unit without the extra expensive base they supplied asking for some help and advice regarding returns. We received a blunt 1-line email from them insisting that the base was essential. After another attempt to get some advice/help we still got an very short reply insisting is was essential. We didnt really think so................we then assembled the unit to find that it certainly was not and even though they said that the door would not open without the base, it did, no problem. Going to send it back to them for a refund. We will see how they perform with this and report here again.

22 ottobre 2016
Non scritta su invito
Valutata 5 stelle su 5

Great advice, real service and a no nonsense approach, excellent !

To cut a rather long and sorry tale short I made the huge mistake of ordering a greenhouse from B+Q. After many problems and endless phone calls and store visits to my local B+Q they gave me a number for the manufacturer and fobbed me off, telling me to call 0800 098 8877.
As luck would have it, rather than give me the number for Palram, they had given me the number for Greenhouse Stores !
I couldn't have been more relieved. Here I was talking to somebody who knew everything about greenhouses and gave me sound advice and was so friendly. I ended up ordering a nice little 6x6 Vitavia green house that arrived with me in 11 days and was installed for me 4 days later (thanks Steve!).
A bit of advice DO NOT BUY A GREENHOUSE FROM B+Q or DIY.COM as they do not have a clue about greenhouses, or indeed the telephone numbers of their suppliers, PATHETIC !
Thank you Greenhouse Stores, no nonsense, great friendly service and knowledgeable staff, great work !

8 settembre 2016
Non scritta su invito
Valutata 5 stelle su 5

Delivered Fast - So Happy !

These days there are so many promises of fantastic deals, quick service and free deliveries, but do they always deliver? Greenhouse Stores have, bless them ! I called on a Friday afternoon desperately needing a small greenhouse for a birthday present for my father the following Thursday after having being let down by Argos !
The greenhouse arrived with me on Tuesday without any drama. Thank you so much chaps. Friendly, assured service with promises of a fast delivery fulfilled.

8 marzo 2016
Non scritta su invito
Valutata 5 stelle su 5

Splendid Service plus Great Advice

Bought my very first greenhouse 2 weeks ago from these guys. Not knowing a thing about greenhouses it was a little daunting to say the least. Having phoned around a number of online greenhouse retailers I spoke to Greenhouse Stores. I got great advice. Not only that, I was actually recommended not to spend as much as I was going to on account of a great deal they had where I got a free steel base worth over one hundred and twenty pounds!
My greenhouse was delivered in 15 days and installed for me 2 days later. I'd recommend this company without hesitation as they're super helpful, honest and ridiculously efficient. Five Star Service !

25 gennaio 2016
Non scritta su invito
Valutata 5 stelle su 5

Nice supprise

We bought greenhouse and one of the pack with glasses were damage. we were very upset casu it was a weekend and we had to go for shopping to get new one to finish putting all parts together. I have mention this on the review straight to the point and my issue was sorted within few hours.
They've made a point which I have never think about before (anything can happen during transport and they are not able to check it all but if you will give them a chance they will fix it). Great communication.
Sorry for overreacting :-)
Thx

21 maggio 2015
Non scritta su invito
Valutata 5 stelle su 5

Fantastic, reliable service. Beautifully made greenhouse

I'm not a very confident DIY sort of chap and it was with some trepidation that I ordered a 8x12 Vitavia aluminium greenhouse. The delivery was prompt and coordinated to suit me by the company.
I was very relieved to find that the assembly instructions and diagrams were very clear, the product was superbly engineered and finished, and it all went together very simply with no glitches.
The crucial bit was getting the base exactly square and level, a fact emphasized by the company.
I would highly recommend this company and this specific product,

24 aprile 2014
Non scritta su invito
Valutata 4 stelle su 5

GREEN HOUSE GOOD BUT !

We bought a Plastic Greenhouse from these guys and We are very please overall.
Everthing was in the box except for a couple of tiny caps for the roof apex. I sent a n mail to the manufacturer and They are sending us some.
Just one aspect that I wasnt happy with .The carrier seemed a bit dodgy although we did get the goods in the end .When He turned up only half the package was on the van and He came up with the story that the lad in the van had not put it on and he wanted to deliver it the following monday .I said no and give me Your phone and I II speak to your office .He rang and appeared to be speking to his office .He then said the lad does nt live far from you he ll drop it off on his way home .Well 6pm came 7pm came no parcel. we thought it wont come now. My husband took our dog out at 11.30pm and the parcel was there on our drive .Although We were happy we d got it We didnt like that no one had told us it was there open to the elements and theft.
Not good.

7 aprile 2014
Non scritta su invito
Valutata 5 stelle su 5

Greenhouse Superstars!

Fantastic service. The value here is unbeatable, and the service does not suffer at all for it. I was kept very up to date with my delivery, and was contacted by a very pleasant, cheery lady to arrange delivery which was sooner than I expected.
The delivery man was a star! Even at 7.30am he was so cheery and friendly and gave us some tips for putting it together to make it last! Have honestly never had such a friendly, helpful delivery person.
HIGHLY recommend this company to anyone looking to get a greenhouse!!! Cannot fault them.

26 marzo 2014
Non scritta su invito
Valutata 5 stelle su 5

No longer a greenhouse virgin, thanks to these!

As someone who has only just ventured into the world of gardening and after looking into various greenhouses, i was very glad to that i came across Green House Stores.
I'd spent hours and hours perusing the internet in search of the perfect one for me, and one that suited my budget! I am now the owner of my first greenhouse! thanks to them, and some top notch advice too! No doubt I shall be back in future to upgrade to an even fancier one from them. Highly recommend, they will be my first port of call anytime. I just need to clear some room for another now!

19 febbraio 2014
Non scritta su invito
Valutata 5 stelle su 5

Great advice and cheap!

I didn't have much of a clue about greenhouses but as a family we decided to have a go at growing our own. I called Greenhouse stores as there prices were the most competitive and found their sales staff were full of advice without trying to sell me the most expensive greenhouse. They talked me through the different types of glazing, positioning and even down to the best times to plant some of the veggies on our list. I have since taken delivery of my greenhouse and couldn't be more pleased with the whole experience from start to finish

19 febbraio 2014
Non scritta su invito
Valutata 5 stelle su 5

Excellent service and worthy of recommendation

Goods received well packaged direct from Halls Greenhouse. Great sevice and very helpful. The greenhouse was great and can't wait to get growing in it!!

7 maggio 2013
Non scritta su invito
Logo di Greenhouse Stores

Risposta di Greenhouse Stores

Thanks Paula, Glad we could help! You must send us some pictures of your plants for the blog!

Valutata 1 stelle su 5

Aggressive Behaviour from before

Sorry to keep going on about this BUT the manager said he tried to phone me back....... absolute rubbish. My phone is CISCO which is attached through my computer and monitors every call, in or out, answered or not, and I DID NOT RECEIVE A CALL BACK. This person obviously did not want to make the sale and thought I was a meek little Scotswoman who would take his aggressive behaviour lying down. No way ................we are made from 'girders' up here.
And by the way Sterling is a form of British currency................ I think you mean Stirling!!!

1 maggio 2013
Non scritta su invito
Logo di Greenhouse Stores

Risposta di Greenhouse Stores

UPDATE:

The extra delivery charge to north of Stirling only applies to our Swallow Wooden Greenhouses.

Hello again Ann, Really sorry you feel this way and would really like to make it right, Is there anything we can do? Like I said before we really pride ourselves on customer service and are saddened by your experience.

Yes your right I mean Stirling! I don't think I made too many fans by misspelling that! I don't think there is such a thing as a meek little Scotswoman is there? Your living proof of that Ann!! ;)

Really Ann, if there is anything we can do?

ORIGINAL:

Hi Ann, We are very sorry you feel that you received aggressive service from us and let me say this wasn't our intention. There is one of our suppliers that charge us an extra delivery charge for delivering north of sterling and we will do a better job on the site of reflecting this.

We pride our self on good customer service and regret that you didn't have the opportunity to see that. We did try to split the cost of delivery with you an we did try to call you back several times but there was no answer.

Customer Services
Greenhouse Stores

Valutata 5 stelle su 5

Really helpfull

I bought a greenhouse starter kit from them for my mum's birthday (which she loved) and they were incredibly helpful. Would use them again (thinking about one for myself).

28 dicembre 2012
Non scritta su invito
Logo di Greenhouse Stores

Risposta di Greenhouse Stores

Thanks James, glad we could help.

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