Had to wait a little longer than expected, with no communication as to why, until I called them. These suits come in from Italy so "if" there's a delay there then that's why you'll see a delay. Better... Leggi di più
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I’ve been using GPR for many years from when I started karting, then into cars, and now for my son and his karting. The team are always keen to help and quick to respond. I would recommend to anyone w... Leggi di più
Fantastic service from GPR! Customer service in-store was A1 - very patient and gave expert knowledge to us rookies entering the world of karting. Ordering online was easy and we had great follow up s... Leggi di più
I always get my sons go karting suits boots ect from Grand Prix Racwear Always helpful , If there is an item not it stock they always let you know when its available they will send it out straight aw... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Grand Prix Racewear is a specialist motorsport company based at Silverstone, the Home of British Motor Racing. With over 30 years of industry experience, we have long-established relationships with the world's leading manufacturers of racewear and motorsport products. As an authorised retailer of brands including OMP Racing, Sparco, Alpinestars, Arai, Bell, Sabelt, Stilo, Goodridge, Facom Tools and AiM Motorsport, we offer our customers one of the largest ranges of motorsport products in the UK, with over 25,000 products available for you to order. Our Customer Service Team comprises industry experts who are always happy to assist with whatever requirements you may have. With decades of experience in the sport, we aim to provide the ultimate service for all your racing, rallying and karting needs.
Informazioni di contatto
Silverstone Circuit, NN12 8TN, Towcester, Regno Unito
- 01327855585
- talktous@gprdirect.com
- www.gprdirect.com
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Risposta di Grand Prix Racewear

Risposta di Grand Prix Racewear
Incredible service
Everyone was extremely professional and very knowledgeable throughout my short time at Grand Prix Racewear from helping me with finding my size suit, boots and gloves, will definitely go again

Risposta di Grand Prix Racewear

Risposta di Grand Prix Racewear
Superb service from first contact…
Superb service from first contact through to delivery. Efficient slick process, good to do business with an organisation that are organised, have excellent line of communication, quick response access to database of stock. Payment system was easy, overnight delivery outstanding, fully informed throughout. Overall a great organisation to deal with, obviously value customers that is sometimes not always apparent in some lines of business.

Risposta di Grand Prix Racewear
I've ordered a number of bits of…
I've ordered a number of bits of karting gear from these guys. Good choice, well priced, and fast delivery. Thank you

Risposta di Grand Prix Racewear

Risposta di Grand Prix Racewear
Phoned up to find out which helmet…
Phoned up to find out which helmet would suit me and staff were very helpful

Risposta di Grand Prix Racewear
Good price/flexible on return story wrong size
Good price, good service and very helpful and very flexible with returns. I had picked wrong helmet size and they arranged free collection and delivery of replacement next size up helmet. Great!

Risposta di Grand Prix Racewear
Fantastic to deal with
Really helpful, I had a query and it was dealt with immediately! Would highly recommend

Risposta di Grand Prix Racewear
It took a while for the product to…
It took a while for the product to arrive but I realise from your communications that it was beyond your control, the persons I sent it to (it was for their newborn) are very pleased and would have chosen the same item. however you got my name wrong on the billing address but it was all ok in the end

Risposta di Grand Prix Racewear
Excellent service
Excellent service, extremely helpful and polite staff at the store, simple exchange of wrongly ordered items for the items required, thank you 👍

Risposta di Grand Prix Racewear
Quick service and quick email message…
Quick service and quick email message response!! Thanks.
Very efficient company and excellent product
Karting helmet was delivered on time, well packaged and exactly as described. My grandson was very happy lad on Christmas morning!
Poor Customer Service
The website was incorrect regarding the lead time of the product when I ordered, stating 5-10 days delivery. It was only when I chased them close to Christmas was I informed the item was completely out of stock and on back order with the supplier.
I can almost forgive the incorrect website information, but this could have been easily resolved by informing me of the problem, instead I had to contact them to find this out, and because of the delay I was unable to source a replacement gift.

Risposta di Grand Prix Racewear
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