Had to wait a little longer than expected, with no communication as to why, until I called them. These suits come in from Italy so "if" there's a delay there then that's why you'll see a delay. Better... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I’ve been using GPR for many years from when I started karting, then into cars, and now for my son and his karting. The team are always keen to help and quick to respond. I would recommend to anyone w... Leggi di più
Fantastic service from GPR! Customer service in-store was A1 - very patient and gave expert knowledge to us rookies entering the world of karting. Ordering online was easy and we had great follow up s... Leggi di più
I always get my sons go karting suits boots ect from Grand Prix Racwear Always helpful , If there is an item not it stock they always let you know when its available they will send it out straight aw... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Grand Prix Racewear is a specialist motorsport company based at Silverstone, the Home of British Motor Racing. With over 30 years of industry experience, we have long-established relationships with the world's leading manufacturers of racewear and motorsport products. As an authorised retailer of brands including OMP Racing, Sparco, Alpinestars, Arai, Bell, Sabelt, Stilo, Goodridge, Facom Tools and AiM Motorsport, we offer our customers one of the largest ranges of motorsport products in the UK, with over 25,000 products available for you to order. Our Customer Service Team comprises industry experts who are always happy to assist with whatever requirements you may have. With decades of experience in the sport, we aim to provide the ultimate service for all your racing, rallying and karting needs.
Informazioni di contatto
Silverstone Circuit, NN12 8TN, Towcester, Regno Unito
- 01327855585
- talktous@gprdirect.com
- www.gprdirect.com
4,8
Eccellente
751 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
What i ordered was for my grandsons…
What i ordered was for my grandsons birthday so I ordered it few weeks before but 2 items came 1 week after and the third item still has not come very disappointed as spent alot of money on these items
12 novembre 2025
Risposta di Grand Prix Racewear
Hello Anne thank you for your review and I am sorry if our service was lacking on this occasion. I can see we contacted you by email to let you know of the delay with one of the items on your order and apologise if our supplier delivered this item later than expected. Please rest assured we value your custom and appreciate your feedback to help us improve our service.
Grateful product sorry guys just mistak
13 novembre 2025
Non scritta su invito
Risposta di Grand Prix Racewear
Thank you Jaroslav and thank you for your purchase.
Purchased a junior Sparco Protection…
Purchased a junior Sparco Protection Bundle for my grandson and it was delivered in the specified window. Unfortunately the Rib Protection Jacket was to small for him but the Round Collar Kart ring fitted perfectly. After one email it was arranged to keep the Collar and only return the Jacket. The exchange to the next size was arranged and the small Jacket was returned and the replacement arrived again in the specified window and this was completed in four days. The arrangements and service was first class and I would not hesitate to use Grand Prix Racewear again. I do not normally write reviews but the service received was excellent. My grandson is also very happy with the Sparco equipment supplied
28 ottobre 2025
Good advice speedy service all good
31 ottobre 2025
Place on the Podium
A clerical error, meant that I received the right item but, in the wrong colours.
A quick phone call was all that was required to get the resolution wheels turning and at qualifying lap pace.
None of this, wait for the old item to be returned before, the correct item can be ordered, a collection was arranged for the next day.
Great customer service isn't always getting it right, it's what you do when things go wrong, that's how you judge great customer service.
A podium finish for Grand Prix Racewear.
3 novembre 2025
Great bag at a great price....seems…
Great bag at a great price....seems really well made and spacious
31 ottobre 2025
out of stock
The item I ordered, was out of stock and no future date for new stock, I was phoned the next morning to see if I wanted a refund but I decided just to wait.
Several weeks went by and then the notification by email came, the next day it arrived on 24 hour service and I was really pleased. I can't fault them for their honest and fair customer service.
28 ottobre 2025
On the ball service
They had what I wanted and it was delivered the next day. The only issue I would have is it was very expensive but probably not due to Grand Prix Race ware
28 ottobre 2025
Fast delivery and perfectly fit item .
27 ottobre 2025
Exactly as described at a good price
Exactly as described at a good price, delivered quickly! Did exactly what they said they would! Would definitely use again!
25 ottobre 2025
Item out of stock after purchase despite not saying this on website
A bit concerned I just ordered a karting back brace for my child from here with express delivery included only to find out after purchase by email that this item is currently out of stock and instead of offering a refund they will send me the item when they have it which they estimate to be around 20/11 which is 3 weeks away. Not a good start as this is my first purchase from this company. I think they should say on their website if the item is out if stock and not wait to tell people after purchasing.
30 ottobre 2025
Non scritta su invito
Very helpful, good service
Very helpful over email, very helpful over phone - overall good experience
25 ottobre 2025
Great service!
22 ottobre 2025
Amazing service and delivery
Amazing service, got a next working day delivery. Everything packed well, tracking process has been clear.
21 ottobre 2025
Excellent service and fast delivery.
21 ottobre 2025
Ordered
Ordered -
Out of Stock -
Sent 2 Emails to Cancel -
Both ignored
Finally Arrived Yesterday
17 ottobre 2025
Risposta di Grand Prix Racewear
Hello James I am sorry to hear of your experience. One of our team have reached out to you directly to resolve the problem.
Excellent service on a back order item…
Excellent service on a back order item i Had completely forgotten about !
9 ottobre 2025
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