GO Outdoors - Tunbridge Wells (Express) Recensioni 

82
TrustScore 5 su 5

4,8

Monson Road 39, TN1 Royal Tunbridge Wells, England, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Really impressive customer service from Christina in the Tunbridge Wells GO Outdoors store. I showed her three different shoe types from their broad selection and she immediately went and got me each... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I needed a new storm jacket for the upcoming autumn and winter so found exactly what i needed, Christina the manager was very helpful and showed me various jackets that would suit my needs and price r... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Go Outdoors Tunbridge Wells is staffed by very knowledgeable and friendly people. My experience was guided by Josh who assisted me in looking for the boot most suited to my upcoming trip. Could not ha... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Wonderful experience in the go outdoors shop as I had little knowledge of camping. Christina, the sales assistant was fantastic guiding me through all the things that I would need. Well done, Christ... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. Negozio di abbigliamento activewear
  3. Negozio di biciclette
  4. Club di arrampicata
  5. Servizio di equitazione
  6. Negozio di articoli per la corsa

Informazioni su GO Outdoors - Tunbridge Wells (Express)

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • Monson Road 39, TN1, Royal Tunbridge Wells, England, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

82 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(82)

35.808 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very Knowledgeable re Duke of Edinburgh equiipment

Went in to get everything my grandson needed for his upcoming Duke of Edinburgh trip. The staff were so helpful and knowledgeable about DoE and the best equipment and clothing to buy at a reasonable price.
Will return for anything else we need.

21 maggio 2026
Non scritta su invito
Logo di GO Outdoors - Tunbridge Wells (Express)

Risposta di GO Outdoors - Tunbridge Wells (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great Service

Very efficient and friendly service.

12 maggio 2026
Logo di GO Outdoors - Tunbridge Wells (Express)

Risposta di GO Outdoors - Tunbridge Wells (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

This is a good shop selling a wide…

This is a good shop selling a wide range of high quality products at competitive prices.
I got the particular brand and type of men’s walking boots I was looking for.
Chloe who served me was polite, helpful and very efficient.

15 maggio 2026
Non scritta su invito
Logo di GO Outdoors - Tunbridge Wells (Express)

Risposta di GO Outdoors - Tunbridge Wells (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Knowledgeable/Helpful Staff

Rupert was extremely helpful and patient.
Great to go into a shop where the sales staff are so knowledgeable and can advise you on different hiking shoes/trainers, hiking socks and insoles.

14 maggio 2026
Non scritta su invito
Logo di GO Outdoors - Tunbridge Wells (Express)

Risposta di GO Outdoors - Tunbridge Wells (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent Service

According to my receipt I was served by Assistant 006, a chap. He was very helpful and patiently listened to my podiatry problems. He found a really comfortable walking shoe for me, with a lot of room in the toe box, and made sure it fitted well. I am breaking them in around home at the moment but I am optimistic they will allow me to go on rambles without experiencing foot pain for the next week or so.
Big thank you to number 6

13 maggio 2026
Non scritta su invito
Logo di GO Outdoors - Tunbridge Wells (Express)

Risposta di GO Outdoors - Tunbridge Wells (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5
Logo di GO Outdoors - Tunbridge Wells (Express)

Risposta di GO Outdoors - Tunbridge Wells (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Emma at tunbridge wells is amazing…

Emma at tunbridge wells is amazing she’s one of those rare people you meet that treats you like family even though it’s your first time meeting her. Great smile, great energy. You couldn’t have anyone better representing the company. She is great!

13 maggio 2026
Non scritta su invito
Logo di GO Outdoors - Tunbridge Wells (Express)

Risposta di GO Outdoors - Tunbridge Wells (Express)

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent and friendly service from…

Excellent and friendly service from Rupert in Tunbridge Wells.

11 maggio 2026
Non scritta su invito
Logo di GO Outdoors - Tunbridge Wells (Express)

Risposta di GO Outdoors - Tunbridge Wells (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Whilst visiting my daughter in…

Whilst visiting my daughter in Tonbridge, I took her along to the Tunbridge Wells Outdoor shop as my granddaughter is doing a D of E course and needed some equipment including walking boots. My daughter was served by a lovely young man by the name of Caleb. After he had sorted out the boots for my granddaughter, Caleb assisted myself in choosing a pair of boots. He was so informative on the selection available and was also extremely patient in my indecisiveness on choosing the right pair. I don’t normally leave reviews unless I have received exceptional service in which in this visit, for a young man of Caleb’s age, it is unusual to receive such service and so I just had to commend him for his patience, advice and his personality. Well done Caleb and thank you.

18 aprile 2026
Non scritta su invito
Logo di GO Outdoors - Tunbridge Wells (Express)

Risposta di GO Outdoors - Tunbridge Wells (Express)

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Bowled over by the level of customer…

Bowled over by the level of customer service in store today (2.5.26) ibrahim and a lovely lady who’s name I didn’t note but between them they made me and my 14 year old son feel so comfortable they were like personal shoppers. We had no knowledge as we entered the store -James is embarking on D of E bronze and the support and advice was amazing. We got everything on our list but not because there was a hard sell but because Ibrahim and his colleague were focused on making sure James had what he needed. Teenagers don’t normally enjoy shopping but as we left the store James was enthusing as to how much fun we had had and how excited he was about the kit we had purchased. I don’t feel I see the good old fashioned customer service demonstrated in retail stores anymore but my word it’s certainly delivered and delivered enthusiastically and passionately at Go Outdoors Tunbridge Wells. What a great experience- highly recommend!

2 maggio 2026
Non scritta su invito
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Risposta di GO Outdoors - Tunbridge Wells (Express)

Hi,

We're really pleased to see that you gave us 5 stars here. Feedback on how to improve is important but it's also nice to see full marks.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent purchasing experience

Excellent purchasing experience . Chloe was very helpful and extremely knowledgeable in providing information about the walking shoes to purchase. This is not my first time in Go Outdoors in Tunbridge Wells and I will certainly be returning.

2 maggio 2026
Non scritta su invito
Logo di GO Outdoors - Tunbridge Wells (Express)

Risposta di GO Outdoors - Tunbridge Wells (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Chloe gave expert advice on walking…

Chloe gave expert advice on walking boots. Thank you!

2 maggio 2026
Non scritta su invito
Logo di GO Outdoors - Tunbridge Wells (Express)

Risposta di GO Outdoors - Tunbridge Wells (Express)

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Rupert was extremely helpful and…

Rupert was extremely helpful and patient in helping me find just the right pair of walking shoes.

27 aprile 2026
Non scritta su invito
Logo di GO Outdoors - Tunbridge Wells (Express)

Risposta di GO Outdoors - Tunbridge Wells (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

We found everything we wanted and more

We found everything we wanted and more. Very helpful staff, especially Chloe.

19 aprile 2026
Non scritta su invito
Logo di GO Outdoors - Tunbridge Wells (Express)

Risposta di GO Outdoors - Tunbridge Wells (Express)

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I found it easy to purchase the item I…

I found it easy to purchase the item I required and get it delivered to my local store.
All hassle free
Your customer service people are great also from some help they gave me on a previous purchase.

1 aprile 2026
Logo di GO Outdoors - Tunbridge Wells (Express)

Risposta di GO Outdoors - Tunbridge Wells (Express)

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Really positive visit to Go Outdoors…

Really positive visit to Go Outdoors today. Served by Caleb and he was super helpful and knowledgeable as I tried out different walking shoes/ boots. Thanks for being amazingly patient too as I was being so indecisive!

4 aprile 2026
Non scritta su invito
Logo di GO Outdoors - Tunbridge Wells (Express)

Risposta di GO Outdoors - Tunbridge Wells (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Caleb and the rest of the team were…

Caleb and the rest of the team were very helpful - and they had the shoe sizes we needed in loads of styles so well worth the trip to the shop

4 aprile 2026
Non scritta su invito
Logo di GO Outdoors - Tunbridge Wells (Express)

Risposta di GO Outdoors - Tunbridge Wells (Express)

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Good ordering process

Good ordering process, quick delivery for local click and collect.
Excellent value for neoprene wellingtons. Perfect fit for size 10. My son loved them for his fishing rrips.

18 marzo 2026
Logo di GO Outdoors - Tunbridge Wells (Express)

Risposta di GO Outdoors - Tunbridge Wells (Express)

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Rupert was the sales associate that…

Rupert was the sales associate that assisted us today and he was phenomenal. Really attentive and helpful in getting us to find the perfect outerwear for our upcoming trip. The staff was very friendly and welcoming and happy to recommend this go outdoors location.

30 marzo 2026
Non scritta su invito
Logo di GO Outdoors - Tunbridge Wells (Express)

Risposta di GO Outdoors - Tunbridge Wells (Express)

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Very helpful staff

Very helpful staff, Christina was particularly knowledgable and gave some very good advice while fitting a backpack and walking boots

14 marzo 2026
Non scritta su invito
Logo di GO Outdoors - Tunbridge Wells (Express)

Risposta di GO Outdoors - Tunbridge Wells (Express)

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

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