GO Outdoors - Torquay Recensioni 

772
TrustScore 5 su 5

4,9

Riviera Way Unit 2, Riviera Way, TQ2 7AP Torquay, England, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I Went in to the shop to get outdoor equipment and was welcomed by Tyler he helped get me the correct sizes and shown us to the best products in their range and described the product well. Very welcom... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Good in store experience. The assistant Holly was particuarly helpful and friendly. Unfortunately my membership has not been activated properly when I have previously joined online, otherwise this wou... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We are new to Motorhoming and needed to buy many things for our Awning tent. The staff were so helpful with advice. They even carried most of our stuff to the tills so we could carry on browsing the s... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Visited Go Outdoors Torquay yesterday to buy some camping chairs and a cooler box and the staff were really outstanding. Help was offered without having to find someone; staff were constantly visible... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. Negozio di abbigliamento activewear
  3. Negozio di biciclette
  4. Club di arrampicata
  5. Servizio di equitazione
  6. Negozio di articoli per la corsa

Informazioni su GO Outdoors - Torquay

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • Riviera Way Unit 2, Riviera Way, TQ2 7AP, Torquay, England, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

772 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(772)

35.625 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Go Outdoors experience

Friendly, knowledgeable staff. The member of staff who sold us a pair of hiking boots, owns five pair of his own.
Always on hand to help with products, or just to chat about hiking and camping exploits.
Competitively priced and very well stocked, too.

30 aprile 2026
Non scritta su invito
Logo di GO Outdoors - Torquay

Risposta di GO Outdoors - Torquay

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Very friendly and professional

Very friendly and professional, a Man called Matt even carried the tent to the car for us, he went above and beyond, excellent customer service

17 aprile 2026
Logo di GO Outdoors - Torquay

Risposta di GO Outdoors - Torquay

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Rick who helped me choose the right…

Rick who helped me choose the right boots for my requirements was very helpful and knowledgeable, and the prices were very reasonable. All round good experience.

29 aprile 2026
Non scritta su invito
Logo di GO Outdoors - Torquay

Risposta di GO Outdoors - Torquay

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Just visited Go outdoors

Just visited Go outdoors. The service was great. Thank you to Lewis who made the experience very straightforward and was very pleasant and helpful

29 aprile 2026
Non scritta su invito
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Risposta di GO Outdoors - Torquay

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Very helpful staff

Very helpful staff. Helped me to carry stuff as it was too much for me. Even helped to carry it to my car. Thank you.
Kudos to Tyler.

20 aprile 2026
Non scritta su invito
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Risposta di GO Outdoors - Torquay

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Preparation for a trip

I visited the store with my son to purchase some items for an upcoming trip. Given my limited knowledge on this, I was so grateful to the staff members who listened to what we were needing and providing advice on what would be best.

25 aprile 2026
Non scritta su invito
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Risposta di GO Outdoors - Torquay

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great at helping with D of E kit .

Went to Go out doors Torquay to get my son's things for D of E, had no clue what I was looking for and was helped by a lovely staff member called David. He was super helpful and explained what the difference between different items where and offered great advise and opinions. Made what I thought was going to be a stressful shopping trip , non stressful and easy as possible . Will definitely go again .

24 aprile 2026
Non scritta su invito
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Risposta di GO Outdoors - Torquay

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Leon is the man!!

We arrive at the store intent on purchasing a Cadac Safari Chef 30 and further to the intervention of Leon and his expert knowledge and expertise, left with a Cadac 2 Cook 3 double ring BBQ. Great product, great advice. Thanks Leon.

17 aprile 2026
Non scritta su invito
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Risposta di GO Outdoors - Torquay

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent service at checkout and Rick…

Excellent service at checkout and Rick was helpful and knowledgeable about the footwear.

16 aprile 2026
Non scritta su invito
Logo di GO Outdoors - Torquay

Risposta di GO Outdoors - Torquay

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 4 stelle su 5
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Risposta di GO Outdoors - Torquay

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Fantastic customer service at Go Outdoors Torquay.

I was welcomed by Lewis who directed me to the goods I wanted.
Roy was very helpful in finding a rucksack to suit me.
I was made to feel that my custom was important.
Overall a great customer experience from friendly and helpful staff who are clearly happy to work for Go Outdoors.

16 aprile 2026
Non scritta su invito
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Risposta di GO Outdoors - Torquay

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Shoe picking assistant

I went in to get some walking boots and I was viewing the many shoes that they had. Leon the employee that was up at the shoe at the time was good help and knew what he had in stock and what he didn't. Very good service would go again for my outdoor equipment.

15 aprile 2026
Non scritta su invito
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Risposta di GO Outdoors - Torquay

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent service by Leon

Excellent service by Leon, a credit to the store👍

1 febbraio 2026
Non scritta su invito
Logo di GO Outdoors - Torquay

Risposta di GO Outdoors - Torquay

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Went in to purchase new walking boots…

Went in to purchase new walking boots for my son, received excellent support from David. His knowledge of the boots was great and also recommended some new socks.
My son is really pleased with the boots he purchased and service received. Great customer service on the till as well. Chatting about the boots, Ten Tors and practice walks!

19 gennaio 2026
Non scritta su invito
Logo di GO Outdoors - Torquay

Risposta di GO Outdoors - Torquay

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great service

We appreciated the time and advice given by the young man in the men’s shoe department, which really helped us make a decision. And Lewis on the till was equally amenable and friendly. Well done, Team Torquay!

12 aprile 2026
Non scritta su invito
Logo di GO Outdoors - Torquay

Risposta di GO Outdoors - Torquay

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Exceptional Customer Service

Excellent customer service with extensive help in choosing the appropriate kit. Very knowledgable staff who are keen to help. Massive range of several manufacturers to choose from.

11 aprile 2026
Non scritta su invito
Logo di GO Outdoors - Torquay

Risposta di GO Outdoors - Torquay

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Fabulous

Fabulous! I called to reserve an item over the phone and the staff kindly put it behind the till for me. On arrival we were greeted on the door and assisted by a very kind gentleman called Lewis. Totally painless and impressive service, thank you!!

11 aprile 2026
Non scritta su invito
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Risposta di GO Outdoors - Torquay

Hello,

Thank you for clicking on 5 stars, your feedback genuinely matters to us.

I hope your next shopping trip is just as good.

All the best,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Exceptional customer service

Leon’s customer service was second to none! My partner went in the store the day prior and he was very knowledgable about the product he wanted to buy and extremely helpful throughout the whole process. We will definitely buy from go outdoors Torquay again! Thanks Leon !!

10 aprile 2026
Non scritta su invito
Logo di GO Outdoors - Torquay

Risposta di GO Outdoors - Torquay

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent and knowledgeable service…

Excellent and knowledgeable service buying walking boots and shoes. Membership also saved me a lot of money (but they don’t force it on you unlike some places). Very glad I found this store so nearby!

10 aprile 2026
Non scritta su invito
Logo di GO Outdoors - Torquay

Risposta di GO Outdoors - Torquay

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Second visit, usual top class experience!

Our second visit since being in the area. As per our initial visit the staff were very friendly and helpful. In this particular instance Laura deserves a special mention, she’s a credit to the Company!
We’ll definitely be back!

7 aprile 2026
Non scritta su invito
Logo di GO Outdoors - Torquay

Risposta di GO Outdoors - Torquay

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

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