I had an absolutely fantastic experience at this store today, thanks to Kelly, who went above and beyond to help me find a specific jacket I was looking for. I had travelled from Woolwich... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
We find that there are less tents setup than in the previous building. It would be nice to have more camping furniture setup to get more of a visual. New shop is nicely laid out, usually well-stoc... Leggi di più
L'azienda ha risposto
I needed a rucksack for 14 y old son & Ethan was brilliant. Really helpful, patient & knowledgeable. He didn’t try to convince us to buy something we didn’t need & instead helped us to make sure we fo... Leggi di più
L'azienda ha risposto
Superb customer service. Came into the store on 3 occasions over the past few weeks in preparation for 7 day hike in Africa. Explained I’m fairly new to hiking and have a specific kit list, at no p... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di articoli per il campeggio
- anche in
- Club di arrampicata
- Negozio di abbigliamento activewear
- Negozio di articoli per la corsa
- Negozio di biciclette
- Servizio di equitazione
Informazioni su GO Outdoors - Thurrock
Scritti dall'azienda
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Scritti dall'azienda
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informazioni di contatto
Unit 2, Lakeside Retail Park, RM20 3HH, Thurrock, Regno Unito
- 01375 800413
4,6
Eccellente
2K recensioni
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Le persone hanno visualizzato anche
GREAT SHOP
Go outdoors in Thurrock is a great shop. Love shopping there especially as a member you get some great deals. Kelly who was one of the assistants who helped me with my dog Lottie, who I was buying a new rain jacket for as I had ordered to collect was great at helping me try it on her. She was very patient and helpful .
23 ottobre 2025
Non scritta su invito
Risposta di GO Outdoors - Thurrock
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Great members of staff helped me go…
Great members of staff helped me go through a number of options before I purchased .
22 ottobre 2025
Risposta di GO Outdoors - Thurrock
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Happy Shopper
Great selection of items to choose from. And very good quality too. Good prices too especially as I have a members card.
12 ottobre 2025
Risposta di GO Outdoors - Thurrock
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Great goods, helpful people
I quickly found what I wanted, and it was just the same as the photos online. The lady at the till was really helpful, and even though I gave her all sorts of problems to solve, she was always cheerful and polite.
11 ottobre 2025
Risposta di GO Outdoors - Thurrock
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Risposta di GO Outdoors - Thurrock
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Very helpful lady staff member at till
30 settembre 2025
Risposta di GO Outdoors - Thurrock
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Received email to tell me items were…
Received email to tell me items were ready to collect. Drove all the way to the store and items couldn’t be found. Had to pick them off the shelf myself and 1 item wasn’t in stock. Very poor click and collect service.
6 ottobre 2025
Non scritta su invito
Risposta di GO Outdoors - Thurrock
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Will I rejoined gooutdoors for the…last time
Will I rejoined gooutdoors for the fishing tackle but I must say what a load of rubbish I've seen more at a car boot fair poorly disabled not really tidy and a waste for £5 membership and the staff no where to be seen
19 settembre 2025
Non scritta su invito
Risposta di GO Outdoors - Thurrock
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Saved money by joining £5 membership
Saved money by joining £5 membership. Quality items inside the shop staff friendly at lakeside store .
17 settembre 2025
Non scritta su invito
Risposta di GO Outdoors - Thurrock
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Kelly was an absolute superstar helping…
Kelly was an absolute superstar helping me source all of the right things for the best prices. Thank you!
16 settembre 2025
Non scritta su invito
Risposta di GO Outdoors - Thurrock
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
I bought a coat for winter days…
I bought a coat for winter days standing on a football pitch. They had a good range and I got one 50% less than the in store price with my Go Outdoors card. A bargain, and one that will keep me very warm.
14 settembre 2025
Risposta di GO Outdoors - Thurrock
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Kelly is amazing!
Kelly was absolutely amazing the entire day. I visited here till many times for different items and application of my discount.
She had immense patience and didn’t waste any time.
10/10 experience!
13 settembre 2025
Non scritta su invito
Risposta di GO Outdoors - Thurrock
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Risposta di GO Outdoors - Thurrock
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great place to shop.
Great place to shop, I went to buy a few bits for fishing and ended up with a new seat box which is ideal plus a margin pole which was very good value for the money plus a few other items. Very impressed
1 settembre 2025
Risposta di GO Outdoors - Thurrock
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
I need some last minute camping…
I need some last minute camping supplies. Charlton helped me find the supplies i need and helped me find and reserve a popular chair at another store. Great experience.
20 agosto 2025
Non scritta su invito
Risposta di GO Outdoors - Thurrock
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Excellent service
Excellent service, knew what i wanted. The staff on the till apologised for the wait to pay
1 agosto 2025
Risposta di GO Outdoors - Thurrock
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Risposta di GO Outdoors - Thurrock
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
The product I wanted was available and…
The product I wanted was available and the staff were able to point me to what I needed and give advice
16 luglio 2025
Risposta di GO Outdoors - Thurrock
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Staff were very helpful.
Staff were very helpful.
Surprised to find the exact item I was after was on the shelf!
21 luglio 2025
Risposta di GO Outdoors - Thurrock
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Become a member for cheaper prices
Was going to become a member while walking around the store, but a member of staff told me I could join at the till with my purchases, I find it a strange marketing concept that you pay £5.00 to get cheaper prices, but I’m sure it works for the company
19 luglio 2025
Non scritta su invito
Risposta di GO Outdoors - Thurrock
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
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