GO Outdoors - Pudsey Recensioni 

2515
TrustScore 4.5 su 5

4,7

New Street, Bradford Road, LS28 5AG Pudsey, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Went into GO Outdoors Pudsey this afternoon looking for some new walking/hiking boots and Tony was really helpful. He was friendly, chatty and clearly knew his stuff, giving me some great advice on... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

I still haven't had my order or confirmation of delivery Every other order from Go Outdoors has been delivered and perfect This time nothing

Valutata 5 stelle su 5

Go outdoors as always been my go to place for camping equipment. Good quality merchandise and a wide range to choose from, The staff are really friendly and always there to help when you need it. 10/1... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Popped into Go Outdoors on Thursday night with a friend to get her some new walking boots. We were struggling to find a pair that fit but got some absolutely fantastic help from Kev who was so knowled... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. Negozio di abbigliamento activewear
  3. Negozio di biciclette
  4. Club di arrampicata
  5. Servizio di equitazione
  6. Negozio di articoli per la corsa

Informazioni su GO Outdoors - Pudsey

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • New Street, Bradford Road, LS28 5AG, Pudsey, Regno Unito

  • 01134 684101

4,7

Eccellente

TrustScore 4.5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(2515)

35.808 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Went to look for some walking boots…

Went to look for some walking boots with some very specific requirements and could not have got a better customer service from Kevin, really knowledgeable on the products and my requirements he couldn't have been more helpful. Thank you

10 maggio 2026
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Risposta di GO Outdoors - Pudsey

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

oscar was very fast and professional on…

oscar was very fast and professional on tills

10 maggio 2026
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Risposta di GO Outdoors - Pudsey

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Superb service and staff…

The customer service from Kevin has been superb ringing back when said he would and going above and beyond to accomodate us. Jason and Jono again really helpful discussing options with us and being super helpful. Superb service, price matching and easy experience for our family at the store. Cheers guys.

9 maggio 2026
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Risposta di GO Outdoors - Pudsey

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Thank you to Spencer for helping me…

Thank you to Spencer for helping me choose the best product very helpful always have a great experience at the pudsey store

9 maggio 2026
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Risposta di GO Outdoors - Pudsey

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great experience but you’ll need a card

Needed stuff for the kids DoE expedition and the other doing a walking holiday and needing advice on boots.
Stuart was a mine of information and a thoroughly nice chap to boot (sorry. 😁).
Helpful with sizing, features and socks. Went away with happy babies!
Happy dad too as they did price matching at the till!!
Excellent experience (but make sure you have a card).

3 maggio 2026
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Risposta di GO Outdoors - Pudsey

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Jono - top bloke

Jono was very helpful and friendly, as was staff on the till. Can’t fault it

5 maggio 2026
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Risposta di GO Outdoors - Pudsey

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Absolutely Amazing

Absolutely amazing customer service from the staff, I popped in yesterday for some walking shoes and the staff advised me on what would be most suitable for me. Store layout is really easy to navigate too - would definitely recommend!

4 maggio 2026
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Risposta di GO Outdoors - Pudsey

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

We were served today by Kevin

We were served today by Kevin - he was fantastic! A great sales person, very knowledgeable, offering alternatives based on our requirements and budget. Nothing was too much trouble, he secured us a pair of boots at an alternative store. A credit to Go Outdoors! Thank you

4 maggio 2026
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Risposta di GO Outdoors - Pudsey

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Big Choice & Helpful staff

Great service from the clothing staff!
Called in to do some window shopping while the weather was bad. I left with multiple items. Nothing but smiles from the staff and I left with items I didn’t even come for! Big thanks to Katie, Jamie and Anya :)

3 maggio 2026
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Risposta di GO Outdoors - Pudsey

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Very polite

Very polite, friendly, and knowledgeable staff. Especially Paul in the fishing section. A very friendly and knowledgeable man. He always has time to make customers feel welcome.

20 aprile 2026
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Risposta di GO Outdoors - Pudsey

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great service and advice buying trail shoes

I needed to buy some new trail shoes for a trip I am making soon. I really needed advice on the best ones for my feet as I’ve recently been suffering from plantar fasciitis. The advice I got was brilliant and the service great. I’ve ended up with a pair of shoes that I think will really fit the bill perfectly. Stuart was fantastic!

26 aprile 2026
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Risposta di GO Outdoors - Pudsey

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great range of products

We were able to get a wide range of camping equipment all in one place. Beyond excellent customer service at the footwear department, thank you.

26 aprile 2026
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Risposta di GO Outdoors - Pudsey

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Superb customer service, very happy

Kevin was brilliant at showing me the range of shoes suitable for my needs before going on a trip. He was kind, knowledgeable and we had a great chat. I appreciated the service the staff provided, they were wonderful :) Will be visiting again!

22 aprile 2026
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Risposta di GO Outdoors - Pudsey

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Valutata 1 stelle su 5

Difference in prices in store to online

Went into the shop after deciding online what I wanted. Had discount code for BLC but wouldn’t put it on certain items in the shop as it did online. So was going to be charged a lot more money. I showed them this in store. This should be the same price and discount in both store and online. The staff were not even willing to help match the online price. Was very unhelpful and stated that’s the price. It was such a shame as the guys who went through explaining about the tents were very helpful, knowledgeable and lovely. So I decided to get the items online. 10 days after purchasing and I’m still waiting for my items to be delivered as wouldn’t allow me to click and collect. Terrible service so far.

18 aprile 2026
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Risposta di GO Outdoors - Pudsey

Thank you for leaving a review on your experience.

Our prices should be consistent for in store and online purchases and I am sorry that this was not the case on your visit to one of our stores.

So that we can investigate this further, please could you contact us using the link below and provide details of the items wanted and the store that you attended. Please could you also provide your order number so that we can look into this for you too.

https://www.gooutdoors.co.uk/pages/contact

We look forward to hearing from you.

Kind regards,
Go Outdoors Customer Care Team

Valutata 4 stelle su 5

Fruitless journey but always friendly staff

Really enjoyed our trip to gooutdoors pudsey but unfortunately they didnt have what we wanted despite checking online and it showing in store.

13 aprile 2026
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Risposta di GO Outdoors - Pudsey

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

i had an amazing experience today…

i had an amazing experience today provided by jamie on clothing and holly at the tills with their enthusiastic work ethic

17 aprile 2026
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Risposta di GO Outdoors - Pudsey

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great service from Amy

Great service from Amy! Super helpful and friendly! X

15 aprile 2026
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Logo di GO Outdoors - Pudsey

Risposta di GO Outdoors - Pudsey

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valutata 1 stelle su 5

I ordered I fishing reel for my sons birthday and it arrived broken, now too late for his birthday…

I ordered I fishing reel for my sons birthday. When I picked it up and opened the packaging I found the box the box was in bits. When I got to the reel that was also broken. The bait runner switch on the back was snapped off but not in the box so this had obviously been sent broken and not happened in transit. This now means I have to wait for a refund and order the reel again wen I got home. This is a absolute disappointment as my son is now missing his birthday present. I don't feel enough was done to make this situation right. Very un happy this time.

6 aprile 2026
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Risposta di GO Outdoors - Pudsey

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Tom seemed like a nice guy

13 aprile 2026
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Logo di GO Outdoors - Pudsey

Risposta di GO Outdoors - Pudsey

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Legendary staff on footwear

Huuuge thanks to Stuart on footwear who helped me find a new pair of walking boots, he’s given us loads of useful tips on what to look for when buying boots, had some excellent suggestions to try on and honest pros and cons of the wide range of boots available. His product knowledge is top tier, he was really easy to chat to, and made me and my family’s shopping experience way more enjoyable.
Thank you Stuart for your help!🥾

12 aprile 2026
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Logo di GO Outdoors - Pudsey

Risposta di GO Outdoors - Pudsey

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

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