GO Outdoors - Peterborough Recensioni 

2770
TrustScore 5 su 5

4,9

Saville Road, Westwood, PE3 7PR Peterborough, GB


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Valutata 5 stelle su 5

We went into the Peterborough branch to purchase our first tent. We’re complete beginners and added to that I’m a full time wheelchair user which comes with its own complications. We asked to speak wi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Went in looking for a technical hiking boot for Kilimanjaro. Jackie was very helpful in identifying the perfect boot, even though my sizing was tricky due to normally needing a half size. She was pati... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very pleasant young man on the tills, was very helpful with answering my enquiries. Shop set out nice. Staff helpful, bought a couple of items but the tent we wanted remained out of stock unfortunatel... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Most of your staff were extremely helpful but this was let down by the person that checked us out. She charged us for a new bottle of gas (£30 pound extra) and when we raised the issue there were no a... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. Negozio di abbigliamento activewear
  3. Negozio di biciclette
  4. Club di arrampicata
  5. Servizio di equitazione
  6. Negozio di articoli per la corsa

Informazioni su GO Outdoors - Peterborough

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • Saville Road, Westwood, PE3 7PR, Peterborough, Regno Unito

  • 01733 797038

4,9

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(2770)

35.496 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Yesterday in Peterborough Go outdoors…

Yesterday in Peterborough Go outdoors wife wanted a pair of waterproof trainers there was a lady working her name Corrine we asked a few questions and the answers came flooding back she fetch 3 pairs wife tried them on and kept a pair moving around the shop found something else had to ask more questions same lady but this time she wasn’t sure so on the radio asking for us next thing a lad and manager was with us again nothing to much trouble all smiling and chatting. Our time in the shop was made welcoming and very pleasant with the 3 staff especially Corrine definitely a 20 out of 10 thanks guys for all your help

7 marzo 2026
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Risposta di GO Outdoors - Peterborough

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Bike dept

We took a faulty 5 year old bike that was originally bought from GoOutdoors to Peterborough store as there was a problem with the motor. Hastan (bike technician) was extremely helpful & as promised called us within a couple of hours with his opinion! Unfortunately the bike was beyond repair…

3 marzo 2026
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Risposta di GO Outdoors - Peterborough

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Always a pleasure

Always a pleasure buying stuff from Go Outdoors, as the staff are so helpful.
Even the customer services are brilliant (thank god that that has not been offshored) 🤓

28 febbraio 2026
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Risposta di GO Outdoors - Peterborough

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Walking Boots

Was looking for some walking boots and had excellent support and advice from Sue Gordon, who was very knowledgeable and informed. Nothing was too much trouble and worked hard to find boots which met my requirements. Unfortunately there were not any in my size which met my requirements and that seems to be the case in other Outdoor stores in the region which is disappointing. However with Sue’s help and advice I will hopefully be able to find some on line.

5 marzo 2026
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Risposta di GO Outdoors - Peterborough

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Professional and accurate service

Professional and accurate service, interested assistant (Sue) was very helpful finding the three items I wanted

2 marzo 2026
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Risposta di GO Outdoors - Peterborough

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valutata 4 stelle su 5

Great service, product & price

Great service by Jackie for walking boots & she also got me a further discount by searching for price match. Love the boots

1 marzo 2026
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Risposta di GO Outdoors - Peterborough

Hi,
4 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great selection of shoes and boots at Peterborough

Went to the Peterborough store for some Merrell walking boots. They were in stock at a price I couldn't beat. This the third pair in 4yrs I've had from this store. Excellent boots and excellent service, assisted by Sue Gordon. Very helpful and knowledgeable. Thank you.

26 febbraio 2026
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Risposta di GO Outdoors - Peterborough

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Walking boots

We were served by a knowledgeable lady who advised about the type of walking boot and looking appropriate care.

25 febbraio 2026
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Risposta di GO Outdoors - Peterborough

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent knowledge and service from all staff

I went to the store for hiking gear and found the staff and range incredible. Sue Gordon and Shannon helped me so much in choosing the correct gear, and even gave me some great tips too. Thank you.

3 febbraio 2026
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Risposta di GO Outdoors - Peterborough

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I was unsure of what footwear to get…

I was unsure of what footwear to get for the 3 peak challenge. A lady called Katie went above and behind to help me
She was so knowledgeable and made me feel very valued.
Excellent customer service
Thank you

21 febbraio 2026
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Risposta di GO Outdoors - Peterborough

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Needed hiking boots for my kids

Needed hiking boots for my kids. Sue helped us choose the right boots and the right size for both of them. Extremely helpful and knowledgeable. Will definitely shop there again.

22 febbraio 2026
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Logo di GO Outdoors - Peterborough

Risposta di GO Outdoors - Peterborough

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Very helpful customer service

Very helpful customer service, thank you

20 febbraio 2026
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Risposta di GO Outdoors - Peterborough

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great products

Great products, great staff.
Will be shopping at GO Outdoors again for sure.

12 febbraio 2026
Logo di GO Outdoors - Peterborough

Risposta di GO Outdoors - Peterborough

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Fishing tackle purchase

Visited the Peterborough store today 10/2/26 to purchase some fishing tackle was served by a very pleasant and knowledgeable sales person who's name is Matt he explained everything and made sure that I was happy before making my purchase will certainly visit again

10 febbraio 2026
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Risposta di GO Outdoors - Peterborough

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Walking Boots - thanks Tom!

We went to Go Outdoors to find some walking boots for a trip to Iceland. Tom was incredibly helpful in explaining the different types of waterproof shoe and for going back and forth getting the different sizes. We were really pleased with the experience and are very happy with the purchases

25 gennaio 2026
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Risposta di GO Outdoors - Peterborough

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Quality product

Straightforward ordering, lovely product but unfortunately just too large overall for me but good quality. I needed to return item but my refund was made promptly.

31 gennaio 2026
Logo di GO Outdoors - Peterborough

Risposta di GO Outdoors - Peterborough

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

If it had not been for Sue Gordon

If it had not been for Sue Gordon, I would not have found the correct size of waterproof trousers. Sue also explained all about the different type of trousers.

3 febbraio 2026
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Logo di GO Outdoors - Peterborough

Risposta di GO Outdoors - Peterborough

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Matt at Peterborough was very helpful…

Matt at Peterborough was very helpful nice bloke top man 👍

6 febbraio 2026
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Risposta di GO Outdoors - Peterborough

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Went in last week to look at a coat I…

Went in last week to look at a coat I had seen online that was in the sale they had on. I checked online before going in & it said they had 1 in stock in the size I was after. I couldn’t find the coat anywhere in store so I spoke to a lady called Sue Gordon, she was fantastic. She searched the store to see if she was able to find the coat, checking the back area and scanning it on her PDA to make sure it wasn’t an error online. Eventually she found that the particular coat was put on hold for another customer to possibly collect. She advised me that they hold it for 24hrs so she took my name & number and advised me she would call me regardless of whether the customer collected or not. I received a call from Sue a day later to inform me that the customer had collected the coat and that she had checked the delivery schedule and unfortunately she could see that there were no coats due on the next delivery but there was another delivery due in a weeks time but she wasn’t unable to see if there were any due on that delivery. She told me she would make a point of checking that delivery when it was in for the coat I was after and that if I still wanted it I would have first refusal on it but also advising that in the meantime I could possibly order the coat online for delivery.
I did order the coat online in the end but I was amazed at the level of service that Sue went to, I feel like that kind of service is very hard to come by in this day & age.

She is an absolute credit to Go Outdoors Peterborough!!!

26 gennaio 2026
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Risposta di GO Outdoors - Peterborough

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great customer service and choice of products

I went in today for a walking stick and had some help from Sue Gordon who is very knowledgeable and willing to help. Sue has also helped me buy shoes on previous visits. I hate shopping but having personable staff that have experience and in depth product knowledge makes the experience a pleasure rather than a chore.

3 febbraio 2026
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Logo di GO Outdoors - Peterborough

Risposta di GO Outdoors - Peterborough

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

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