GO Outdoors - Newton Abbot (Express) Recensioni 

177
TrustScore 5 su 5

4,9

Queen Street 17, TQ12 2AQ Newton Abbot, England, GB


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Valutata 5 stelle su 5

The lovely lady, Maria Abby was very helpful in finding me the right shoe for the job, I was going for a boot, however when I pointed out that I tend to dance down the street when on my own, she point... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I bought a pair of walking boots with the excellent kind and professional help of Jo and then paid at the till with excellent customer service of Millie. Their friendly, helpful assistance was very w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

After spending 30 years in France, I was a loyal 'Decathlon' customer and not at all familiar with 'Go Outdoors' and its various ranges of camping and hiking products. Jo and Abbie (hope I spelt t... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

Communication please!! I placed my order on 9th April 2026 and the email received back stated that you would send email with info that it was in store at Newton Abbot. However no email received a... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. Negozio di abbigliamento activewear
  3. Negozio di biciclette
  4. Club di arrampicata
  5. Servizio di equitazione
  6. Negozio di articoli per la corsa

Informazioni su GO Outdoors - Newton Abbot (Express)

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • Queen Street 17, TQ12 2AQ, Newton Abbot, England, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

177 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(177)

35.893 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Excellent service

Huge shoutout to Maria! She made our shopping trip so much easier and more enjoyable. She was super friendly, patient with all my questions, and gave great recommendations. Excellent customer service—I’ll definitely be back because of her!

20 gennaio 2026
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Risposta di GO Outdoors - Newton Abbot (Express)

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I was served by Maria who was very…

I was served by Maria who was very helpful and nice while I took time trying on and choosing the right walking shoes.

20 gennaio 2026
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Risposta di GO Outdoors - Newton Abbot (Express)

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent service

Millie and Isla were polite, friendly and super efficient with their service. I have mobility issues which can make shopping difficult at times without support so I thank them for making the experience extremely positive. This branch held the item I needed to replace so “Happy customer” and will return to the store 🙂

7 gennaio 2026
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Risposta di GO Outdoors - Newton Abbot (Express)

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Maria was so patient and helpful while…

Maria was so patient and helpful while helping me choose walking boots today.
Thanks Maria!

13 gennaio 2026
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Risposta di GO Outdoors - Newton Abbot (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Efficient and knowlegable

12 gennaio 2026
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Risposta di GO Outdoors - Newton Abbot (Express)

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Good service

I was served by Maria yesterday and she was very attentive and knowledgeable, she gave me the right advice for my footwear.

10 gennaio 2026
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Risposta di GO Outdoors - Newton Abbot (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great service

Served by Jo who was very helpful and made it a pleasant experience.

6 gennaio 2026
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Risposta di GO Outdoors - Newton Abbot (Express)

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

We were served by Maria

We were served by Maria.

Myself and husband bought a pair of walking boots and were highly impressed by Maria’s patience and helpfulness.
We bought the boots for a trip to Prague where most of the streets are cobbled, so we had to endure that they were suitable .

20 dicembre 2025
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Risposta di GO Outdoors - Newton Abbot (Express)

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Isla and Milly gave absolutely great…

Isla and Milly gave absolutely great service and knew any information we needed. They were polite and friendly.

3 gennaio 2026
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Risposta di GO Outdoors - Newton Abbot (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I visited the Newton Abbot store for help and guidance on what to buy

I visited the Newton Abbot store for last minute gifts. I was helped by both Abbi and Isla who were extremely helpful and knowledgeable. Useful when you don't know what you need! I would definitely recommend based solely on my interactions with these two ladies. Excellent service sadly lacking in a lot of places these days but not here! Thank you for all your help - gift recipients very happy!

18 dicembre 2025
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Risposta di GO Outdoors - Newton Abbot (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

We were looking for walking shoes

We were looking for walking shoes. We were served by Maria who was friendly and helpful.

23 dicembre 2025
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Risposta di GO Outdoors - Newton Abbot (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valutata 4 stelle su 5

Staff always nice and friendly in…

Staff always nice and friendly in store. Maria was very helpful as she was new it took a little while to find the shoes I wanted in store room. Got the shoes and a waterproof spray and Maria helped me and advised me on what to buy. Very helpful.

18 dicembre 2025
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Risposta di GO Outdoors - Newton Abbot (Express)

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Worth a visit for outdoor activities …

The service provided by the shop was excellent.
The foods were well displayed and the staff were very friendly and helpful.
Our assistant, Maria, although relatively new to the job, ensured that we were well looked after.
The new shoes that we purchased were of excellent quality and good value.
Thank you.

19 dicembre 2025
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Risposta di GO Outdoors - Newton Abbot (Express)

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

We went in the store just before…

We went in the store just before closing and Isla was really helpful about the membership card etc. We didn't feel rushed.

21 dicembre 2025
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Risposta di GO Outdoors - Newton Abbot (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent customer service

I highly recommend the Newton abbot store ,I visited Friday as I needed some walking boots & meet such a lovely lady worker who name was Maria, she was so helpful & attentive in helping me the right pair of boots for myself.
Thank you for such a pleasant experience will be visiting again.

19 dicembre 2025
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Logo di GO Outdoors - Newton Abbot (Express)

Risposta di GO Outdoors - Newton Abbot (Express)

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great experience in store yesterday

Great experience in store yesterday! All staff are lovely, especially Maria who was super helpful with providing me advice for my purchase. A very enjoyable shopping experience.

19 dicembre 2025
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Logo di GO Outdoors - Newton Abbot (Express)

Risposta di GO Outdoors - Newton Abbot (Express)

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Had one of the best customer service…

Had one of the best customer service experiences today 20th December 2025 with Isla and I believe the manager or supervisor working upstairs at around 12.30.

After explaining our nightmare with Millets online order which never arrived after three calls to customer service after ordering it the on the 5th of December.

Not only did they listen but they matched the price I had paid online. Honestly they have made my son and my Christmas. As the tent is his main Christmas present.
I felt listened to and I never expected them to go above and beyond when it wasn't their fault.

Thank you from the bottom of my heart.

20 dicembre 2025
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Risposta di GO Outdoors - Newton Abbot (Express)

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

A breath of fresh air, in a some what dank dark society.

I was met by Isla & Millie, at the Newton Abbot store, both smilling , very knowledgable on all the products , agreed with me about lack of colour options in the mens section, ( but hey thats just a small thing in my head, who,s deciding over colour options Hmmm)
Anyway the point is both the girls are a credit to go outdoors, to be honest i would not have made a purchase, if it wernt for there service, Merry Christmas Isla & Millie, you deserve a lot more than a box of chocolates, thats my opinion.
MC

20 dicembre 2025
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Logo di GO Outdoors - Newton Abbot (Express)

Risposta di GO Outdoors - Newton Abbot (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Abbi ...Newton Abbot store

Had the best shopping experience with your beautiful staff member Abbi ,she was more then helpful and a pleasure to deal with .

19 dicembre 2025
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Logo di GO Outdoors - Newton Abbot (Express)

Risposta di GO Outdoors - Newton Abbot (Express)

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Really lovely little store

Really lovely little store, well stocked with a variety of items and also great for click and collect orders! Very friendly staff, particularly Maria who was lovely and really friendly with my young daughter!

17 dicembre 2025
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Logo di GO Outdoors - Newton Abbot (Express)

Risposta di GO Outdoors - Newton Abbot (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

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