Came over for a pair of walking boots, we were served by the extremely knowledgeable Eddie, who helped me find a pair. Explained how much money I'd save by becoming a member and made sure I got the be... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Came over for a pair of walking boots, we were served by the extremely knowledgeable Eddie, who helped me find a pair. Explained how much money I'd save by becoming a member and made sure I got the be... Leggi di più
L'azienda ha risposto
The sales associate James was really helpful answering all of my questions. He was extremely patient as I tried on several jackets (multiple times) while making up my mind. He was knowledgeable and po... Leggi di più
We'd like to thank the two "E's" Emma and Eric,for their invaluable help and attention in taking their time and focus choosing our new walking boots. Polite and knowledgeable staff are priceless, a... Leggi di più
L'azienda ha risposto
Really good shopping experience today. Emma was super friendly and helpful, answering all our questions and fetching different sizes of boots to try on. She seemed to genuinely care that we made a goo... Leggi di più
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17 Ranelagh Street, L1 1JW, Liverpool, Regno Unito
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Eric gave me great and knowledgeable advice and even went into his stocks to find and provide the exact measurement of footwear that I needed. Thanks Eric!

Risposta di GO Outdoors - Liverpool (Express)
Return a item today and Eric and molly were so helpful
They didn’t have the item in store what l returned so have ordered it for me to be delivered to my home address
They were very polite and well mannered
Really nice shop with lovely staff

Risposta di GO Outdoors - Liverpool (Express)
Super helpful staff on the shop floor and at the till. Eddie helped by finding my son’s DofE card which I didn’t know was possible. This store is small by go outdoors standards, but somehow it always has what I need!

Risposta di GO Outdoors - Liverpool (Express)
Paul was knowledgeable, helpful and service-minded.
They have a good selection of backpacks.

Risposta di GO Outdoors - Liverpool (Express)
We went to the Liverpool branch in central station. Nathan was really professional and friendly and helped us with our purchase. Emma was very professional when serving us.

Risposta di GO Outdoors - Liverpool (Express)
Went into store today to purchase a fleece, Eddie was so helpful and polite. Always very happy with the service in this store.

Risposta di GO Outdoors - Liverpool (Express)
Only popped in to pick up a parcel from the online store and Eddie was an absolute delight. Quick, super friendly, efficient; absolutely perfect customer service.

Risposta di GO Outdoors - Liverpool (Express)
Excellent service and knowledge by Nathan.

Risposta di GO Outdoors - Liverpool (Express)
Thank you to Lea, Emma and James for their excellent customer service and help when I came into store this week to buy new walking boots. Great job!

Risposta di GO Outdoors - Liverpool (Express)
James and Eric were helpful and led me to just what I wanted. Thanks

Risposta di GO Outdoors - Liverpool (Express)
Great service from Emma and Mollie. Phoned up to ask if they had Smidge Insect Repellent (good stuff) in stock. No problem for them to go away and check stock levels - albeit upstairs. Later went in and bought 4. Very helpful staff. Happy customer

Risposta di GO Outdoors - Liverpool (Express)
Great service at Liverpool store from James and Paul
Got great ‘go outdoors’membership deal plus added bonus of blue light discount
Excellent choice of rucksacks

Risposta di GO Outdoors - Liverpool (Express)
Bought new pair of Scarpa GTX walking boots. Very helpful staff (James and ?Nathan) who got me a great price match and with what effectively came to a free pair of socks. Thanks!

Risposta di GO Outdoors - Liverpool (Express)
Thank you Paul for helping me choose between 2 coats. Clear explanation of what the differences were and which weather conditions suited each coat - very polite and professional. If I was to suggest an improvement to the shop, I think the mirror needs to be relocated to where there is more space and not so close to a clothes rail. Thanks again.

Risposta di GO Outdoors - Liverpool (Express)
Got exactly what I wanted. Assistant James was very helpful.

Risposta di GO Outdoors - Liverpool (Express)
Excellent and knowledgeable staff offering sound advice.

Risposta di GO Outdoors - Liverpool (Express)
Really helpful staff but still gave us space to browse and look around ourselves. Gave honest feedback and answers to our sometimes simple questions. Really appreciate the help!

Risposta di GO Outdoors - Liverpool (Express)
Emma was very helpful in checking to see if there was a pair of trousers in an available size, and was very friendly and kind at the checkout too. She asked what I was going to do and had amazing customer service skills as well as smiles!

Risposta di GO Outdoors - Liverpool (Express)
I have used Go Outdoors for many years now. Their customer service I have always found to be great.
Just recently i have been popping in and getting things in anticipation for a trip, there are three Go Outdoors people that where very helpful.
Eric, Eddie and Mollie.
Firstly on discussing the benefits of different types of jackets/materials for different terrains and weathers I would like to thank Eric for his time and knowledge. Getting me a good deal for a OEX Tirran Jacket which he ordered in for me for store collection (my choice).
Also many thanks to Eddie for giving me time and advice on a pair of Merrel Speed Strike 2 boots which turned out to be very comfortable and grippy. Really liked this boot unfortunately it developed a stitching fault, after phoning and speaking to Eddie regards the defect I took them back to store.
By now I had received my Tirran jacket but found it to be bigger in size than I had anticipated so I took this back as the same time as the boots.
Upon returning to store Mollie was at the counter and one by one she solved any problems I had with returns, upgrades and new purchases.
All three, Mollie, Eddie and Eric assisted in making my experience a positive and pleasant one. Thank you for your help
Today I shall be back to the store to pick up a nice pair of Scarpa Rush Trk Boots as an upgrade at avery good price.
Might get a nice pair of walking pants too
Many thanks
I do recommend this store and staff.

Risposta di GO Outdoors - Liverpool (Express)
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