GO Outdoors - Lincoln Recensioni 

2609
TrustScore 5 su 5

4,8

Former Dunelm Mills, Outercircle Road, LN2 4LA Lincoln, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Was served by a beautiful young girl called Amy who helped my husband and I pick the perfect hiking shoes. She had great product knowledge and advice, and was super friendly, ended up going home with... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We came to Go Outdoors as have a camping trip planned next weekend. We ended up buying a table and air mattress which both appear great! When paying, we were asked if we wanted to join the go outdo... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Ordered 3 Items: 2 chairs and 1 storage unit. Arrived at the campsite, went to build the storage unit, and half the components were missing!! --- ADDITIONAL INFORMATION Go Outdoors Linco... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I went to Lincoln Go Outdoors to get advice about comfortable walking shoes. James couldn't have been more helpful & patient- I tried several pairs! He was friendly & seemed genuinely interested in us... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. Negozio di abbigliamento activewear
  3. Negozio di biciclette
  4. Club di arrampicata
  5. Servizio di equitazione
  6. Negozio di articoli per la corsa

Informazioni su GO Outdoors - Lincoln

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • Former Dunelm Mills, Outercircle Road, LN2 4LA, Lincoln, Regno Unito

  • 01522 214001

4,8

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(2609)

35.808 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Bought new walking boots

Bought new walking boots . Donna was very friendly , efficient and helpful.

22 febbraio 2026
Non scritta su invito
Logo di GO Outdoors - Lincoln

Risposta di GO Outdoors - Lincoln

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 4 stelle su 5

Great service

Donna in the footwear department was extremely helpful in finding the shoes we wanted and then presenting them well, the laces were spot on. When we decided to take them she took care in arranging the laces again and placed them in the box neatly. She gave us feedback on what other customers had said about the shoes which was incredibly helpful and reassuring when you are buying expensive footwear.
The staff at the till were equally as helpful, but didn’t catch their names, the manager assisted us with a price match.
Overall the store was tidy with excellent choice and everything was clearly marked.
Customer toilets are a real bonus as we walked to the store as part of our dog walk. The dog was also very appreciative of the water and the biscuits. Thank you.

22 febbraio 2026
Non scritta su invito
Logo di GO Outdoors - Lincoln

Risposta di GO Outdoors - Lincoln

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Owen's climbing section is ace

Owen was super knowledgeable, friendly and helpful from start to finish. A really great experience buying my first climbing shoes.

21 febbraio 2026
Non scritta su invito
Logo di GO Outdoors - Lincoln

Risposta di GO Outdoors - Lincoln

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

What an absolute legend

What an absolute legend! Myself and son went in to buy some fishing gear. A new hobby my son wants to take up. Grant was the most patient, helpful member of staff ever. He stayed with us for ages showing us what we needed as well as setting a rode up for us and demonstrating the knots needed. We cannot thank Grant enough, we would have had no ideal lol.

18 febbraio 2026
Non scritta su invito
Logo di GO Outdoors - Lincoln

Risposta di GO Outdoors - Lincoln

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great prices and well stocked stores.

I found a waterproof jacket on the website, checked out availability in the stores that are close to my home.

I went to the store found the jacket and made the purchase. The website helped and the store had some other good deals that I took advantage of.

Overall I am very pleased with my purchases.

6 febbraio 2026
Logo di GO Outdoors - Lincoln

Risposta di GO Outdoors - Lincoln

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I went in to buy some fishing gear and…

I went in to buy some fishing gear and was served by grant. I am new starting my fishing journey and well there is no one better to help than grant was. He was absolutely INCREDIBLE. I gave a set budget and it was hit perfectly. I managed to get two rods, all the stuff I need and more! He served us for over two hours and did not show signs of getting bored once. I was very nervous going in but came out so confident. He even gave us the name of some YouTube channels to watch to help. Thank you so much grant!! 10/10. If I ever need help fishing wise I know the first place I will be going to!!

18 febbraio 2026
Non scritta su invito
Logo di GO Outdoors - Lincoln

Risposta di GO Outdoors - Lincoln

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Climbing advisor who was respectful, understanding and a pleasure to meet.

We were served by Owen who was knowledgeable of climbing, ensured the harness and shoes were a good fit, safe and made sure my child was confident in putting the harness on. He tried a few to check for fit, ease of wearing them and felt safe. He totally understood our child's Autism and how to talk and engage with them. It was a refreshing change and we have now recommended that our friends ask for him when they nip for climbing gear.

18 febbraio 2026
Non scritta su invito
Logo di GO Outdoors - Lincoln

Risposta di GO Outdoors - Lincoln

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

The manager went above & beyond to help…

The manager went above & beyond to help us. Fabulous !

27 dicembre 2025
Non scritta su invito
Logo di GO Outdoors - Lincoln

Risposta di GO Outdoors - Lincoln

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great customer service

Great service from Donna helping me choose some trail shoes, overall a good shopping experience, service with a smile 😀

15 febbraio 2026
Non scritta su invito
Logo di GO Outdoors - Lincoln

Risposta di GO Outdoors - Lincoln

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Dave assisted me on my last visit to…

Dave assisted me on my last visit to the Lincoln store looking forward new walking boots. He was very helpful locating the right size in the pair I chose. He helped while I tried them and was very helpful. I felt totally at ease not being rushed. Thank you for the help. I love the boots I finally chose

6 febbraio 2026
Non scritta su invito
Logo di GO Outdoors - Lincoln

Risposta di GO Outdoors - Lincoln

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Owen was great help knew his stuff…

Owen was great help knew his stuff answered all my questions and advised what gear i should get to start bouldering will definitely be back for more help in the future

10 febbraio 2026
Non scritta su invito
Logo di GO Outdoors - Lincoln

Risposta di GO Outdoors - Lincoln

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great advice

Great advice, patience and friendly service from Jo today as I chose new hiking boots. Nothing was too much trouble and I tried on quite a few different pairs!

9 febbraio 2026
Non scritta su invito
Logo di GO Outdoors - Lincoln

Risposta di GO Outdoors - Lincoln

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

amazing fast and reliable service

amazing fast and reliable service

8 febbraio 2026
Non scritta su invito
Logo di GO Outdoors - Lincoln

Risposta di GO Outdoors - Lincoln

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

EXCELLENT COAT

Easy to order
Delivered earlier than predicted
Well made coat, warm and VERY waterproof. I am SO pleased with my purchase

29 gennaio 2026
Logo di GO Outdoors - Lincoln

Risposta di GO Outdoors - Lincoln

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Lincoln store customer service

Went into Lincoln store today looking for some new hiking shoes, James came to my rescue and helped me choose a pair with his expert knowledge! After a really good chat, probably 20mins (store was quiet) about other kit which we both had used in the past and new future things happening in 2026 for GO, sounds promising!
Then onto the checkout, Samantha was full of energy and enthusiasm, really friendly and approachable, to be honest I’ve shopped at GO for at least 20years and this was my most memorable visit to date, you to are a credit to the store!
Keep up the great work!!

6 febbraio 2026
Non scritta su invito
Logo di GO Outdoors - Lincoln

Risposta di GO Outdoors - Lincoln

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Very friendly and helpful staff

Very friendly and helpful staff. Zan was great at the Lincoln branch.

6 febbraio 2026
Non scritta su invito
Logo di GO Outdoors - Lincoln

Risposta di GO Outdoors - Lincoln

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

A nice gentleman named David ellis…

A nice gentleman named David ellis helped me and my dad in the Lincoln store today finding some fishing bits for a trip out over the weekend he was very helpful and polite

6 febbraio 2026
Non scritta su invito
Logo di GO Outdoors - Lincoln

Risposta di GO Outdoors - Lincoln

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Staff are fantastic

Store had stock take going on but all the staff went above and beyond to make a great shopping experience. Knowledgeable, helpful and passionate about the products. Great team, thank you Lincoln.

3 febbraio 2026
Non scritta su invito
Logo di GO Outdoors - Lincoln

Risposta di GO Outdoors - Lincoln

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5
Logo di GO Outdoors - Lincoln

Risposta di GO Outdoors - Lincoln

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 2 stelle su 5

Poor returns information.

Hi , I bought online a pair of Berghaus shoes ordering the same size as a pair of the same make boots Ive had for a while. Unfortunately they came up smaller in fit and a return is required. I was told by a member of staff in your York shop that I could return to store. However I took them to the Lincoln store near where I live to be told I had to post them, a wasted trip.
Not much of a reply from go outdoors so no point in further dialogue.

27 gennaio 2026
Logo di GO Outdoors - Lincoln

Risposta di GO Outdoors - Lincoln

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

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