I had a really great experience with Sean Luc. He was extremely helpful and patient when helping me choose the best bag for college. He took the time to understand what I needed and gave me some reall... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeAcademy Street 3-9, IV1 1JN Inverness, Scotland, GB
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Served today by Makala who was very helpful, friendly & efficient, she took time to advise me as I was having problems placing an online order. She also located some of the items in store, which reduc... Leggi di più
L'azienda ha risposto
Tremendous shop assistant Very knowledgeable and patient as I suffer with bad hearing, I really appreciated the girls kind and attentive nature. As I was undecided the the lovely girl asked if I wis... Leggi di più
L'azienda ha risposto
I needed a new pair of hiking shoes and Alison was great at directing me to the various options. She was really patient while I tried a few different ones until I found just the right fit. She was gre... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di articoli per il campeggio
- Negozio di abbigliamento activewear
- Negozio di biciclette
- Club di arrampicata
- Servizio di equitazione
- Negozio di articoli per la corsa
Informazioni su GO Outdoors - Inverness (Express)
Scritti dall'azienda
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Scritti dall'azienda
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informazioni di contatto
Academy Street 3-9, IV1 1JN, Inverness, Scotland, Regno Unito
4,9
Eccellente
593 recensioni
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Le persone hanno visualizzato anche
Fantastic store
Fantastic store. Fantastic value. Yet the best thing was the customer service - special shout out to Makala and Sammy, so polite and so helpful - would’ve been lost without them!!
31 luglio 2026
Non scritta su invito
Risposta di GO Outdoors - Inverness (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
The assistant
The assistant, Isla was very helpful and knowledgeable. I was helped to find and buy two pairs of shoes which fit perfectly.
28 luglio 2026
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Risposta di GO Outdoors - Inverness (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Friendly and helpful …
In The Inverness(Express) store we were aided by Makala today and got excellent friendly service. Good range of outdoor clothing and footwear
29 luglio 2026
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Risposta di GO Outdoors - Inverness (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
I recently bought a Peter Storm
I recently bought a Peter Storm waterproof jacket in your Inverness store.Not only was it a very good price, but I was served by your employee,Isla, who is a credit to your company. Treasure her!
27 luglio 2026
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Risposta di GO Outdoors - Inverness (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Isla was an exceptionally lovely…
Isla was an exceptionally lovely assistant in the Inverness (Express) store. Great customer service 👏
22 luglio 2026
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Risposta di GO Outdoors - Inverness (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Great little Go
Staff were friendly, store was clean and well stocked.
14 luglio 2026
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Risposta di GO Outdoors - Inverness (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Always a good shopping experience
Always a good shopping experience. A well stocked shop with knowledgeable and friendly staff - thanks Robert M!
8 luglio 2026
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Risposta di GO Outdoors - Inverness (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent service
Was served by Harry in the Inverness store today. They were very helpful bringing out various shoes and sizes for me to try.
When it came to buying the shoes, they recommended the best deal, which saved me money.
25 luglio 2026
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Risposta di GO Outdoors - Inverness (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Friendly and Professional
Sammy was excellent: she obviously knew her stock and was quick to assess her customer! We used to use this shop when it was Black's and thought highly of it then so it is very reassuring that as Go Outdoors you have maintained your high level of customer service which, of course, reflects well on the management. It was also very reassuring to see a clean shop unlike some nearby competitors' establishments!
23 luglio 2026
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Risposta di GO Outdoors - Inverness (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Sammy was very helpful and polite
Sammy was very helpful and polite. She is an amazing staff.
Thank you
18 luglio 2026
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Risposta di GO Outdoors - Inverness (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Excellent service
Excellent service from Alison when I bought a pair of sandals. Quick and helpful.
21 luglio 2026
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Risposta di GO Outdoors - Inverness (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Risposta di GO Outdoors - Inverness (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Great selection of outdoor wear
Great selection of outdoor wear. Looking for new hiking pants and found several choices. Served by a lovely person named Isla.
16 luglio 2026
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Risposta di GO Outdoors - Inverness (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
The service was great
The service was great, I received help from one of the staff who was very helpful and understood the need of customers. I really appreciate her help.
2 luglio 2026
Risposta di GO Outdoors - Inverness (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Fantastic service
Alison gave brilliant service today. She took her time to make sure I had the correct product. She was friendly and approachable and very helpful.
16 luglio 2026
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Risposta di GO Outdoors - Inverness (Express)
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Jean-luc was so very kind and helpful…
Jean-luc was so very kind and helpful during my visit to your store today! The other staff we interacted with were also lovely. I’m incredibly thankful!
15 luglio 2026
Non scritta su invito
Risposta di GO Outdoors - Inverness (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Makala was very helpful and so nice
Makala was very helpful and so nice. Helped with the right purchase and couldn't help enough.
14 luglio 2026
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Risposta di GO Outdoors - Inverness (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Return and refund well handled
Chris was the first person I met and he handled the return and refund of my faulty Salomon shoes in a very kind, friendly and professional way. He also offered advice on a further purchase I was making.
6 luglio 2026
Non scritta su invito
Risposta di GO Outdoors - Inverness (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Alison provided great service in May…
Alison provided great service in May 2026. She assisted me with buying very specific work boots and assisted me in signing up with a membership. Great service 👏
10 maggio 2026
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Risposta di GO Outdoors - Inverness (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
The man was very nice and helpful 10/10
10 luglio 2026
Non scritta su invito
Risposta di GO Outdoors - Inverness (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
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