Bought 3 items online - very speedy delivery. Excellent quality hiking leggings however one pair was too small. I called into my local store and the very helpful staff were happy to return them and or... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I walked into the shop and wanted to purchased some small items. Mark, the supervisor was extremely professional and very helpful when I was making some of my product choices. Also, Steph was v... Leggi di più
L'azienda ha risposto
My husband came in to buy some new walking boots with some idea of what he wanted but not set on any specific product. Mark was super helpful and knowledgeable and helped my husband by some affordable... Leggi di più
L'azienda ha risposto
Staff offer a first-rate friendly and personalised service, backed up by solid working knowledge of using the products themselves, underpinned by a clear love of the job which is rarely seen these da... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di articoli per il campeggio
- Negozio di abbigliamento activewear
- Negozio di biciclette
- Club di arrampicata
- Servizio di equitazione
- Negozio di articoli per la corsa
Informazioni su GO Outdoors - Huddersfield (Express)
Scritti dall'azienda
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Scritti dall'azienda
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informazioni di contatto
48 New Street, HD1 2BR, Huddersfield, West Yorkshire, Regno Unito
- 01484 506205
4,8
Eccellente
578 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Steph and Maggie
Steph and Maggie were helpful, friendly and very proactive. Bringing me boot after boot to try on. Also, making great suggestions from brands I hadn’t bought before.
Your staff are a credit to the company.
12 dicembre 2024
Non scritta su invito
Risposta di GO Outdoors - Huddersfield (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
I have used the boots I bought only once.
I have used the boots I bought once, and I couldn't change them for a bigger size. I was told to use them inside first, which I did, but it is not the same as using them outside, where you've got hills. Ridiculous.
9 marzo 2025
Risposta di GO Outdoors - Huddersfield (Express)
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Fantastic personal service by…
Fantastic personal service by knowedganle exprienced staff.
9 marzo 2025
Risposta di GO Outdoors - Huddersfield (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Pertinent information & good attitude
Attentive, well-informed staff, no BS, no up-selling, just pertinent information & good attitude. Well done for providing customer-oriented service, not one based on making GoO's life easier
8 marzo 2025
Non scritta su invito
Risposta di GO Outdoors - Huddersfield (Express)
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
10/10 Experience
I popped into the shop where I was warmly welcomed by Steph and Maggie . I had needed to change my walking coats for a while but they always seemed to drop down the list of to do. This time I had more time and it was explained about the members card and the various types and levels of waterproofing . The staff were very knowledgeable and not pushy . I explained my requirements and I was given plenty of options. I went for a coffee then came back and purchased 2 coats/ jackets !!! I have to say it was down purely to the staff. Thank you and well done and I hope you get recognised for this by your bosses!
5 marzo 2025
Non scritta su invito
Risposta di GO Outdoors - Huddersfield (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Very good service
Honest, knowledgeable service from very helpful member of staff in the shoe/rucksack department.
2 marzo 2025
Non scritta su invito
Risposta di GO Outdoors - Huddersfield (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
another set of boots bought there today…
another set of boots bought there today the Huddersfield branch,good advice again glad i got the right boots with advice today. served by Nick and Mark.
2 marzo 2025
Non scritta su invito
Risposta di GO Outdoors - Huddersfield (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent service
Excellent service from the staff Maggie and Steph very helpful as always
27 febbraio 2025
Non scritta su invito
Risposta di GO Outdoors - Huddersfield (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great shop-Great staff.
Dealing with your staff (Steph & Maggie}was great, they were very helpful & I got everything I wanted.
20 febbraio 2025
Non scritta su invito
Risposta di GO Outdoors - Huddersfield (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Enthusiastic and friendly
The staff member who served me was enthusiastic and friendly. I’ve been to the Huddersfield shop on many occasions and the staff are knowledgable and always happy to help! Keeps me coming back over competitors.
27 febbraio 2025
Non scritta su invito
Risposta di GO Outdoors - Huddersfield (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Knowledgeable Staff
Compact store, very knowledgeable staff to help you choose the right walking equipment.
27 febbraio 2025
Non scritta su invito
Risposta di GO Outdoors - Huddersfield (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
1st time I’ve used excellent this store in…
1st time I’ve used this store in Huddersfield but the 2 shop assistants couldn’t have been more pleasant polite and helpful . Enabled me to get exactly what I needed for my son’s birthday . I hate shopping normally but that was a straight forward experience . Thank you to Steph and Nick for your help today . Excellent !
26 febbraio 2025
Non scritta su invito
Risposta di GO Outdoors - Huddersfield (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Quick visit for just what I needed.
Quick, efficient visit, Nick directed me to what I was looking for and Steph went the extra mile to get my purchase to fit in my bag as well as making sure I had the max discount.
26 febbraio 2025
Non scritta su invito
Risposta di GO Outdoors - Huddersfield (Express)
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Nice little shop in Huddersfield
Nice little shop in Huddersfield - with friendly staff and ease of access.Special thanks to Nick,Karen & Steph !!
18 febbraio 2025
Non scritta su invito
Risposta di GO Outdoors - Huddersfield (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
A great place to shop
Needed a waterproof coat, today. Shopped in Huddersfield Express, where I was served by Nick and Karen. They were both very helpful and gave good advice..
As, a wheelchair user it is very pleasing to have someone opening and closing the door, for me.
I have shopped in this store a few times and have always been met with kindness and a smile..
22 febbraio 2025
Non scritta su invito
Risposta di GO Outdoors - Huddersfield (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Very conveniently placed shop
Very conveniently placed shop, right in the centre of town. Friendly, efficient staff. Good value, quality items.
19 febbraio 2025
Non scritta su invito
Risposta di GO Outdoors - Huddersfield (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
A***
Mitch & Maggie provided great customer service and are an asset to the go outdoors brand.
19 febbraio 2025
Non scritta su invito
Risposta di GO Outdoors - Huddersfield (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Excellent service from the super…
Excellent service from the super helpful staff!
16 febbraio 2025
Non scritta su invito
Risposta di GO Outdoors - Huddersfield (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Helpful member of staff showed me how…
Helpful member of staff showed me how to save money when buying liquid for washing and reproofing waterproof coats.
16 febbraio 2025
Risposta di GO Outdoors - Huddersfield (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Five star staff
Five star staff, all very helpful and pleasant.
13 febbraio 2025
Non scritta su invito
Risposta di GO Outdoors - Huddersfield (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.