Of 4 items showing as in stock on website, only 1 was actually in stock. ....but there were other more expensive options. Then got overcharged by £6 at checkout. Queried price and a hurried check... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Of 4 items showing as in stock on website, only 1 was actually in stock. ....but there were other more expensive options. Then got overcharged by £6 at checkout. Queried price and a hurried check... Leggi di più
L'azienda ha risposto
We visited GO Outdoors Exeter today and received absolutely fantastic service from Sam. Sam was incredibly helpful, knowledgeable and patient, taking the time to explain everything clearly and an... Leggi di più
L'azienda ha risposto
Staff at Exeter super helpful even when the store was extremely busy! Store had everything we needed for our camping trip. Great quality and competitively priced, some even on sale. Also worth taking... Leggi di più
L'azienda ha risposto
Great customer service in the shoe department. I was served by Lewis who was very patient, helpful and professional. I tried on loads of different styles and sizes before finding the perfect pair. I r... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
Scritti dall'azienda

Stone Lane Retail Park CL Marsh Barton Road, EX2 8LH, Exeter, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Paul was very knowledgeable and so helpful to my son when we visited to buy fishing rods and equipment today. Thank you !!

Risposta di GO Outdoors - Exeter
Paul in angling sales is just superb,he's very knowledgeable and always wants to help,however the angling stock was very poor I went online and made a list of nearly £250 of Angling products only to be very disappointed as nothing was in stock..
2 years ago it was 100% better with fresh and frozen bait wich made me come in 3-4 times a week and always spent good dollerI just dont get why you did this...
5☆ to Paul

Risposta di GO Outdoors - Exeter
Paul was so helpful with his knowledge about fishing and helped me buy my fist start up set of fishing gear! Can’t rate him enough

Risposta di GO Outdoors - Exeter
Was greeted by team members on my way in and around the store as I browsed. Larry on footwear was great as that was the main reason for my visit. Larry has very good knowledge and talked in depth about the features off the footwear I was looking at.

Risposta di GO Outdoors - Exeter
On Saturday we took our son to Go Outdoors to look at walking boots. We were quickly helped by Larry who was professional and friendly. He gave us really good advice and informed us of some good offers available.
Whilst trying the boots on the area became busy with other customers. Beteeen Larry and Harry all customer received a good service from what we observed. My son was really happy with his walking boots. My husband was also impressed and ended up buying himself a pair too!
Thanks Larry (and Harry) for your help to get what we needed. We are happy customers!

Risposta di GO Outdoors - Exeter
My son and I came in to buy walking boots. Iain looked after us brilliantly. He knew his stuff, recommended some excellent boots that were appropriate for a growing teen, and did it all with a sense of humour. The other staff around the store were all super helpful, too. Top customer service.

Risposta di GO Outdoors - Exeter
We went into Exeters Go Outdoors to buy the kit list for my daughters D of E.
Lewis came along whilst we were looking at the boots and ended up helping us with the whole kit list, he was very helpful and gave us different price options along the way. He also told us about a 10% discount available because it was for the D of E.

Risposta di GO Outdoors - Exeter
We went in to buy a new tent. We asked a member of staff for help. They were very helpful and knowledgeable. It made it easier to purchase what we wanted. And we got a good deal. Thank you.

Risposta di GO Outdoors - Exeter
We were served today by Larry. He was super helpful and full of knowledge

Risposta di GO Outdoors - Exeter
Larry was so so helpful with selecting the right boots, wonderful customer service!

Risposta di GO Outdoors - Exeter
Easy to use their website.
Parcel arrived a bit late but was courier getting lost. Can happen to anyone

Risposta di GO Outdoors - Exeter
Great customer service by Harry. Spent ages with me choosing walking boots. Knowledgeable and efficient.

Risposta di GO Outdoors - Exeter

Risposta di GO Outdoors - Exeter
Staff were excellent, most accommodating to this customer. I foolishly, (Did my homework after purchase, not before - twit), purchased two gas cylinders subsequently found to be the wrong type. I did not expect to be able to exchange them, expecting a ban on full cylinders, there being no proof of non-use. However, Larry on the phone spoke to manager Harry who agreed the exchange despite it being, 'Irregular'. Returning to the store for the exchange I was assisted by Cody who lifted all four heavy cylinders for me and organised the whole exchange. The young man at the till also most efficient though I didn't get his name.
Excellent service on both visits.

Risposta di GO Outdoors - Exeter
Knowledgeable help and friendly advice from members of staff, especially Harry. Thank you. We are happy with our purchases.

Risposta di GO Outdoors - Exeter
I was looking for new hiking boots and didn't know where to start, given my last pair lasted15 years. Larry brought at about 8 pairs for me to try. Let me take my time trying them on but was there when I needed to ask a question. Great service.

Risposta di GO Outdoors - Exeter
Excellent customer service from the team. Sam T helped me pick a pair of climbing shoes that would suit me. He was very knowledgable and helpful.

Risposta di GO Outdoors - Exeter
Went in for fishing bait, started chatting with Paul, lovely bloke and very helpful, good knowledge and more than happy to help us.
Thanks Paul you we're great, my son is desperate to beat his PB to get his photo on the wall.👍

Risposta di GO Outdoors - Exeter
Excellent!
The help and attention l received when purchasing my tent was second to none!
Thank you to the tall man and the chap with beard .🙂

Risposta di GO Outdoors - Exeter
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.