The store was closing down and I managed to get a cutlery set for £1. I had to wait for the 2 emaciated employees to drag themselves to the counter, both looking red eyed and dry mouthed. I could see... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeHigh Street 206, EX4 3EB Exeter, England, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Rob was super helpful, and gave outstanding customer service. It's such a shame the Exeter High St branch is closing. End of an era, first Millets, then Blacks, sad times.
L'azienda ha risposto
Great staff at the Exeter "Express" branch, friendly and helpful but not intrusive. So why are you now closing this high street branch, leaving only the retail park store, outside of the city centre?... Leggi di più
L'azienda ha risposto
Duncan was a massive help. He had patience and time to make sure we had the correct replacement air beam. I cannot believe your closing the store let alone letting Duncan leave. He is a real a... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di articoli per il campeggio
- Negozio di abbigliamento activewear
- Negozio di biciclette
- Club di arrampicata
- Servizio di equitazione
- Negozio di articoli per la corsa
Informazioni su GO Outdoors - Exeter (Express)
Scritti dall'azienda
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Scritti dall'azienda
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informazioni di contatto
High Street 206, EX4 3EB, Exeter, England, Regno Unito
5,0
Eccellente
1K recensioni
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Le persone hanno visualizzato anche
Rob was delightful
Rob was delightful. Very helpful and especially his energy and smile is very infectious. Thank you so much, Rob.
25 giugno 2026
Non scritta su invito
Risposta di GO Outdoors - Exeter (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Bearded rob was amazing perfect…
Bearded rob was amazing perfect customer service
25 giugno 2026
Non scritta su invito
Risposta di GO Outdoors - Exeter (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Risposta di GO Outdoors - Exeter (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Really friendly
Really friendly, good advice and good prices. Thanks Rob for the help!
23 giugno 2026
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Risposta di GO Outdoors - Exeter (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Rob was super helpful as always!
Rob was super helpful as always!
23 giugno 2026
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Risposta di GO Outdoors - Exeter (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Risposta di GO Outdoors - Exeter (Express)
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
helpful staff
rob and adam were very helpful and funny - please give them a biscuit 😁
23 giugno 2026
Non scritta su invito
Risposta di GO Outdoors - Exeter (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Ice blocks for cats
Rob at Exeter branch really helped me out with ice blocks for camping and keeping cats cool! Grateful easy going and clear.
22 giugno 2026
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Risposta di GO Outdoors - Exeter (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
The awesome Rob
22 giugno 2026
Non scritta su invito
Risposta di GO Outdoors - Exeter (Express)
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
The sales assistant was helpful
The sales assistant was helpful, approachable and polite
22 giugno 2026
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Risposta di GO Outdoors - Exeter (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Rob was vary helpful
Rob was vary helpful, positive and cheerful making the experience great
22 giugno 2026
Non scritta su invito
Risposta di GO Outdoors - Exeter (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Rob was kind and very helpful much…
Rob was kind and very helpful much appreciated
21 giugno 2026
Non scritta su invito
Risposta di GO Outdoors - Exeter (Express)
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Rob was awesome
18 giugno 2026
Non scritta su invito
Risposta di GO Outdoors - Exeter (Express)
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Rob was amazing fun great customer…
Rob was amazing fun great customer service skills generally a nice lad and found me all the best offers . Would defo be returning :)
17 giugno 2026
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Risposta di GO Outdoors - Exeter (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Rob and Ben were very helpful
Rob and Ben were very helpful. I asked for a couple of items to be put by for 2 hours and on my return I tried them on and bought those plus other things.
Great and cheerful service all round thank you
17 giugno 2026
Non scritta su invito
Risposta di GO Outdoors - Exeter (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Risposta di GO Outdoors - Exeter (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Usual above excellent service
Usual above excellent service.
This whole team deserve their bodyweight in biscuits. Especially Rob!
Sadly Head office don't seem to read these reviews...
17 giugno 2026
Non scritta su invito
Risposta di GO Outdoors - Exeter (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Exeter "Express" store closing!
Great staff at the Exeter "Express" branch, friendly and helpful but not intrusive. So why are you now closing this high street branch, leaving only the retail park store, outside of the city centre? You're a store for active outdoor people, but looks like you want all your customers to get to you by car 😗
17 giugno 2026
Non scritta su invito
Risposta di GO Outdoors - Exeter (Express)
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Ben and Rob were great
Ben and Rob were great - very informative/ helpful
17 giugno 2026
Non scritta su invito
Risposta di GO Outdoors - Exeter (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Really helpful
Really helpful, Rob (with a beard!) gave advice as needed
17 giugno 2026
Non scritta su invito
Risposta di GO Outdoors - Exeter (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
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