The store was closing down and I managed to get a cutlery set for £1. I had to wait for the 2 emaciated employees to drag themselves to the counter, both looking red eyed and dry mouthed. I could see... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeHigh Street 206, EX4 3EB Exeter, England, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Rob was super helpful, and gave outstanding customer service. It's such a shame the Exeter High St branch is closing. End of an era, first Millets, then Blacks, sad times.
L'azienda ha risposto
Great staff at the Exeter "Express" branch, friendly and helpful but not intrusive. So why are you now closing this high street branch, leaving only the retail park store, outside of the city centre?... Leggi di più
L'azienda ha risposto
Duncan was a massive help. He had patience and time to make sure we had the correct replacement air beam. I cannot believe your closing the store let alone letting Duncan leave. He is a real a... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di articoli per il campeggio
- Negozio di abbigliamento activewear
- Negozio di biciclette
- Club di arrampicata
- Servizio di equitazione
- Negozio di articoli per la corsa
Informazioni su GO Outdoors - Exeter (Express)
Scritti dall'azienda
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Scritti dall'azienda
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informazioni di contatto
High Street 206, EX4 3EB, Exeter, England, Regno Unito
5,0
Eccellente
1K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Risposta di GO Outdoors - Exeter (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Good prices and excellent customer…
Good prices and excellent customer service by Rob.
14 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Exeter (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Extremely helpful and very pleasant.
13 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Exeter (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Very helpful and cheerful
13 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Exeter (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great service from Rob
Great service from Rob. Very down to earth and straight talking without any fuss or bother. High recommend 👌
13 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Exeter (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Cool guy Rob great service really nice
Cool guy Rob great service really nice
-Elmo
13 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Exeter (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Really helpful and friendly service
Really helpful and friendly service, got me to the shoes I needed. Many thanks Rob.
13 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Exeter (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Rob was so kind and was a great help…
Rob was so kind and was a great help today. Sad that the Exeter High Street store is closing. Asked about Van curtains but sounds like something you don't do.
13 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Exeter (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Rob gave superb service
Rob gave superb service, helping me choose socks specific to my needs and took the time to help
13 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Exeter (Express)
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Exeter High Street Store best for customer service
Today I visited Go Outdoors in High Street Exeter. I was served by Adam who was very helpful finding sandals in my size. The customer service is always excellent in this store and it is a great shame that it appears to be closing down
12 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Exeter (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Had a great time in GO Outdoors
Had a great time in GO Outdoors. Rob was a great help in assisting me to find what i was searching for, very friendly and kind person!
12 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Exeter (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Risposta di GO Outdoors - Exeter (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Visit from Coventry
Found what we needed. Lots of choice. Nice tidy shop. Rob was very helpful and cheerful.
11 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Exeter (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Risposta di GO Outdoors - Exeter (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Great assistance from Rob today!
11 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Exeter (Express)
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Rob (with a beard!) was super helpful…
Rob (with a beard!) was super helpful and friendly, and helped me find what I needed.
11 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Exeter (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
I was helped by rob in buying a new…
I was helped by rob in buying a new berghaus jacket he was very knowledgeable and gave me a lot of good advice
11 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Exeter (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Risposta di GO Outdoors - Exeter (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
A joy
Rob with a beard was super helpful and informative. Thanks!
11 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Exeter (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Risposta di GO Outdoors - Exeter (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.