Ellie was extremely helpful as well as being friendly. I didn't need any real help finding what I wanted but Ellie gave useful advice when the payment machines played up. Very happy with the gloves I... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeSouth Street 3, DT1 1BL Dorchester, England, GB
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Scopri cosa dicono le persone
The person serving us was incredibly helpful and patient - I'm vegan and so trying to determine which boots were suitable was a challenge - unfortunately it wasn't obvious from the signs! In spite of... Leggi di più
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Heidi was superb. She should be promoted and given a pay rise. She knew precisely what I needed and where to find it. Dealing with Heidi was like watching an expert guide you effortlessly through a wo... Leggi di più
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Faced with an array of water bottles Amy and Tom were extremely helpful in helping me select one. I wish to add that I am 82 years old and they didn’t treat me as a fool. Most unusual and appreciated... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di articoli per il campeggio
- Negozio di abbigliamento activewear
- Negozio di biciclette
- Club di arrampicata
- Servizio di equitazione
- Negozio di articoli per la corsa
Informazioni su GO Outdoors - Dorchester (Express)
Scritti dall'azienda
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Scritti dall'azienda
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informazioni di contatto
South Street 3, DT1 1BL, Dorchester, England, Regno Unito
4,9
Eccellente
261 recensioni
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Le persone hanno visualizzato anche
Windbreak
Customer service was excellent with good advice offered regarding the various items I was looking to purchase.
Managed to buy at excellent price too although I've not used the windbreak yet.
31 agosto 2026
Risposta di GO Outdoors - Dorchester (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Heidi was superb
Heidi was superb. She should be promoted and given a pay rise. She knew precisely what I needed and where to find it. Dealing with Heidi was like watching an expert guide you effortlessly through a wonderful customer experience. She is the type of staff member that would make me go back.
17 settembre 2026
Non scritta su invito
Risposta di GO Outdoors - Dorchester (Express)
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Asked for 2 items and got immediate and…
Asked for 2 items and got immediate and helpful advice from Ellie
17 settembre 2026
Non scritta su invito
Risposta di GO Outdoors - Dorchester (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great costumer service
I came into the store to buy several items for a planned hiking holiday.
I was supported by Amy to help me to choose a rucksack. Amy was very friendly and informative, taking time to help me decide what I needed in a rucksack.
9 settembre 2026
Non scritta su invito
Risposta di GO Outdoors - Dorchester (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Ellie and colleague were really helpful…
Ellie and colleague were really helpful with getting what I needed and very friendly. Thank you
16 settembre 2026
Non scritta su invito
Risposta di GO Outdoors - Dorchester (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Ellie was very helpful when helping me…
Ellie was very helpful when helping me look for a waterproof walking shoe!
Very knowledgeable too! Thank you!
16 settembre 2026
Non scritta su invito
Risposta di GO Outdoors - Dorchester (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Ellie and Amy Dorchester
Ellie and Amy were hugely helpful yesterday in finding me a pair of walking boots. They managed to secure me a £30 discount. 5* service.
15 settembre 2026
Non scritta su invito
Risposta di GO Outdoors - Dorchester (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Exactly what I was looking for
Amy and Ellie led me to exactly what I was looking for, the style and price I wanted. Completed my purchase of walking shoes in no time. Many thanks!
14 settembre 2026
Non scritta su invito
Risposta di GO Outdoors - Dorchester (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Helpful staff in great shop
Ellie was extremely helpful as well as being friendly. I didn't need any real help finding what I wanted but Ellie gave useful advice when the payment machines played up. Very happy with the gloves I got (found them easily too in the well-laid out shop) - all ready for colder weather now.
11 settembre 2026
Non scritta su invito
Risposta di GO Outdoors - Dorchester (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
The staff at the Dorchester shop are…
The staff at the Dorchester shop are helpful and friendly. Great customer service.
2 settembre 2026
Risposta di GO Outdoors - Dorchester (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Welcomed to store and helped in choice…
Welcomed to store and helped in choice of walking boots.Helped throughout visit by Ellie who was knowlegable and keen to help.
9 settembre 2026
Non scritta su invito
Risposta di GO Outdoors - Dorchester (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Amy in the Dorchester store is excellent
Amy in the Dorchester store is excellent and polite.very professional always welcoming and happy to help
9 settembre 2026
Non scritta su invito
Risposta di GO Outdoors - Dorchester (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Very helpful and positive in their approach
Cher and Ellie helped me in my search for waterproof walking shoes. They were both very cheerful and helpful and did their best to find what I was looking for. I highly recommend this branch of Go Outdoors!
3 settembre 2026
Non scritta su invito
Risposta di GO Outdoors - Dorchester (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Eben
Eben, was more than helpful , can’t praise her enough. Wish every shopping experience was as good!!
6 settembre 2026
Non scritta su invito
Risposta di GO Outdoors - Dorchester (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Ellie went above and beyond
Ellie was so lovely and went above and beyond during our visit.
Discount for scout leaders is also a great initiative by Gooutdoors.
6 settembre 2026
Non scritta su invito
Risposta di GO Outdoors - Dorchester (Express)
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Staff were very helpful and friendly
Staff were very helpful and friendly. Products are ace.
31 agosto 2026
Non scritta su invito
Risposta di GO Outdoors - Dorchester (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Risposta di GO Outdoors - Dorchester (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Excellent service by Cher
Excellent service by Cher. V helpful and knowledgeable.
28 agosto 2026
Non scritta su invito
Risposta di GO Outdoors - Dorchester (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Very helpful and friendly Amy
Very helpful and friendly Amy. Lovely item purchased.
19 agosto 2026
Non scritta su invito
Risposta di GO Outdoors - Dorchester (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
I came in looking for a rucksack for a…
I came in looking for a rucksack for a 3 day hike in Dartmoor. I was served by Tom who was very informative and recommended the right bag for me, as well as a dry bag due to the weather looking quite wet and stormy.
27 agosto 2026
Non scritta su invito
Risposta di GO Outdoors - Dorchester (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
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