Fantastic shop with a massive variety of outdoor gear! What truly made my visit 5 stars was the exceptional customer service from Sarah. She was incredibly lovely, patient, and knowledgeable, giving... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Fantastic shop with a massive variety of outdoor gear! What truly made my visit 5 stars was the exceptional customer service from Sarah. She was incredibly lovely, patient, and knowledgeable, giving... Leggi di più
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staff very helpful, especially Brad who gave good advice on an expensive coat. Sarah was very supportive too. Well worth the a visit with excellent stock levels.
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It was overall terrible. Me and my family went for preparation towards a trip. My sister has a student discount so on everything we get 20 % off and it was all okay until we paid. However , the option... Leggi di più
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Went to buy a new pair of walking boots as mine were 2 years old and had passed their best. Would like to thank Jack who was very patient and gave good advice as I tried on several different pairs unt... Leggi di più
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Scritti dall'azienda
Scritti dall'azienda

Canley Road, Canley, CV5 6RN, Coventry, Regno Unito
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Very Happy with my Cycle Helmet.
Very good quality for the price.
Very efficient Click & Collect.
MANY THANKS.

Risposta di GO Outdoors - Coventry
Sarah who served me at the Canley store was excellent, very helpful she should receive employee of the month having to contend with staff that truly have no interest in their role the
Young men and girls on the other check out were visibly on their phones etc totally ignoring the customers waiting not a good impression to customers as a manger myself I would be appalled to think my staff where ignoring clients leaving one lady (Sarah ) to serve on her own especially when there was more than one customer waiting!! For staff to congregate around one till by the entrance is not good customer practice for those entering or leaving the premises.

Risposta di GO Outdoors - Coventry
One lady shop assistant was very helpful . Another lady at the till was very polite and professional.

Risposta di GO Outdoors - Coventry
This purchase could not have been smoother. From ordering on-line to pick-up at my local store, everything went exactly as it should. The members' discount was a great help as well.

Risposta di GO Outdoors - Coventry
Did not receive email notification that the order was ready for collection.

Risposta di GO Outdoors - Coventry
Sarah was very helpful and polite credit to your company

Risposta di GO Outdoors - Coventry
Excellent quality and wide range of products. Really good prices, often cheaper than online. Great customer service.
The particular item I wanted is £5 online. In Go Outdoors it was 97p. My membership card paid for itself almost in a single purchase.

Risposta di GO Outdoors - Coventry
The store was easy to navigate and had great stock.
Becky who was on checkout on the day was lovely and took the time to advise us on offers available on tent accessories and on the benefit of renewing my membership on the spot. Good shop great service, will be back.

Risposta di GO Outdoors - Coventry
I visited GO Outdoors in Coventry, (my local store) in mid July. They hold a good selection of items and the staff are always excellent. Suzanne , the lady who regularly works in their footwear section, is always very helpful and knowledgeable and I have made numerous purchases based on her advice and assistance, all have been good buys.
When I came to checkout my goods Sarah was also very helpful and efficient, sorting out membership and making the experience enjoyable whilst taking an active interest in me as a customer. It’s nice to be treated so well in a shop these days.

Risposta di GO Outdoors - Coventry
None of the sports shoes on display in the shop had the available size range next to it. The assitant told me that the only way to find out whether you had any in the shop to fit size 49 was to choose a shoe, go and look out the back, and so on for every shoe. I walked out.

Risposta di GO Outdoors - Coventry

Risposta di GO Outdoors - Coventry
They no longer sold what i needed but helped is find an alternative place, customer service excellent, So friendly paid great attention to the dog who is the most important person in our house even offered to help my hubby with my mobility scooter.

Risposta di GO Outdoors - Coventry
Having assumed I would need to just get things online, it was great to be able to come in, find what I needed and decide between different options. Team member Jack was really helpful with things I needed to try on and in offering information and advice to help me decide between different options.

Risposta di GO Outdoors - Coventry
This was my first time coming to the store and it got me excited for future camping trips.
My cashier, Sarah, was lovely and signed me up for the membership which was definitely worth it.

Risposta di GO Outdoors - Coventry

Risposta di GO Outdoors - Coventry
Everything we needed for our camping trip was readily available and we were served by Sarah who was very lovely and walked us through how much we would save if we were to become members. I shall be returning anytime I need some more camping gear

Risposta di GO Outdoors - Coventry
Needed to buy some good walking boots after experiencing toe pain in my existing boots. Excellent advice provided by Millie. She used the in store foot scanner which provided information about foot size including width and arch height and she then provided advice about the different boots on offer. This included information about the price variation and which style was better suited to my foot shape.Millie further explained about the waterproofing properties and how to retain this. Helpful patient informative and very knowledgeable about the products on sale. No pressure to buy more expensive boots. I felt reassured informed and assisted in my decision making.

Risposta di GO Outdoors - Coventry
Sarah was extremely helpful today and assisted me out to my car with some items. Lovely and nice lady

Risposta di GO Outdoors - Coventry
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