GO Outdoors - Coventry Recensioni 

2367
•
TrustScore 4.5 su 5

4,6

Canley Road, Canley, CV5 6RN Coventry, GB

•

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Valutata 5 stelle su 5

Fantastic shop with a massive variety of outdoor gear! What truly made my visit 5 stars was the exceptional customer service from Sarah. She was incredibly lovely, patient, and knowledgeable, giving... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

staff very helpful, especially Brad who gave good advice on an expensive coat. Sarah was very supportive too. Well worth the a visit with excellent stock levels.

L'azienda ha risposto

Valutata 1 stelle su 5

It was overall terrible. Me and my family went for preparation towards a trip. My sister has a student discount so on everything we get 20 % off and it was all okay until we paid. However , the option... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Went to buy a new pair of walking boots as mine were 2 years old and had passed their best. Would like to thank Jack who was very patient and gave good advice as I tried on several different pairs unt... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. anche in
  3. Club di arrampicata
  4. Negozio di abbigliamento activewear
  5. Negozio di articoli per la corsa
  6. Negozio di biciclette
  7. Servizio di equitazione

Informazioni su GO Outdoors - Coventry

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • Canley Road, Canley, CV5 6RN, Coventry, Regno Unito

  • 02476 933728

4,6

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

Tutte le recensioni

(2367)

36.702 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very Happy Customer.

Very Happy with my Cycle Helmet.
Very good quality for the price.
Very efficient Click & Collect.
MANY THANKS.

11 agosto 2026
Logo di GO Outdoors - Coventry

Risposta di GO Outdoors - Coventry

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Staff

Sarah who served me at the Canley store was excellent, very helpful she should receive employee of the month having to contend with staff that truly have no interest in their role the
Young men and girls on the other check out were visibly on their phones etc totally ignoring the customers waiting not a good impression to customers as a manger myself I would be appalled to think my staff where ignoring clients leaving one lady (Sarah ) to serve on her own especially when there was more than one customer waiting!! For staff to congregate around one till by the entrance is not good customer practice for those entering or leaving the premises.

5 agosto 2026
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Risposta di GO Outdoors - Coventry

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

The shop has great variety of goods , polite and helpful staff

One lady shop assistant was very helpful . Another lady at the till was very polite and professional.

10 agosto 2026
Non scritta su invito
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Risposta di GO Outdoors - Coventry

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great experience.

This purchase could not have been smoother. From ordering on-line to pick-up at my local store, everything went exactly as it should. The members' discount was a great help as well.

3 agosto 2026
Logo di GO Outdoors - Coventry

Risposta di GO Outdoors - Coventry

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 2 stelle su 5

Did not receive email notification that…

Did not receive email notification that the order was ready for collection.

3 agosto 2026
Logo di GO Outdoors - Coventry

Risposta di GO Outdoors - Coventry

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Sarah was very helpful and polite…

Sarah was very helpful and polite credit to your company

10 agosto 2026
Non scritta su invito
Logo di GO Outdoors - Coventry

Risposta di GO Outdoors - Coventry

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Wide range & great prices

Excellent quality and wide range of products. Really good prices, often cheaper than online. Great customer service.
The particular item I wanted is £5 online. In Go Outdoors it was 97p. My membership card paid for itself almost in a single purchase.

29 luglio 2026
Logo di GO Outdoors - Coventry

Risposta di GO Outdoors - Coventry

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

The store was easy to navigate and had…

The store was easy to navigate and had great stock.
Becky who was on checkout on the day was lovely and took the time to advise us on offers available on tent accessories and on the benefit of renewing my membership on the spot. Good shop great service, will be back.

5 agosto 2026
Non scritta su invito
Logo di GO Outdoors - Coventry

Risposta di GO Outdoors - Coventry

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

A great pair of hiking trainers at a fair price

I visited GO Outdoors in Coventry, (my local store) in mid July. They hold a good selection of items and the staff are always excellent. Suzanne , the lady who regularly works in their footwear section, is always very helpful and knowledgeable and I have made numerous purchases based on her advice and assistance, all have been good buys.
When I came to checkout my goods Sarah was also very helpful and efficient, sorting out membership and making the experience enjoyable whilst taking an active interest in me as a customer. It’s nice to be treated so well in a shop these days.

14 luglio 2026
Non scritta su invito
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Risposta di GO Outdoors - Coventry

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 1 stelle su 5

No way of knowing size 49 availability

None of the sports shoes on display in the shop had the available size range next to it. The assitant told me that the only way to find out whether you had any in the shop to fit size 49 was to choose a shoe, go and look out the back, and so on for every shoe. I walked out.

21 luglio 2026
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Risposta di GO Outdoors - Coventry

Thank you for sharing your review about your recent in store experience.

It is disappointing to understand that the store was unable to assist you in finding the wanted size. We strive in providing the best customer care to our customers and it is truly upsetting to know that this has not been the case for yourself.

Your comments have been noted and will be raised to the relevant departments to ensure that improvements are made. We do hope you give GO Outdoors another chance so we can provide a better experience in the future.

Kind regards
GO Outdoors Customer Care Team.

Valutata 5 stelle su 5

Great service

Great service . Good quality

20 luglio 2026
Logo di GO Outdoors - Coventry

Risposta di GO Outdoors - Coventry

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent service by Sarah 😊

Excellent service by Sarah 😊

2 agosto 2026
Non scritta su invito
Logo di GO Outdoors - Coventry

Risposta di GO Outdoors - Coventry

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

They no longer sold what i needed but…

They no longer sold what i needed but helped is find an alternative place, customer service excellent, So friendly paid great attention to the dog who is the most important person in our house even offered to help my hubby with my mobility scooter.

1 agosto 2026
Non scritta su invito
Logo di GO Outdoors - Coventry

Risposta di GO Outdoors - Coventry

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great to look at things in store

Having assumed I would need to just get things online, it was great to be able to come in, find what I needed and decide between different options. Team member Jack was really helpful with things I needed to try on and in offering information and advice to help me decide between different options.

31 luglio 2026
Non scritta su invito
Logo di GO Outdoors - Coventry

Risposta di GO Outdoors - Coventry

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

First time at the store- loved it

This was my first time coming to the store and it got me excited for future camping trips.
My cashier, Sarah, was lovely and signed me up for the membership which was definitely worth it.

29 luglio 2026
Non scritta su invito
Logo di GO Outdoors - Coventry

Risposta di GO Outdoors - Coventry

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Lovely staff

29 luglio 2026
Non scritta su invito
Logo di GO Outdoors - Coventry

Risposta di GO Outdoors - Coventry

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Trousers

I ordered some trousers . It was a quick delivery.

21 luglio 2026
Logo di GO Outdoors - Coventry

Risposta di GO Outdoors - Coventry

Hello,

Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.

Thank you for choosing to shop with us.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Everything we needed for our camping…

Everything we needed for our camping trip was readily available and we were served by Sarah who was very lovely and walked us through how much we would save if we were to become members. I shall be returning anytime I need some more camping gear

27 luglio 2026
Non scritta su invito
Logo di GO Outdoors - Coventry

Risposta di GO Outdoors - Coventry

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Good, helpful informative advice

Needed to buy some good walking boots after experiencing toe pain in my existing boots. Excellent advice provided by Millie. She used the in store foot scanner which provided information about foot size including width and arch height and she then provided advice about the different boots on offer. This included information about the price variation and which style was better suited to my foot shape.Millie further explained about the waterproofing properties and how to retain this. Helpful patient informative and very knowledgeable about the products on sale. No pressure to buy more expensive boots. I felt reassured informed and assisted in my decision making.

26 luglio 2026
Non scritta su invito
Logo di GO Outdoors - Coventry

Risposta di GO Outdoors - Coventry

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Sarah was extremely helpful today and…

Sarah was extremely helpful today and assisted me out to my car with some items. Lovely and nice lady

25 luglio 2026
Non scritta su invito
Logo di GO Outdoors - Coventry

Risposta di GO Outdoors - Coventry

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

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