GO Outdoors - Cheltenham (Express) Recensioni 

373
TrustScore 5 su 5

4,9

The Brewery Quarter, Henrietta Street, GL50 4AA Cheltenham, England, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Andy the sales assistant was extremely helpful assisting with setting up Go Card membership and dealing with a separate gift card I wished to utilise. The shorts I purchased were very competitively pr... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Such a clean fresh environment. Loved how it’s set up with plenty of room to browse. The only downside side was that we wanted to try on some of the waterproof jackets but because of all the securi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Went in to pick up an order of a camping stove, Luke was so helpful and signposted me to an offer on gas cannisters. It was a really good deal and saved me money. Highly recommend using this store, ve... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

popped in earlier in the week to try and source a repair to my Sendero 4 tent pole following storm damage. Met Luke who was massively helpful, and recommended popping back in to size up the poles so... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. Negozio di abbigliamento activewear
  3. Negozio di biciclette
  4. Club di arrampicata
  5. Servizio di equitazione
  6. Negozio di articoli per la corsa

Informazioni su GO Outdoors - Cheltenham (Express)

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • The Brewery Quarter, Henrietta Street, GL50 4AA, Cheltenham, England, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

373 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(373)

35.808 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Extremely good customer service…

Extremely good customer service received from Luke. Answered all our questions and was very friendly, chatty and had a good sense of humour, in a very professional way. We would return to this store, for the service we received from Luke, alone.

9 maggio 2026
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Risposta di GO Outdoors - Cheltenham (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Thank you to Neil for his help in…

Thank you to Neil for his help in making my purchase. He made the experience easy with his knowledgable guidance. Also to Morgan for being so pleasant.

9 maggio 2026
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Risposta di GO Outdoors - Cheltenham (Express)

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Helpful and friendly customer service

Oliver helped me select a new waterproof, explaining the options and price points and pros and cons of each choice. I was happy that my purchase will meet my needs and enjoyed my shopping experience.

7 maggio 2026
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Risposta di GO Outdoors - Cheltenham (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Top service from Neil!

We went in today to get DoE gear for my daughter and the member of staff called Neil was exceptional! He was sooo helpful! Made sure we had everything we needed and gave us so much useful advice. He really is fantastic! If you need DoE advice, Neil is your man! Will happily return for anything outdoors we need and see Neil. Top guy, top service!!

6 maggio 2026
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Risposta di GO Outdoors - Cheltenham (Express)

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Helpful staff

I phoned in the morning and asked 'Leah' if she could look on the shop floor for a couole of items - she happily did this - put the items aside for me and was very friendly and helpful when I called into the store to collect/buy them

2 maggio 2026
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Risposta di GO Outdoors - Cheltenham (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Very helpful staff

Benjamin was very helpful and his previous experience of Duke of Edinburgh was invaluable.
Thanks

1 maggio 2026
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Risposta di GO Outdoors - Cheltenham (Express)

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Andy was very knowledgeable and helpful…

Andy was very knowledgeable and helpful in selecting our walking shoe

1 maggio 2026
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Risposta di GO Outdoors - Cheltenham (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Saved loads with membership and discounts

Well-stocked shop and I bought everything I needed for my daughter’s DofE. Saved over £100 with membership and discounts, so very happy! Morgan was really helpful and friendly.

18 aprile 2026
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Risposta di GO Outdoors - Cheltenham (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Staff were really friendly and helpful

Staff were really friendly and helpful. Full of information and mindful of budgets. Easy to talk to and full of helpful tips.

15 aprile 2026
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Risposta di GO Outdoors - Cheltenham (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Good kit at extraordinary price

Great selection at store. Looked for a couple of things one does not find easily and got what I wanted. Really happy with what I bought, which I think will serve me for many years to come. I bought trousers, great backpack going at a really good price, multitool and a couple of minor bits, and through membership made an extraordinary saving. The staff were helpful without being obtrusive, and the girl at checkout was great. Altogether a happy experience. I will be back when I need more!

26 marzo 2026
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Risposta di GO Outdoors - Cheltenham (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent shopping experience

Very helpful and patient sales assistant, Benjamin. Knowledgeable about the products and guided us towards what was most suitable for our walking holiday.

7 aprile 2026
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Risposta di GO Outdoors - Cheltenham (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent customer service from Andy

Excellent customer service from Andy. He really knew the products & offered helpful advice.
Brought out several pairs of shoes for me to try & jumped on the till too.
Very positive experience

6 aprile 2026
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Risposta di GO Outdoors - Cheltenham (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Very good comprehensive helpful service…

Very good comprehensive helpful service provided by Benjamin last week in store . Thoughtful and informative regarding all aspects of hiking kit required for my two up and coming hiking holidays . No sales pressure and genuine desire to help -end result I made a big purchase . Appreciate the members discount Cynthia

3 aprile 2026
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Risposta di GO Outdoors - Cheltenham (Express)

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Luke and Ben were fab

Luke and Ben were fab - helpful and great offers being shown to us

6 aprile 2026
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Risposta di GO Outdoors - Cheltenham (Express)

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Had a great experience in Go Outdoors…

Had a great experience in Go Outdoors Cheltenham, big spacious shop and lovely staff. Big thanks to Emaad for helping me try on near enough every walking shoe in the shop, patiently listening to my requirements and turning what is usually a highly frustrating process for me into a breeze. Very professional, calm, personable and knowledgeable too - gave me plenty of detailed recommendations about brands and features that might suit me in the future. What a gem. Ended up walking away with two pairs of shoes instead of one. Thanks, Emaad!

4 aprile 2026
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Risposta di GO Outdoors - Cheltenham (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

The excellent employee- Luke

The employee, Luke, was extremely friendly, attentive and helpful!

4 aprile 2026
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Logo di GO Outdoors - Cheltenham (Express)

Risposta di GO Outdoors - Cheltenham (Express)

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

A happy customer.

We was made very welcome and Andy was very helpful nothing was to much trouble and help me pick the right boots,and Luke was also helpful and check a price on one item that was marked up wrong.

3 aprile 2026
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Risposta di GO Outdoors - Cheltenham (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Andy and Luke were very helpful

Andy and Luke were very helpful - thank you!

3 aprile 2026
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Logo di GO Outdoors - Cheltenham (Express)

Risposta di GO Outdoors - Cheltenham (Express)

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Does it get any better

The staff are incredibly knowledgeable and provided me with everything I needed. I’d recommend making the trip to purchase whatever you’re looking for in store!!

9 marzo 2026
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Logo di GO Outdoors - Cheltenham (Express)

Risposta di GO Outdoors - Cheltenham (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent customer care!

Excellent customer care by Andy and Luke.

30 marzo 2026
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Logo di GO Outdoors - Cheltenham (Express)

Risposta di GO Outdoors - Cheltenham (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

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