GO Outdoors - Carlisle (Express) Recensioni 

675
TrustScore 5 su 5

4,9

74-76 English Street, CA3 8HP Carlisle, Cumbria, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I made my order by click and collect. Amy and another member of staff were very polite and helpful as while I was there to collect my order I did a little browsing for a future purchase while I was th... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Looking to buy new walking shoes and was served by Amy who was cheerful and very helpful, checking to see if they had my size in the shoe I wanted and explaining the options available when I asked to... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

I called into Carlisle store to enquire about a click and collect order. The lady in the shop ( unfortunately I don’t have her name) was tremendously helpful. She found the order and gave me a tracki... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My experience was made exceptionally good today in store by Gav. He was both professional and experienced in his advice and guidance in his advice. He guided me through tent, sleeping bag and accessor... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. Negozio di abbigliamento activewear
  3. Negozio di biciclette
  4. Club di arrampicata
  5. Servizio di equitazione
  6. Negozio di articoli per la corsa

Informazioni su GO Outdoors - Carlisle (Express)

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • 74-76 English Street, CA3 8HP, Carlisle, Cumbria, Regno Unito

  • 01228 588253

4,9

Eccellente

TrustScore 5 su 5

675 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(675)

35.808 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Pleasant helpful service

19 marzo 2025
Non scritta su invito
Logo di GO Outdoors - Carlisle (Express)

Risposta di GO Outdoors - Carlisle (Express)

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Always great service

Always amazing service from all of the team.kayleigh was very polite and knowledgeable.

21 marzo 2025
Non scritta su invito
Logo di GO Outdoors - Carlisle (Express)

Risposta di GO Outdoors - Carlisle (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent service

Excellent service

17 marzo 2025
Logo di GO Outdoors - Carlisle (Express)

Risposta di GO Outdoors - Carlisle (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Friendly and helpful staff and good…

Friendly and helpful staff and good quality clothes at affordable prices

14 marzo 2025
Logo di GO Outdoors - Carlisle (Express)

Risposta di GO Outdoors - Carlisle (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I was served by Sarah

I was served by Sarah. She was friendly and answered my questions about the product I wanted to buy. She gave me good advice and I am happy with my purchase.

30 gennaio 2025
Non scritta su invito
Logo di GO Outdoors - Carlisle (Express)

Risposta di GO Outdoors - Carlisle (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Plenty of choice in walking shoes

Plenty of choice in walking shoes. Assistant was very helpful and I left with a grwat pair of shoes at a really good price.

9 marzo 2025
Logo di GO Outdoors - Carlisle (Express)

Risposta di GO Outdoors - Carlisle (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Xen was excellent service as usual

Xen was excellent service as usual. Best go outdoors shop in Cumbria

9 marzo 2025
Non scritta su invito
Logo di GO Outdoors - Carlisle (Express)

Risposta di GO Outdoors - Carlisle (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Wonderful service today

Wonderful service today, the staff we very helpful and made our shopping experience so much easier

1 marzo 2025
Non scritta su invito
Logo di GO Outdoors - Carlisle (Express)

Risposta di GO Outdoors - Carlisle (Express)

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Fantastic service

Fantastic service from the girls in the Carlisle store. Needed to purchase two items, but when they didn't have one they went over and beyond to source it for me. Friendly yet professional without being pushy. A credit to GO Outdoors.

21 febbraio 2025
Non scritta su invito
Logo di GO Outdoors - Carlisle (Express)

Risposta di GO Outdoors - Carlisle (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Gavin wad very helpful today I was…

Gavin wad very helpful today I was buying a travel plug and also a rucksack. Good service all round.

20 febbraio 2025
Non scritta su invito
Logo di GO Outdoors - Carlisle (Express)

Risposta di GO Outdoors - Carlisle (Express)

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Big shout out to Lesley

Big shout out to Lesley. Bought an OEX tent a few days ago for my son to go wild camping with mates. We struggled with the tent poles when practising in the garden and he had difficulty again when he packed the tent away on the hill. As a result a small piece broke off the eyelet. We rang to explain the problem and Leslie kindly said to return it for a refund as it’s clearly not fit for use. That is excellent service and is very much appreciated. There was no fuss whatsoever. We spend a lot of money at Go Outdoors and it’s partly due to good products at good prices but more so the service we receive from the shop. It was a shame about the tent as apart from the pole issue we thought it was a cracking tent.

20 febbraio 2025
Non scritta su invito
Logo di GO Outdoors - Carlisle (Express)

Risposta di GO Outdoors - Carlisle (Express)

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Valutata 4 stelle su 5

Sarah was really helpful at the…

Sarah was really helpful at the checkout and prompted me to get my members card. I didn’t have it with me but she then offered to search it via our home address. I’m so glad she did it and I got extra discount because of that.

20 febbraio 2025
Non scritta su invito
Logo di GO Outdoors - Carlisle (Express)

Risposta di GO Outdoors - Carlisle (Express)

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Today I visited the Carlisle store for…

Today I visited the Carlisle store for some walking boots. Gav was so patient and helpful. Lesley served us at the till and was absolutely lovely, we had a good chat! Thank you both for your great service 👍

18 febbraio 2025
Non scritta su invito
Logo di GO Outdoors - Carlisle (Express)

Risposta di GO Outdoors - Carlisle (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

A big shout out to Sarah who is always…

A big shout out to Sarah who is always welcoming and makes me feel a valued customer, GO Outdoors need to keep people like Sarah, she's everything a retail store needs.

Regarding the store, I would like to see more North Face / RAB products. GO Outdoors has potential as Carlisle has no other walking store which is surprising due to the City's location close to The Lake District. For North Face & RAB products I have to shop online for a greater choice.

18 febbraio 2025
Non scritta su invito
Logo di GO Outdoors - Carlisle (Express)

Risposta di GO Outdoors - Carlisle (Express)

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Walking Boots…

I needed some new walking boots and we were traveling through Carlisle. I needed a wide fit because of a problem with my foot. The young man at Carlisle gave me lots of advice and spent time explaining. I really appreciated his time. So a big thank you and the boots are great

10 febbraio 2025
Valutata 5 stelle su 5

Outstanding service and desire to go…

Outstanding service and desire to go beyond.
I purchased a pair of Merrel running shoes but when I got home and tried them round the house the right hand shore was tight in the toe. Unfortunately I had put the box and packaging in the bin but I rang the shop fully expecting them to say sorry etc. The shop assistant went out of her way to offer a solution nd asked me to return to the shop. She then offered to exchange the shoes for a larger size but retain the new box. I accepted the offer and now have a fine pair of proper sized shoes.

5 febbraio 2025

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