Given the comparable size of this store (Caernarfon Express) to its closest neighbours at Bangor and Llandudno, we were pleasantly surprised by how helpful the staff were. Dewi was great, he offered... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Fantastic customer service at this store today and every other time we visit. Mat always helps with what we need, has fantastic knowledge and a lot of patience. Brilliant store!
L'azienda ha risposto
I recently went into our local go outdoors and was totally ignored by the staff. Infact the man who was in there, not sure if he is manager, but I was looking at foot ware and he walked between me and... Leggi di più
L'azienda ha risposto
We visited the Caernafon Gooutdoor store earlier today. As we were looking at Fridges and cool boxes an assistant asked if we needed help. His name was Dewi. Very knowledgeable and helpful with our qu... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di articoli per il campeggio
- Negozio di abbigliamento activewear
- Negozio di biciclette
- Club di arrampicata
- Servizio di equitazione
- Negozio di articoli per la corsa
Informazioni su GO Outdoors - Caernarfon (Express)
Scritti dall'azienda
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Scritti dall'azienda
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informazioni di contatto
Dinas Garage, Dinas, LL54 7YN, Caernarfon, Regno Unito
- 01286 800125
4,8
Eccellente
209 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Outstanding customer service
Outstanding customer service, polite knowledgable and diligent.
24 marzo 2023
Non scritta su invito
Risposta di GO Outdoors - Caernarfon (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Best Go Outdoors around
Best Go Outdoors around, glad to still see Adam working on Sundays, brilliant for first clas experience on products and knowledge
26 marzo 2023
Non scritta su invito
Risposta di GO Outdoors - Caernarfon (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Staff were excellent and extremely…
Staff were excellent and extremely helpful, waterproof wear at a decent price
28 marzo 2023
Non scritta su invito
Risposta di GO Outdoors - Caernarfon (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Risposta di GO Outdoors - Caernarfon (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Risposta di GO Outdoors - Caernarfon (Express)
Hi Meg,
I appreciate you taking the time to leave us this review.
Thank you for your feedback, this helps us to improve our service for everyone.
We hope you had a great experience with us and we look forward to seeing you again soon.
Thanks,
Mohammed,
Go Outdoors Online Review Team.
A warm and welcoming store
A warm and welcoming store, filled with some brilliant products and a really good sale. 25% off Berghaus, got myself a Berghaus fleece for just £19!!
Thanks will definitely be back in soon 😀
26 marzo 2023
Non scritta su invito
Risposta di GO Outdoors - Caernarfon (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Great essential gear at reasonable…
Great essential gear at reasonable prices
26 marzo 2023
Non scritta su invito
Risposta di GO Outdoors - Caernarfon (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Got great kit for this wet weather
Got great kit for this wet weather, good members card prices
23 marzo 2023
Non scritta su invito
Risposta di GO Outdoors - Caernarfon (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Customer service was exceptional
Customer service was exceptional, the gentleman had enough time to show and explain to me.
Fair price, but the service recieved was worth it.
22 marzo 2023
Non scritta su invito
Risposta di GO Outdoors - Caernarfon (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Risposta di GO Outdoors - Caernarfon (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Level of service no longer expected unfortunately
The young man that helped me was so accommodating and so knowledgeable about the different boots I was trying on. Whilst he did get me to spend more than I had planned I’m so glad I followed his advice.
Other 2 male staff members I interacted with also helpful and friendly.
15 marzo 2023
Non scritta su invito
Risposta di GO Outdoors - Caernarfon (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Staff cynorthwyol a clên iawn
Staff cynorthwyol a clên iawn. Fyddai’n ôl yn sicr
15 marzo 2023
Non scritta su invito
Risposta di GO Outdoors - Caernarfon (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Able to communicate with the assistant…
Able to communicate with the assistant through the medium of the Welsh language
14 marzo 2023
Risposta di GO Outdoors - Caernarfon (Express)
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Found just what I needed and half price…
Found just what I needed and half price great value and service
14 marzo 2023
Non scritta su invito
Risposta di GO Outdoors - Caernarfon (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Hi good quality product at a very good…
Hi good quality product at a very good price well recommended thankyou would buy again
5 marzo 2023
Risposta di GO Outdoors - Caernarfon (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Choice and helpful staff.
7 marzo 2023
Risposta di GO Outdoors - Caernarfon (Express)
Hi Colin
I appreciate you taking the time to leave us this review.
I am pleased to hear that our staff was helpful.
We hope you had a great experience with us and we look forward to seeing you again soon.
Thanks,
Harrison
Online Review Team.
Came in today to collect an online…
Came in today to collect an online order. Very friendly staff, simple collection and was allowed to try on the new boots before leaving.
Diolch Ed ac Adam
6 marzo 2023
Non scritta su invito
Risposta di GO Outdoors - Caernarfon (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Very helpful sales assistants
Very helpful sales assistants, I believe their names are Ed and Helen. Definitely knew their stuff. I would certainly recommend this branch of Go Outdoors and will be shopping there again
6 marzo 2023
Non scritta su invito
Risposta di GO Outdoors - Caernarfon (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Risposta di GO Outdoors - Caernarfon (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Must have came in when it was quite the…
Must have came in when it was quite the staff had all the time in the world to help my daughter to find some waterproof wear for our hike tomorrow, really pleased with what we got. And a great price, hopefully we wont need them but you can never be sure with the weather.
Thank you Go Caernarfon 👍
4 marzo 2023
Non scritta su invito
Risposta di GO Outdoors - Caernarfon (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.