I was served by thando today she was a lovely worker who helped us with our purchase and didn’t rush us at all. she made our experience as two teenage girls so comfortable. Will definitely be returnin... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Went into store with my grandson to pick up carp fishing gear for a family holiday. I was helped out extensively by Callum who took the time to ensure we got everything we needed at whatever price poi... Leggi di più
L'azienda ha risposto
Zero customer service in store, zero communication on online and rude staff. Forced to pay membership twice. Presented with my click and collect garments in a heap, like they had been kicked around... Leggi di più
L'azienda ha risposto
Lovely experience at Go Outdoors in Bury. Eve on the tills was really helpful and polite and made the checkout experience really easy.
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di articoli per il campeggio
- Negozio di abbigliamento activewear
- Negozio di biciclette
- Club di arrampicata
- Servizio di equitazione
- Negozio di articoli per la corsa
Informazioni su GO Outdoors - Bury
Scritti dall'azienda
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Scritti dall'azienda
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informazioni di contatto
52 Angouleme Way, BL9 0BT, Bury, England, Regno Unito
- 0161 393 9361
4,9
Eccellente
4K recensioni
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Le persone hanno visualizzato anche
Helpful staff
Our cashier was very helpful and thorough, and helped us with the questions we had!
(We were served by eve)
16 agosto 2026
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Risposta di GO Outdoors - Bury
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Lovely experience at Go Outdoors in…
Lovely experience at Go Outdoors in Bury. Eve on the tills was really helpful and polite and made the checkout experience really easy.
15 agosto 2026
Non scritta su invito
Risposta di GO Outdoors - Bury
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Great service my branch is Bury is fab…
Great service my branch is Bury is fab and Thando today was really lovely and very understanding … thank you very much… very satisfied customer 🙏👏😄
15 agosto 2026
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Risposta di GO Outdoors - Bury
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Experience in shop
I was served by thando today she was a lovely worker who helped us with our purchase and didn’t rush us at all. she made our experience as two teenage girls so comfortable. Will definitely be returning !!!
14 agosto 2026
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Risposta di GO Outdoors - Bury
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Easy to cut down to size works really…
Easy to cut down to size works really well with the original poles. I actually ordered the wrong poles but they changed them without hesitation! This is the second set I’ve bought to replace the older broken poles works great every time!!
3 agosto 2026
Risposta di GO Outdoors - Bury
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Risposta di GO Outdoors - Bury
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Incredible service from Eve
I visited the Bury branch to pick up some camping gear and needed much help. Luckily I was served by Eve on tills who made the experience much easier. Thanks Eve!
6 agosto 2026
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Risposta di GO Outdoors - Bury
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Zero customer service in store
Zero customer service in store, zero communication on online and rude staff.
Forced to pay membership twice.
Presented with my click and collect garments in a heap, like they had been kicked around the floor for days.
Opportunity to reply to my emails was given, but no reply.
30 luglio 2026
Risposta di GO Outdoors - Bury
We are sorry to hear about your experience and disappointed to learn that both our in-store service and communication fell below expectations. We understand how frustrating it must have been to feel unsupported, to have been charged for membership twice, and to collect your Click & Collect order in an unacceptable condition.
We can see that you have contacted our customer care team who have looked into this further for you and provided a resolution.
Thank you for taking the time to leave your review.
Kind regards
Go Outdoors Customer Care Team
Helpful and pleasant staff helped to…
Helpful and pleasant staff helped to resolve product problem easily and without any fuss. Thank you.
3 agosto 2026
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Risposta di GO Outdoors - Bury
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Gave the bury store a call spoke to…
Gave the bury store a call spoke to Thando to reserve a pair of scarpa crux approach men’s walking shoes last pair left in store and it was no trouble to save them for me to collect
Thanks for your prompt response & service Thando
3 agosto 2026
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Risposta di GO Outdoors - Bury
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Risposta di GO Outdoors - Bury
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Good for browsing
As always. Good. Lots of stock. Lovely staff. Especially Eve who was very helpful.
2 agosto 2026
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Risposta di GO Outdoors - Bury
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Lock down.
2.8.2026 i visited the bury store today, i brought my three year old with me, i had found an item i wanted so looked for a my size, my three year old ran off in a huge store and i could find him, i asked the ladies to help me find him, they did exactly what i asked like staying at the door to make sure no1 left with him, it got to the point where they were about to check cameras when i found him hiding behind some clothing. After everything was sorted they took me to the canteen to make sure we were both ok. I couldn't fault the ladies at the bury site. I shall 100% return (without my kids 😂) Thankyou very much.
2 agosto 2026
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Risposta di GO Outdoors - Bury
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Had a great experience today being helped by Thando
Had a great experience today being served by Thando, has some trouble with my membership card but she helped me sort it all out. She had even remembered me from a previous visit and asked how I was doing at uni. Lovely staff
1 agosto 2026
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Risposta di GO Outdoors - Bury
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Risposta di GO Outdoors - Bury
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
I was given the bike off the display…
I was given the bike off the display but was they were building it in the back. You could tell the bike was off the stand as it was dusty, the seat was saggy and the rubber on the handle bars was peeling. Ordered another and was told it would arrive by 1st August (my son's birthday) still not had an email to say it's arrived. Also the security tag has been left on my helmet!!!
25 luglio 2026
Risposta di GO Outdoors - Bury
Our customers’ suggestions and experiences play a vital role in improving the shopping experience that GO Outdoors provides and we are grateful for your feedback.
It is saddening to know that the first bike ordered was not in acceptable condition and that your helmet had the security tag left on. This is not the kind of experience we would want for our customers and your comments will be passed on to the store in question.
We can see that the second bike ordered has now been collected and we do apologise that this order was delayed.
We hope that you will choose to purchase from GO Outdoors again in the future to provide us with the opportunity to improve upon the service received.
Kind regards,
GO Outdoors Customer Care Team
Fishing tackle.
Went into store with my grandson to pick up carp fishing gear for a family holiday. I was helped out extensively by Callum who took the time to ensure we got everything we needed at whatever price point was acceptable. I was dubious about going to a chain store rather than a local tackle shop but absolutely would recommend and will be going back.
31 luglio 2026
Non scritta su invito
Risposta di GO Outdoors - Bury
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Risposta di GO Outdoors - Bury
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Lovely, helpful staff
The lady that helped my son find some walking boots was really friendly and helpful. Thando on the till was great with sorting a new membership card, she was really polite and made my son smile. Great experience.
31 luglio 2026
Non scritta su invito
Risposta di GO Outdoors - Bury
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Lee was super helpful!!!
I had arrived at the Bury store and realised I'd left my purse behind! Lee explained he could find our members card from our postcode and when I mentioned i had a blue light card he very kindly showed me where to find the card on the app. He saved the day, thank you.
30 luglio 2026
Non scritta su invito
Risposta di GO Outdoors - Bury
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
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