GO Outdoors - Birkenhead (Express) Recensioni 

1229
TrustScore 5 su 5

4,9

32/34 Borough Pavement, Pyramids Shopping Centre, CH41 2XX Birkenhead, GB


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Valutata 5 stelle su 5

Went to the store today as urgently needed some waterproof trousers. Abbie directed me to the right area and explained the advantages of having a membership card. Great service and the one shop I’l... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Trying to order 2x Compass e bikes on sale and website not accepting membership for discount. Spoke to Adam Lynch at Birkenhead store who not only ordered 2 bikes in for me to collect but also spoke... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I rang ahead to prior to making a visit to store. Adam was both helpful and informative. He provided information about two differing BBQ's including a description and price when I asked.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Fantastic service at go outdoors Birkenhead today Chris who severed me was very helpful with the tent i bought and very friendly thanks

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. Negozio di abbigliamento activewear
  3. Negozio di biciclette
  4. Club di arrampicata
  5. Servizio di equitazione
  6. Negozio di articoli per la corsa

Informazioni su GO Outdoors - Birkenhead (Express)

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • 32/34 Borough Pavement, Pyramids Shopping Centre, CH41 2XX, Birkenhead, Regno Unito

  • 0151 559 3381

4,9

Eccellente

TrustScore 5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(1229)

35.367 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Adam

Adam, you are a star. I love how you knew why we'd come in. Your advice and help was brilliant. We'll be back for the rest of his D of E stuff next month. Thank you so much

3 giugno 2026
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Risposta di GO Outdoors - Birkenhead (Express)

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

GO Outdoors Birkenhead

GO Outdoors Birkenhead. Excellent service, great customer experience. Thanks to Chris.

3 giugno 2026
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Risposta di GO Outdoors - Birkenhead (Express)

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 4 stelle su 5

We went to get a couple of things for a…

We went to get a couple of things for a camping trip. Mimi was on the first floor and was funny and helpful. Chris was at the till, he went out of his way to help and was also cheerful.

23 maggio 2026
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Risposta di GO Outdoors - Birkenhead (Express)

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Very friendly and helpful service from…

Very friendly and helpful service from Adam, helped me resize my new camping backpack to the perfect comfort and helped us select the perfect tent, made sure we got the best deals and very quick checkout including signing up for the Go Outdoors membership

30 maggio 2026
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Risposta di GO Outdoors - Birkenhead (Express)

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great store with helpful staff

After a last minute order cancellation from another store we managed to get in touch with the Birkenhead store where Chris went through our order and reassured us he had most items in stock. On visiting the store Chris could not have been more helpful. He shared a range of knowledge with helpful tips and advice as well as giving us a range of options with ordered items. We would not hesitate to recommend this store and their staff.

29 maggio 2026
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Risposta di GO Outdoors - Birkenhead (Express)

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Abbie - Great service

Thursday 28th May. Abbie was great. She helped me find what I was looking for and nothing was too much trouble. Great service and fab attitude

28 maggio 2026
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Risposta di GO Outdoors - Birkenhead (Express)

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Both Mimi and Abbie were extremely…

Both Mimi and Abbie were extremely helpful and polite

20 maggio 2026
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Risposta di GO Outdoors - Birkenhead (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Patient, helpful and knowledgeable.

Saturday 16th May 2026
Chris was wonderful - very patient, helpful and knowledgeable. He never rushed or pushed us, allowing us to come to a decision in our own time, after trying on several pairs of walking shoes.
The shoes have proven excellent in fit and comfort and crucially for rectifying walking posture.

16 maggio 2026
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Risposta di GO Outdoors - Birkenhead (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Thank you to the staff

Thank you to the staff. I have been to the shop a few times recently and received help and advice. I was shown how certain equipment works and was able to try clothing on. Nothing was too much trouble. Thank you to Chris, Adam, Hannah, Sam and Mimi.

16 maggio 2026
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Risposta di GO Outdoors - Birkenhead (Express)

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I was wanting to reproof a coat but had…

I was wanting to reproof a coat but had no real clue about how to go about this or what I would need. I was served by Chris who took time to explain everything very clearly & thoroughly. I followed his instructions and felt very happy. I haven't worn the coat yet but if the products have worked well, Birkenhead Express will be the 1st place I go to when it needs reproofing again. Excellent customer service.

6 maggio 2026
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Risposta di GO Outdoors - Birkenhead (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent shop and customer service

Chris was excellent and his customer service was outstanding. His advice and guidance in selecting the right walking shoes was spot on.
Nothing was too much trouble and he has a very relaxed but professional manner.
Mimi was also very good and put me at ease while Chris was upstairs looking for something for me.

11 maggio 2026
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Risposta di GO Outdoors - Birkenhead (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Really friendly staff and a great store.

Jack & Chris were really friendly and helpful, couldn't have done any more if they tried. Lovely store, well stocked and always clean and tidy.
Thank you 😊

11 maggio 2026
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Risposta di GO Outdoors - Birkenhead (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Good prices and helpful workers

Shop has quite good prices with a membership and really helpful and nice workers. Chris helped me to choose a sleeping bag when I was completely confused about it. He spent time listening to my requests and trying to find a suitable sleeping bag for me. All this time he was friendly and professional. Would consider buying again if I need any camping equipment again.

17 aprile 2026
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Risposta di GO Outdoors - Birkenhead (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Adam was very helpful

Adam was very helpful, quick and had good knowledge

6 maggio 2026
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Risposta di GO Outdoors - Birkenhead (Express)

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

The team in the Birkenhead store are a credit

The team in the Birkenhead store are a credit to the company. Jack was very helpful and nothing was too much trouble, even though he was very busy and multi tasking! He was very knowledgeable about the products, asking questions to ensure we got what we needed.

4 maggio 2026
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Risposta di GO Outdoors - Birkenhead (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

We were served and assisted by Chris…

We were served and assisted by Chris today. His knowledge on D of E, what we needed and what was better suited to my son was great.
We didn't really have an idea on what we needed and we would have been lost without his help.
He even got a full conversation out of my 14 yr would son. Amazing!

2 maggio 2026
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Risposta di GO Outdoors - Birkenhead (Express)

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

My son is going to Norway with school…

My son is going to Norway with school for 11 days so I came in with a BIG list.
Adam went around the store with me showing me exactly what was what and even gave us demonstrations on how to use the equipment.
It made what i thought was going to be a daunting shopping experience easy and enjoyable.

2 maggio 2026
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Risposta di GO Outdoors - Birkenhead (Express)

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Go Outdoors Birkenhead

Shopped in store today, was served by Adam & he was very helpful & was informative about the products in the store. Adam also helped solve an issue with my membership.
Go Outdoors has a good selection of clothing & has some very good offers.

30 aprile 2026
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Risposta di GO Outdoors - Birkenhead (Express)

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Went in to get some things for my son's…

Went in to get some things for my son's DoE bronze.
Chris was extremely helpful and had very good advice.

26 aprile 2026
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Logo di GO Outdoors - Birkenhead (Express)

Risposta di GO Outdoors - Birkenhead (Express)

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Super helpful

Super helpful staff. Great customer service. Found everything I needed for my trip.

26 aprile 2026
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Risposta di GO Outdoors - Birkenhead (Express)

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

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