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Scopri cosa dicono le persone

Valutata 3 stelle su 5

Hard to reach but rep told me there are 20 lines, after that, system hangs up on you. They switched from Rogers BUT I was able to transfer my balance so it will pay for my $19 plan for 18 months. You... Leggi di più

Valutata 1 stelle su 5

Recent upgrade left me without a working sim card, replacement card never received. I have a year worth of service that is not being refunded and they are holding my number that I have had for the pas... Leggi di più

Valutata 1 stelle su 5

I have been without service for 2 days now. I was prompted to ad $10 worth of data for 1GB because my tank was empty. I didn't realize that Good2Go was experiencing a service interruption until after... Leggi di più

Valutata 1 stelle su 5

Since around August 11th, 2026, Good2Go service has been completely down. Customer service has not reachable by both email and phone from August 11th, - the date of this review, August 22nd, 2026. G... Leggi di più

Dettagli dell'azienda

  1. Negozio di telefoni cellulari
  2. anche in
  3. Negozio di accessori per cellulari
  4. Provider di servizi per le telecomunicazioni

Informazioni fornite da varie fonti esterne

Good2Go Mobile offers nationwide wireless phone plans with no contracts. Buy the data that you need. Low-cost prepaid phone plans for iPhone and Android devices.


Informazioni di contatto

1,4

Pessimo

TrustScore 1.5 su 5

100 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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1,4

Tutte le recensioni

(100)

45 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Chose a different company

Their data service never worked right. Even though it's cheap, I guess you get what you pay for. Canceling is next to impossible also. Have tried to do it 20+ times so far. Go with a different company and save yourself the frustration

26 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

If you forget your password

If you forget your password, good luck getting into your account. Security is absurd. I couldn't login even after going through the hassle of providing them with loads of personal information, including bank statement, despite a different representative saying I would be able to login. So how can I login to my account? Don't worry they'll delete it and you have to make a new one. Then technical issues on the site making it impossible for me to make a new account, now I have to wait days to try to make an account. It's like they want you to have a frustrating experience so that you go somewhere else.

This is not even mentioning the absurd pricing. Seriously go elsewhere, it will be cheaper and less stupid.

20 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Their service is horrible but their…

Their service is horrible but their customer service is incredibly horrible.

Run from this like the plague because high blood pressure and medical bills due to the stress of dealing with this scamming outfit is definitely not worth the little bit of supposed savings.

Time, also, is something ya can’t ever get back…

The tume WASTED on the phone / online trying to resolve issues with these asswipes is simply unacceptable.

I hope they go bankrupt and to jail for fraud because that’s exactly what it is; intentional FRAUD!

7 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

Customer service rude and cruel

I recently tried to find out how to cancel an account in the case of an account holders death. Spoke with an obscenely rude person on the customer service line who told me that they get to keep the over $250 credit on the account and when I politely asked how to escalate the issue I was told there is no issue it's just how it is. Avoid at all costs!

19 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Tried to port my number with PetroCan…

Tried to port my number with PetroCan to another service. Good 2Go advised it would take 24 hours. Three days later I’m still waiting. Tried to call them, but the recording just says they have too many waiting calls and they hang up. So I guess I’m just going to get a new number. Stay away from these guys!

5 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Terrible customer service

I canceled my phone number/account online prior to renewal date and it took 6 days and 4 phone calls for them to actually cancel. Call center employees provided no followup whatsoever until I repeatedly called. Avoid this company at all costs - there are much better MVNOs like Tello, which I've used.

2 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

These primitive people couldn't process…

These primitive people couldn't process my credit card nine months ago after years with PetroCan and I had to go elsewhere (ShoutOut at Seven Eleven).

But today, after nine months they couldn't processed the credit card charges and the account cancelled, they processed the charges.

Very crude and untrustworthy people - beware!

21 dicembre 2023
Non scritta su invito
Valutata 1 stelle su 5

C'est de l'arnaque mobile de 1…

C'est de l'arnaque mobiles de 1 les forfaits sont très chers. Deuxièmement j'avais mon compte et mon numéro prépayée depuis plus de 8 ans on a fermé mon compte sans préavis sois disant qu'un paiement à été retourné et on me dis qu'il n'y a aucun moyen de débloquer mon compte que je dois acheter une nouvelle carte sim you bet que j'ai été ailleurs !!!🤣🤣🤣 j'ai toujours payé avec des cartes prépayée... on a interrompus mon service 11 jours avant la fin d'un service que j'avais payé !!!! Le service à la clientèle est pourri on tombe sur des tata qui ne savent même pas de quoi ils parlent. Très déçu de mon expérience ! Si j'avais pu j'aurais mis 0 étoiles ! Une belle bande d'arnaqueur. Je suis passé à lucky mobile et je le recommande x 1000

1 aprile 2024
Non scritta su invito
Valutata 1 stelle su 5

Worst service ever

Worst service ever. Rep - John is good for nothing guy who is not only rude but has no idea about the customer service. I regret buying the prepaid plan and will try to get out of this service as soon as possible.

11 aprile 2024
Non scritta su invito
Valutata 1 stelle su 5

Exorbitant Rates for Local Calls.

I was on the Petro Canada plan for a number of years and never had an issue. Then in the span of 4 months, I have been charged the equivalent of one year's billing. In the last 24 hours, I was charged for what would normally be 6 months because I used the phone for 40 minutes over two phone calls according to the support agent. The plan that I was on for Petro Canada is now charging 40 cents per minute for local calls. I was never informed of any rate change and only found out when I started getting ridiculous topup charges. They could not even reimburse my remaining balance for today's topup as a good faith gesture. All in all a very disreputable provider. They could have even notified me that I was not on optimum plan for my usage but they never did so. Best to avoid such a businesse.

13 aprile 2024
Non scritta su invito
Valutata 1 stelle su 5

Fraud business plan promotion

Fraud business plan promotion. I planned to order a 1GB plan for $5/month. Logically speaking, it would only be $60 a year. But when it came to checkout, it showed that I still had to pay extra $68 in taxes and fees, which was more than the phone plan itself! Ridiculous to the extreme! This is complete fraud! I haven't seen any other company that the tax charges more than the phone bills! ! !

2 aprile 2024
Non scritta su invito
Valutata 1 stelle su 5

not yet a customer

not yet a customer
ordered a sim card was given no tracking #
Tried to contact support told too busy then they disconnected tried X 5
Tried to reply to there e mail ,will not connect
only one department opened on Sunday ,could not track orders

25 febbraio 2024
Non scritta su invito
Valutata 1 stelle su 5

SMS doesn't work on weekends

I believe they disabled your SMS capabilities on the weekends due to busiest timeframe. All the SMS will start to load at around Sunday's night or Monday (so you might get ~100-500 messages at the same timestamp)

28 novembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Exactly what other reviews say

Exactly what other reviews say. They over charge you when you prepay for the month instead of applying the amount to your monthly payment. Chargers “may” apply but they don’t tell you when or warn you. You end up paying ridiculous amounts. The “in your control” advertising is false advertising.

24 ottobre 2023
Non scritta su invito

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