Good Motors Recensioni 

368
TrustScore 4.5 su 5

4,3

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Valutata 5 stelle su 5

Visited yesterday and was able to test drive the Juke we had seen on website; no hassle, just gave us the keys. Answered all our questions, no had sales pitch, very relaxed. Also assisted with arrang... Leggi di più

Valutata 5 stelle su 5

Adrian was pleasant and professional and made the whole experience trouble free. I would definitely recommend this car sales. Would definitely use again. Can’t praise Adrian highly enough.

Valutata 1 stelle su 5

Appoling company stay well away. Bought a veichle with tyres barley legal, both finance company and good motors told me they would change them. I travelled 400 miles and this was not the case.... Leggi di più

Valutata 5 stelle su 5

I drove about 200 miles to buy a used Tesla Model 3 from Good Motors, and it was 100% worth the trip! The team was completely upfront, honest, and provided lightning-fast service with absolutely zero... Leggi di più

Dettagli dell'azienda

  1. Rivenditore di auto usate

Scritti dall'azienda

Good Motors is a Value for Money used car dealer based in Bury Greater Manchester. We are proud to offer you a first-class customer service and very competitive pricing. At Good Motors Ltd we stock a range of used cars to suit all budgets and lifestyles, we are sure to have the right car for you. so please browse our stock list


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

368 recensioni

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4,3

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(368)

61 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Have to recommend them

Just had a car delivered today. Paid for it yesterday and today it is here! Didn't expect such a quick delivery. Mohammed left early in the morning and drove the car 250 miles to get to us. A really nice driver who showed us over the car although he must have been tired after such a long drive and he had to travel back! The car is everything we wanted. Shaqeel was very helpful and knowledgeable and kept in contact throughout.

26 giugno 2025
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Risposta di Good Motors

Thank you so much for your fantastic feedback! We’re thrilled to hear that your car arrived so quickly and that you’re happy with both the vehicle and the service. Mohammed will be delighted to hear your kind words—it's never easy driving such a long distance, but we’re glad he could make the experience smooth for you.

We’re also pleased to hear that Shaqeel was able to assist you with all the details and kept you in the loop throughout the process. It’s always our goal to provide excellent service, and we’re glad we met your expectations.

Enjoy your new car, and if you need anything in the future, don’t hesitate to reach out!

Kind regards,
The Good Motors Team

Valutata 5 stelle su 5

Adrian was fantastic

Adrian was fantastic, no pressure sales, great experience compared to some companies

26 giugno 2025
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Risposta di Good Motors

Thank you for your kind words! We’re so glad to hear that you had a fantastic experience with Adrian. We always aim to provide a no-pressure, relaxed environment for our customers, so it’s great to know that we were able to make your car-buying experience stand out compared to others.

We truly appreciate your feedback and hope you’re enjoying your new car!

Kind regards,
The Good Motors Team

Valutata 5 stelle su 5

Great Experience

Made enquiries at 5:30pm Friday and the car was delivered to us by 11am the following morning in Liverpool. Lovely car, great price and communication with Rob was brilliant. Thanks very much.

14 giugno 2025
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Risposta di Good Motors

Thank you so much for your fantastic feedback! We’re delighted to hear that the car was delivered so quickly and that you’re happy with both the car and the service. Rob will be thrilled to hear that his communication made a positive impact.

We always strive to offer quick, efficient service and ensure our customers are satisfied, no matter the distance. It’s great to know we hit the mark for you.

Enjoy your new car, and don’t hesitate to reach out if you need anything else!

Kind regards,
The Good Motors Team

Valutata 5 stelle su 5

Adrian was fantastic very helpful…

Adrian was fantastic very helpful honest and informative would highly recommend this company for sure

14 giugno 2025
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Risposta di Good Motors

Thank you for your kind words! We’re so glad to hear that Adrian was able to provide you with helpful, honest, and informative service. We take pride in making sure our customers have the best possible experience, and it’s great to know we’ve earned your recommendation.

We truly appreciate your feedback and look forward to assisting you again in the future!

Kind regards,
The Good Motors Team

Valutata 1 stelle su 5

We have bought car from good motors

We have bought car from good motors, according to them everything was great with the car, we took the car for a pre-mot check, to find out some hidden faults... where do we start
1. engine wires bit threw by rats.
2. pan roof stops working a day later.
3. dash cam faulty causing the vehicle to beep every 5 second.
4. damaged tires to the point where you can see wires.
5. faulty breaks to the point where it feels like your trying to stop a lorry.

The has been a on going war for them to repair the car as I do have warranty under it, they do not have a courtesy car, so I had to rent and pay with my own money, after a week I got a call telling me that the mechanic or so called mechanic, has drained the battery and lost access to the car which for me meant that I need to drive another 100 miles to give them my spare key, which again they would not pay for, the manager said he will cover the costs of pre-mot check which was £100 to diagnose the car, this was a month ago and yet I wait to receive thankfully he admitted he will pay this back via email, but when you call them guess what... he's never there, his name is Mr Shaqeel.

STAY AWAY FROM THIS AS THEY ARE VERY NICE WHEN YOU FIRST COME BUT ARE VERY USELESS AND RUDE LATER DOWN THE LINE!!!!!

12 aprile 2025
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Risposta di Good Motors

Thank you for sharing your feedback. We are genuinely sorry to hear about the issues you've encountered. At Good Motors, we take pride in being a responsible dealership, fully aware of both our obligations and our customers' responsibilities throughout the car-buying process.

While we understand your frustration, it’s important to clarify that the issues you’ve raised were not present at the time of sale. You had mentioned being a mechanic and thoroughly checking the car before purchase, which we appreciated. Additionally, some of the wear and tear concerns you’ve raised are typical of a used vehicle, and we stand by our policies and procedures for repairs.

We also feel that the timescale set for repairs was unrealistic, especially given that these concerns surfaced 2-3 months after purchase. While we are committed to assisting with any legitimate issues, some concerns seemed to be exaggerated after the sale.

Unfortunately, when we upheld our policies and communicated in line with our procedures, the interaction became less professional, and we regret that the situation became uncomfortable. We always strive for respectful communication, and we ask that customers also maintain the same standard when engaging with our team.

We’re pleased that we’ve finally worked out a resolution that is fair for both parties, and we appreciate your patience as we worked towards finding a solution.

Kind regards,
The Good Motors Team

Valutata 1 stelle su 5

Worse company for buying car

We buy car from there , according to them everything was fine. Wasn’t. !!! Not help, no understand, no responsibility for anything. They are nice since you pay. Not choose that company !!!

15 maggio 2025
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Risposta di Good Motors

Thank you for sharing your feedback. We are genuinely sorry to hear about the issues you've encountered. At Good Motors, we take pride in being a responsible dealership, fully aware of both our obligations and our customers' responsibilities throughout the car-buying process.

While we understand your frustration, it’s important to clarify that the issues you’ve raised were not present at the time of sale. You had mentioned being a mechanic and thoroughly checking the car before purchase, which we appreciated. Additionally, some of the wear and tear concerns you’ve raised are typical of a used vehicle, and we stand by our policies and procedures for repairs.

We also feel that the timescale set for repairs was unrealistic, especially given that these concerns surfaced 2-3 months after purchase. While we are committed to assisting with any legitimate issues, some concerns seemed to be exaggerated after the sale.

Unfortunately, when we upheld our policies and communicated in line with our procedures, the interaction became less professional, and we regret that the situation became uncomfortable. We always strive for respectful communication, and we ask that customers also maintain the same standard when engaging with our team.

We’re pleased that we’ve finally worked out a resolution that is fair for both parties, and we appreciate your patience as we worked towards finding a solution.

Kind regards,
The Good Motors Team

Valutata 5 stelle su 5

Very helpful, not pushy and open to a fair negotiation

Travelled from West of Scotland to view and test drive a Jaguar XE. I'd spoken with Good Motors a couple of times and they were great in providing the information I asked for. On reviewing the car, it was as described. There were a couple of fairly minor issues, but they were happy to negotiate a deal that was fair to both of us. The 230mile 'test drive' home was a pleasure!

1 giugno 2025
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Risposta di Good Motors

Thank you so much for your wonderful feedback! We’re thrilled to hear that the Jaguar XE was exactly as described and that the process went smoothly. It’s always great to know that the information we provide is helpful and that we could negotiate a fair deal that worked for both sides.

We’re especially happy to hear that the 230-mile drive home was a pleasure! It’s always our goal to make every aspect of the car-buying experience enjoyable and stress-free.

Thank you again for choosing Good Motors, and if you need anything in the future, don't hesitate to reach out!

Kind regards,
The Good Motors Team

Valutata 5 stelle su 5

Great customer service recieved

Great customer service recieved, very helpful when buying my car and Very patient when asking lots of questions when showing me how to use my Tesla.

18 maggio 2025
Non scritta su invito
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Risposta di Good Motors

Thank you for your kind words! We're so pleased to hear that you received great customer service and that our team was patient and thorough in helping you get familiar with your new Tesla. It's always our goal to make sure our customers feel confident and comfortable with their purchase.

We truly appreciate your feedback, and if you ever have any further questions or need assistance, don't hesitate to reach out!

Kind regards,
The Good Motors Team

Valutata 4 stelle su 5

Just bought a used car from them

Just bought a used car from them. Very open and easy to deal with.

25 maggio 2025
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Risposta di Good Motors

Thank you for your feedback! We’re so glad to hear that you found the process open and easy. We always aim to make buying a car as straightforward and hassle-free as possible, and it’s great to know we achieved that for you.

Enjoy your new car, and feel free to reach out if you need anything in the future!

Kind regards,
The Good Motors Team

Valutata 5 stelle su 5

Thanks aide great customer service just…

Thanks aide great customer service just picked up my Mitsubishi

20 maggio 2025
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Risposta di Good Motors

Thank you for your great feedback! We’re so happy to hear you had a positive experience with us and that you're enjoying your Mitsubishi. It’s always a pleasure to know that our customers are satisfied with both the service and their new car.

If you ever need anything, don’t hesitate to reach out. Enjoy your new ride!

Kind regards,
The Good Motors Team

Valutata 5 stelle su 5

First Class service

First Class service from all the staff, especially Adrian who conducted the sale and purchase. An excellent company to do business with and we highly recommend them. Thank you Good Motors.

14 maggio 2025
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Risposta di Good Motors

Thank you so much for your kind words! We’re thrilled to hear that you had a first-class experience with us, especially with Adrian. It’s always our goal to provide excellent service, and we’re so glad that we were able to meet your expectations.

Your recommendation means a lot to us, and we truly appreciate your trust in Good Motors. If you ever need anything in the future, don’t hesitate to reach out.

Kind regards,
The Good Motors Team

Valutata 1 stelle su 5

PurcDO NOT PURCHASE FROM THIS DEALERSHIP!!!! JAGUAR I-PACE – PO70XKYhased a Jaguar I-Pace from this…

Purchased a Jaguar I-Pace from this dealership on Friday 18th January this year, the buying process was great and Shaquell couldn’t have been more helpful at buying stage. As I am based in London and the dealership is located in Manchester I couldn’t make it down to view or test drive the car however Shaquell arranged for a video to be sent across to me upon receipt of the video I noticed that there were some external cosmetic damages which the company confirmed these would be taken care of prior to the car being delivered to me,
The car was delivered as agreed however upon receipt I noticed that the external damaged was not rectified as agreed and upon inspection I noticed more damages including on of the door handle which was broken, I inspected the car further and noticed that the electric powered boot was not working when you open it it automatically closes on you, the inside of the car was very dirty (it was vacuumed) but loads of sticky stuff on the centre console.I refused to except the car as there were so many faults but the delivery guy refused to take it back as he said he was an external contractor who is not affiliated with the company (even though he was traveling up to Manchester)

I called the dealership to make a complain and was advised that they will arranged for the customer works to be carried out and I should obtain a quote for everything which was wrong – I reluctantly settled but was not happy with the service.

Prior to purchasing the car the milage was confirmed at 243 (93% - electric car) however when it was delivered it was on 16% as the delivery guy drove the car down – I was of the opinion that this was to be delivered to me and not driven down (my mistake)Later that afternoon I decided to take the car out for a spin and loved the drive and loved everything about the I PACE, I was extremely happy with my purchase, as the milage was low I didn’t take the car too far as I did not want to get stranded with no power.
Later that evening I decided to take the car to put it on charge and noticed that the charge was not working, it would connect but was left on initialising I couldn’t work out if I was doing something incorrect as this was my first electric car, I decided to leave it plugged in for some time with a view to go and come back to check the status of the car, I notice this was still the same, I tried various charging port and had the same message, I called the dealership and went through some trouble shooting as they confirmed that the driver had charged the car on his way down (bearing in mind the car already had 243 miles on the clock providing him with more than enough to drive and to me, I asked for evidence ie a receipt but was not provided with one) eventually I was down to only 5 miles on the clock and with the amount of time I spend driving to different charging points I was convinced that there was something wrong with the car, I purchased a new charging cable to be on the safe side and still had the error message, eventually Shaquell requested that I take the car to a garage to see if they can diagnose the car so I decided to make contact with Jaguar, as the car could not drive I had to arrange for a pick up truck to come and take the car across to Jaguar, Long story short Jaguar came back and quoted over 7k to have this rectified as there were issues with the battery and other components – Good Motors refused to make payments and said the price is more than what the car is worth and they will arrange for the car to be taken back to them (there was a lot of back and forth -at least 2 weeks with no word from Good Motors)
Bare in mind I only had the car for 3days but could not charge it from day one so the car was left parked on my road for 2 days before the pick up truck came to collect it I made contact with my finance company to make them aware of the situation and also spoke to Good Motors confirmed that they will forward the money back to my finance company so I can look at obtaining a new vehicle.
Good garage refused to forward the funds across to my finance company despite the car being back in their possession and was up for sale and eventually sold AGAIN!

They came back and said that I should be liable for the cost in getting the faulty vehicle back to them – which I declined.

I logged a complaint with my finance company but was still liable to make monthly payments despite not having the car – which I understand, the case went on for a few months with me only receiving confirmation of compensation today (1st May) and the case being closed
I would not recommend this company – you defiantly see different sides to them if a problem occurs – at buying stages they are as good as gold! Stay clear of Good Motors! i really hope whoever purchased the car is not having issues, please reach of if you would like details of the report received from Jaguar

18 gennaio 2025
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Risposta di Good Motors

Thank you for sharing your feedback. We are genuinely sorry to hear that your experience didn’t meet your expectations, and we regret the frustration caused throughout this process.

Upon the vehicle’s return, no fault was found with the car. After further investigation, we found that the charging issue stemmed from the vehicle not being allowed to charge properly. We confirmed that there was no inherent fault with the charging system, and this was communicated to you promptly.

In regard to the delays with your finance company, it’s important to note that the refusal to pay for the delivery and return of the vehicle was due to the misunderstanding around the charging issue. Once we confirmed the vehicle was operating as expected, we worked with the finance company to resolve the matter. After providing them with the necessary documentation and evidence, they offered reimbursement, and the case was eventually closed.

Our policies and procedures are standard within the motor industry and are designed to protect both parties from any loss or fraudulent activity. We strive to uphold these standards for the benefit of all our customers, and we are sorry that the communication and process caused you stress.

We genuinely appreciate your patience as we worked through the situation, and we hope the resolution with your finance company brings you some peace of mind. We will continue to refine our processes to ensure smoother experiences moving forward.

Kind regards,
The Good Motors Team

Valutata 5 stelle su 5

Good service and great staff ❤️

10 maggio 2025
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Risposta di Good Motors

Thank you so much for your kind words! We're thrilled to hear you had a great experience with our team. We truly appreciate your feedback and are happy you’re pleased with our service. ❤️

If you ever need anything in the future, feel free to reach out!

Kind regards,
The Good Motors Team

Valutata 5 stelle su 5

Top service sorted all my finances and…

Top service sorted all my finances and part ex thank you shaq will be back again

10 maggio 2025
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Risposta di Good Motors

Thank you so much for your great feedback! We’re thrilled to hear that Shaq took care of everything for you and that you had a smooth experience with your finances and part exchange. We look forward to welcoming you back again in the future!

Thanks again,
The Good Motors Team

Valutata 1 stelle su 5

AVOID

This company buys damaged cars and sells them on without disclosing any previous damage. Seriously avoid at all costs

24 aprile 2025
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Risposta di Good Motors

Thank you for taking the time to share your thoughts. We are sorry to hear about your concerns. At Good Motors, we are committed to complete transparency and always provide HPI reports, RAC inspections, and up-to-date MOTs for every vehicle to ensure peace of mind for our customers.

We do not sell cars with undisclosed previous damage, and we always strive to make sure our customers have all the information they need before making a purchase. If there is any specific issue you believe has not been disclosed, we encourage you to reach out directly so we can review the matter and work towards a resolution.

Customer satisfaction is important to us, and we would love to address any concerns you may have.

Kind regards,
The Good Motors Team

Valutata 5 stelle su 5

Excellent service

Excellent service, highly satisfied. Would definitely recommend

7 maggio 2025
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Risposta di Good Motors

Thank you so much for your kind words! We're thrilled to hear you had an excellent experience with us. Your recommendation means a lot to us, and we truly appreciate your feedback.

If you ever need anything in the future, don’t hesitate to reach out!

Kind regards,
The Good Motors Team

Valutata 5 stelle su 5

I recently purchased a car from Good…

I recently purchased a car from Good Motors, and I couldn't be happier with the experience. From the moment I walked in, the staff were friendly, helpful, and not pushy at all. They patiently answered all my questions. The whole process was smooth and transparent, and I felt confident that I was getting a fair deal. I absolutely love my new car, and I would highly recommend Good Motors to anyone looking for a great car-buying experience.

2 maggio 2025
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Risposta di Good Motors

Thank you so much for your wonderful feedback! We’re delighted to hear that you had a smooth and enjoyable experience with us. It’s fantastic to know that you felt confident throughout the process and are loving your new car.

Your recommendation means the world to us, and we truly appreciate your kind words about our team.

If you ever need anything in the future, we’re always here to help!

Kind regards,
The Good Motors Team

Valutata 1 stelle su 5

I WAS SOLD A DAMAGED CAR

I WAS SOLD A DAMAGED CAR. I bought a MG3 from Good Motors remotely. I asked if the car had been in any accidents. I was told it had not. A few days into owning the car it became evident that the car had been in an accident and poorly repaired. The light array and bonnet were loose. The light array brackets had snapped after an accident and were glued back with epoxy glue. This glue has failed and the light is not connected to the car by these brackets. The bonnet is loose and will not connect to the body correctly (and shudders). I fear the bonnet could open at any time while driving. I tried to resolve this with Good Motors to be met with accusations that I caused the damage after owning the car for 4 days. They were not willing to enter into any negotiations or resolutions.

1 maggio 2025
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Risposta di Good Motors

Thank you for sharing your feedback, and we’re truly sorry to hear about the issues you’ve experienced with your MG3.

At Good Motors, we are a value-for-money dealership, and we take pride in delivering hundreds of cars to satisfied customers. We understand that purchasing a vehicle is a big decision, and our customers are placing a lot of trust in us. We strive to be as transparent as possible and ensure that all our vehicles are thoroughly inspected before sale.

We do note that the issue you’ve mentioned was reported four days after you took ownership of the vehicle. While we understand that unexpected issues can arise, it is important to address concerns as soon as possible to better assess and resolve them.

We take these matters seriously and would like to review the situation further. If you’re open to it, we would appreciate the opportunity to discuss this directly to see how we can resolve the issue to your satisfaction.

Kind regards,
Good Motors Team

Valutata 5 stelle su 5

EV purchase and Trade-In Experience

Bought a EV from good-motors about 3 weeks ago. The team were great friendly and upfront about everything. Spoke to them before hand as was driving a distance to test drive vehicle. Confirmed I could trade in my current vehicle (and gave me a good competitive price) also confirmed I could drive away new vehicle same day and they checked EV had enough charge to get me home. Left review a few weeks as wanted to properly test car before review. Have had no issues with EV. All seems in good order. Completed multiple short journeys and one long journey over Easter weekend with no issues. All paperwork came through quickly for new EV and sale of my old car. Would buy again from Good-Motors next time I need a new car

10 aprile 2025
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Risposta di Good Motors

Thank you so much for taking the time to leave such a thoughtful review! We’re delighted to hear that your experience with Good Motors was a positive one and that you’ve had no issues with your new EV.

It’s great to know that everything went smoothly, from the trade-in of your old vehicle to the same-day drive-away. We’re so glad you had a chance to test the car thoroughly and enjoyed your journeys over the Easter weekend.

We truly appreciate your trust in us, and we look forward to helping you again when the time comes for your next car.

Kind regards,
Good Motors Team

Valutata 5 stelle su 5

Excellent experience

Everyone at Good Motors were super friendly and polite and made buying my first car a really easy experience. They have a huge selection of cars and have a car suited for everyone. Thank you for providing a great service.

30 aprile 2025
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Risposta di Good Motors

Thank you so much for your kind words! We’re thrilled to hear that your first car-buying experience was a positive one and that our team made the process easy and enjoyable for you.

We’re also happy to hear that you found the perfect car from our wide selection! Thank you for choosing us, and we appreciate your trust in Good Motors.

Kind regards,
Good Motors Team

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