I continue to find the GoldSilver.com team to provide great service to account holders. Specifically in relation to vault-to-vault transfers, staff continues to be very helpful in communications with... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Thank you very much to Mike Maloney and he's teaching philosophy. He dedicated his life too. Thanks to him, thousands of people became smarter prepared for what's coming in next monetary system replac... Leggi di più
L'azienda ha risposto
Overall the company is great, but there are some improving points that should be made: it doesn't allow you to link a Wise account for ACH pull nor to withdraw money, which increases greatly the cost... Leggi di più
Mike Maloney has been the go-to source for understanding real money for a very long time, and I've been on the ride. Alan is excellent as an analyst and communicator --- a great protege of Mike. My... Leggi di più
Dettagli dell'azienda
Informazioni su goldsilver.com
Scritti dall'azienda
For over two decades, GoldSilver.com has been a trusted partner for individuals seeking to invest in gold and silver with confidence. Founded by best-selling author and renowned financial educator Mike Maloney, we were among the first to bring precious metals investing online—and today, we remain a leader in the industry by staying true to the values that built our foundation: integrity, transparency, and putting our clients first.
At GoldSilver.com, we do more than sell gold and silver. We listen. Every member of our team is committed to understanding your goals and guiding you with clarity, patience, and personalized support—whether you’re making your very first purchase or expanding a seasoned portfolio. We know that investing in precious metals is a personal decision, and we’re here to ensure you feel informed, secure, and empowered every step of the way.
Our inventory includes only high-quality, globally recognized bullion from leading mints like the U.S. Mint, Royal Canadian Mint, Perth Mint, and more—alongside exclusive offerings you won’t find anywhere else. With options for secure global delivery, integrated vault storage, and a streamlined, secure online shopping experience, we make it simple and safe to protect your wealth.
But what truly sets us apart is our commitment to education. Our platform offers a wealth of free resources—videos, articles, expert insights, and Mike’s renowned commentary—to help you make informed decisions in an ever-changing economic landscape.
At GoldSilver.com, you’re not just a customer—you’re part of a community that values trust, education, and lasting financial security. Join the thousands of investors who rely on us to deliver not only world-class service and products but peace of mind.
Let us earn your trust—just as we’ve done for thousands of clients over the past 20 years.
Informazioni di contatto
485 Lexington Avenue, 10017, New York, Stati Uniti
- 1-888-319-8166
- support@goldsilver.com
- www.goldsilver.com
4,6
Eccellente
1410 recensioni
Ha risposto al 75% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The gold eagle I paid for got lost…
The gold eagle I paid for got lost somewhere along the way. For some reason it was shipped in a separate package. I received the silver eagles but not the gold.
27 agosto 2023
Risposta di goldsilver.com
Thank you for the review. We wanted to personally address a matter regarding your recent shipment of gold and silver. While we strive to ensure every delivery reaches you in perfect condition, it has come to our attention that you report a part of your shipment may be missing.
Please allow us to reassure you that your satisfaction is our top priority, and we take this situation very seriously. We want to emphasize that each shipment we send out is protected by a signature requirement and comprehensive insurance coverage. This means that any missing items will be thoroughly investigated and resolved promptly.
Here's what you can expect moving forward:
1. Standard Investigation Process: Our dedicated team is already working diligently to take steps in researching the issue. We understand the value and importance of your precious metals, and we are committed to resolving this matter as swiftly as possible.
2. Signature and Insurance Coverage: Rest assured, your shipment was sent with a signature requirement to ensure safe delivery to your hands.
3. Open Communication: We believe in transparency throughout this process. Our customer support team is available to answer any questions or concerns you might have as we work to resolve this issue.
We appreciate you reaching out to us.
Our team is focused on providing you with a resolution that meets your expectations and upholds our commitment to excellence.
Speedy delivery ,however I always have…
Speedy delivery ,however I always have trouble entering my name on the credit card . I keep pushing the D and it won’t show.thanks
27 agosto 2023
Gold-Silver.com is a trusted source.
Using Gold-Silver.com for my purchase of precious metals was a overall good experience. Gold-Silver is a trusted source, the instructions were very clear and the transaction was easy.
23 agosto 2023
Quick and easy
Quick, easy, and straightforward.
Wonderful on-line (website) service. Quickly packaged and shipped with on-line tracking.
17 agosto 2023
First order
The website is clear, easy and attractive. This was my first order, and the customer service was excellent. The package came securely packaged and the silver coins were beautiful. I can't wait to order again!
18 agosto 2023
Non scritta su invito
It was easy to do and was very smooth…
It was easy to do and was very smooth and efficient
17 agosto 2023
Received my shipment in an extremely…
Received my shipment in an extremely timely manner.
3 agosto 2023
You Gals I Have worked With always Top…
You Gals I Have worked With always Top Notch Thanks Ladies. Be well
2 agosto 2023
Never A Disappointment
I am a client of Gold-Silver.Com and have never been disappointed by either their service or their delivery. Their website is easy to navigate and ordering is self directed. When I have had questions, I have found the Chat easy and effective for obtaining answers. I would recommend them for the purchase of gold and silver precious metals, coins, and rounds.
1 agosto 2023
There is not much to talk about over…
There is not much to talk about over the many years I have been doing business with Golsilver. I had only one time when something went wrong. That was a two maples short on the order. This was resolved in a couple of days And I had the two maples in about a week. Everything was handled over the internet and required no personal contact.For me it was a non problem. Thanks again. I just received two orders today and all is well. Dale
31 luglio 2023
Risposta di goldsilver.com
Dale thank you so much for the review, and for your many years of choosing GoldSilver!
My wife and I have been a client of…
My wife and I have been a client of GoldSilver for 3 years. She’s the smart one,MBA. She did research on buying gold and silver, also, on companies to buy from. GoldSilver topped the list. Their products are in mint condition, fast shipping and have always had great customer service.
The videos and emails from Mr Maloney are very insightful and provide a great deal needed information and advice.
We personally highly recommend GoldSilver.Com to anyone interested in investing in precious metals.
23 luglio 2023
Ease of process.
3 agosto 2023
The website is easy to navigate
The website is easy to navigate. The transactions were officially handled and the product delivered in a timely fashion. The packages arrived safely, and in good condition being well packaged.
19 luglio 2023
GoldSilver.com is well-organized and…
GoldSilver.com is well-organized and convenient process to utilize their services.
25 luglio 2023
Very helpful and respectful and covered…
Very helpful and respectful and covered all questions in a very professional way. This experience simply reaffirmed similar past experiences with help gotten from them when needed.
14 luglio 2023
Non scritta su invito
Long delays to sell your metals from storage
They were great to deal with when buying my metals for storage with them. However, beware, it's a long process with little communication when the time comes to sell them. I understand there can be delays, but it's been over a month and counting!
The reason I chose GoldSilver was Mikes assurance that metals were kept outside the banks, and so readily and easily liquidated, unlike stocks etc. Clearly not the case
2 giugno 2023
Non scritta su invito
Risposta di goldsilver.com
Paul thank you for sharing your feedback. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your sellback interaction with our business. We do our best to showcase accurate expectations online as well as in our email responses to all clients as we know timely communication is crucial when it comes to selling your precious metals.
We appreciate you for choosing Goldsilver.com and can assure you, you're metals are easily liquidated as the price can be locked 24/7 with a few easy steps online. While we do offer secure storage outside the banking system, the process of selling precious metals can sometimes involve certain complexities and delays beyond our control. We apologize if there was any miscommunication or misunderstanding as we are aware of the delays caused by the Brinks facility and do our best to show this during your selling process. Rest assured our team is taking actions to improve this aspect of our service.
We look forward to resolving this matter and restoring your confidence in our company.
Samantha
Director of Customer Success
This is the 2nd time they acted very…
This is the 2nd time they acted very shady about returning my metals. I will never have them store my metals again. I ordered a shipment from Goldsilver Mike Maloney. Fedex was unsucceful in the first attempts to deliver the package. I called Fedex to help them get the package to me since I live in a gated community. Fedex told me:
1. I could pick it up at the distribution center.
2. If i don't pick it up, they will re-attempt to deliver it on Monday 5/15/23
3. If their re-attempt on Monday 5/15/23 is not successful, they will hold the package for 2 days and then return to sender.
I just got back from the distribution center now it is 8:18pm PST and I was told by the distribution center that they had the packages there but they were prohibited from releasing them to me because the sender ( Goldsilver Mike Maloney) opened a ticket at 2:02pm today to have the packages returned directly to them.
Why did Goldsilver Mike Maloney not call me about the situation before opening a ticket?
Why did they not allow the last attempt by Fedex?
Why did they not allow the Fedex facility to hold the package for another 2 days after the last attempt to give me the maximum opporunity to retrieve my package?
Goldsilver company with Mike Maloney charges a lot of money for shipping. Now they will try to charge me again. VERY SHADY! VERY SNEAKY! VERY BAD BUSINESS. VERY BAD SITUATION. VERY QUESTIONABLE MOTIVES. VERY UPSET COSTOMER. MAKE THIS RIGHT AND SEND ME AGAIN FREE OF CHARGE AND DO NOT ACT THIS WAY AGAIN.
(Screen shot of ignored future delivery date attached)
10 maggio 2023
Non scritta su invito
Risposta di goldsilver.com
We do appreciate your feedback, but I believe this review may be better suited for FedEx. We are sorry it was not in-line with what you were expecting but "Signature Required and Fully Insured" shipments come with rules and restrictions from the carrier. For Example:
1. Generally FedEx makes three attempts and then it gets returned back to sender.
- They did attempt three deliveries on three consecutive business days with you.
2. Because of insurance limitations, there is a standing instruction with the shipper to return packages and we generally do not allow pickups at facilities because it nullifies the insurance on your package as per FedEx.
3. Please note that we have a special relationship with these shipping providers and because of the value of what we ship there are certain rules in place to protect our customers
Our services provide you with the tracking of the third party carrier direct from the vault, so you may have all the detailed information needed and take it upon yourself and prepare for the high-value product.
We ask that you please contact us at support@goldsilver.com and our team we will do everything in our power to work with FedEx in getting this safely re-delivered to you.
We want to make sure you have the best possible experience with GoldSilver.com - how to ensure that from your end is by following the carriers rules for successful delivery as outlined above.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.