I was contacted by VANessa the actual VAN driver, who was extremely helpful, very knowledgeable, and truly professional in every way. I'd be more than happy to encourage others to take the opport... Leggi di più

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The presentation was easily understood gand beneficial. The presenter was clear and concise as l couldn't afford the first quote l asked for a lesser cover and agreed on that qoute. I thanked him on h... Leggi di più
Knowing very little about life insurance, the consultant Kyrillos made everything very clear and answered all of my questions. He left me feeling confident that I had made the correct decision for my... Leggi di più
kia was my go to person so I was dealing with him through the whole process and couldn’t fault him I any way.we had a couple of laughs over one of the questions but we sorted the word jargon out to bo... Leggi di più
Dettagli dell'azienda
Informazioni su Golden Insurance
Scritti dall'azienda
Choose up to $250,000 life insurance benefit paid to your loved ones (depending on your age when you apply), which could help you give your loved ones a brighter tomorrow.1
Informazioni di contatto
Nuova Zelanda
- care@goldeninsurance.co.nz
- www.goldeninsurance.co.nz
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Jacob - Asset to the company
Jacob was awesome to deal with! Professional and listened. Stopped during the call; to ask if I understood or had any questions. I'm all set up to go! Peace of mind now! I will be recommending people to get in touch with Jacob should they consider life insurance! :)
My contact staff member was Ryan
My contact staff member was Ryan. His explanation of what was involved was clear and easy to understand. His customer service was first-class, and he asked me to let him know if I didn't understand anything. I greatly appreciated Ryan's excellent service to his customers
Easy to communicate with
Easy to communicate with, helpful and clearly explained everything.
Customer service
Experience was great. Customer service is clear, patient and helpful.
All very good
The young man Nick who i spoke to on
The young man Nick who i spoke to on the phone was very pleasant, and honest . I would recommend him to anyone who wants to obtain this insurance x
Was good communication and very…
Was good communication and very understandable, explained so I understood, so my experience was good
i felt heard and respected everything…
i felt heard and respected everything was explained clearly and was very happy with the whole conversation
The staff Marcus is most patient and…
The staff Marcus is most patient and helpful with my concerns and queries.
Very clear questions very clear…
Very clear questions very clear expectations easy to understand the claims process Nick was very professional in his delivery
⭐ Anne. G is a Superstar! ⭐
Kia ora! Today Anne. G was articulate, patient, easy to talk to, and had a little laugh with me, adding the human factor to the call.
Anne's mannerisms were an absolute delight. She had a calm manner and ensured that all spelling, personal details, address, email, and contact number were clear and correct.
When she read the terms and conditions again, Anne was very clear, which I found comforting.
I have recently worked for a courier company in the call centre, so I understand the difference between a good rep and a rep that still needs some encouragement and improvement. Another colleague and I trained most of our team in North Harbour, and I believe Anne brought the energy that benefited the team overall.
If I were Anne's manager, I would highly consider talking to her about being a trainer for calls, a main support person who understands empathy, transparency and honesty.
Thank you for your time, and a top 💯 to Anne. G.
Customer services was on point.
Scot Braithwaite who handled my…
Scot Braithwaite who handled my application was very informative, clear and advised me in a very professional manner.Answered all my queries and through thus l have decided to take out a policy with you .Thankyou.
Ryan the agent that I spoke to was very…
Ryan the agent that I spoke to was very helpful and clear with going through the process of life insurance for me
The sales person Scott was very helpful…
The sales person Scott was very helpful and knowledgeable, I felt very happy and relaxed dealing with him.
Everything was clear and concise
Everything was clear and concise, I was given plenty of opportunities to ask if I wasn’t sure about something, and although the premiums are slightly higher than I expected, I am happy with the policy. Vanessa (with the white van) was very professional.
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