Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I first heard of Cashew through my friends during the giveaway. I was immediately surprised when I learnt about the concept that it built upon. The fact that they were able to create a fingerprint pro... Leggi di più

Valutata 1 stelle su 5

No response whatsoever after the last email of 4 months ago. I am waiting now for several years. Every mail reaction from revol inc comprises an excuse and a promise. All these promises are worth not... Leggi di più

Valutata 1 stelle su 5

I purchased the wallet after mine was stolen while on vacation with my family. They still haven't shipped it or responded to any method of communication or even to the bbb after I filled my complaint.... Leggi di più

Valutata 1 stelle su 5

After Bought their wallet, I receive a “we receive your order” like e-mail with to falses e-mail addresses and period. I sent several mails asking about my order status update and silence. I look... Leggi di più

Dettagli dell'azienda

  1. Elettronica e tecnologia

Scritti dall'azienda

Introducing the wallet revolution, Cashew is the best smart wallet in India with smartphone connectivity, fingerprint access, an electronic latch, crowd source GPS technology & a buzzer. It also comes with a rechargeable battery that lasts upto 4 mo...


Informazioni di contatto

1,5

Pessimo

TrustScore 1.5 su 5

43 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 2 stelle su 5

Finally received...

Update : I finally received my wallet ordered in November 2018, following my negative review on Trustpilot.
The inside fabric of the wallet is poor and the fingerprint recognition is not good at all.

Response : You have been actively shipping since September 2020 and my order was made in 2018. How do you explain positive reviews from pleople who ordered in 2021 and received their wallet before me ? Order number 103084128, 74 mail exchanges, I think you can all find them in your mailbox.

I ordered my wallet on 19th November 2018, to this day, I still have not received my wallet... Run away, don't waste your time and money !!! Not serious business !

20 aprile 2021
Non scritta su invito
Logo di Revol Inc

Risposta di Revol Inc

Hi David,

Sorry for the inconvenience caused. We started actively shipping from September 2020 and we are trying our best to fulfil all the orders we received based on the purchase date. Could you please send me your current address and order number. We will ensure to ship the wallet by early next week.

Best,
Team Cashew

Valutata 3 stelle su 5

Finally got it

After 2.5 years, and following an upset report here, I finally got the product.
Had some issue to operate, but got a fast support.
The product itself is close to its promise, though it is a bit sized.
So happy end, but cannot forgive the poor way, the dozens of emails and the fact that only though public shaming I have been able to finally get the product.

4 marzo 2021
Non scritta su invito
Logo di Revol Inc

Risposta di Revol Inc

Hi Shai,

We have actively started shipping the wallet from september 2020. I'm not sure how we missed your order. Could you please help me with your Order number and current address. We will ensure to ship you a wallet this week.

Best,
Team Cashew

Valutata 4 stelle su 5

The order has arrived, the wallet fully meets my expectations.

I made an order and paid on 24.02.2021. I wanted to order one of them. But since I opened different pages of the site several times, I mistakenly clicked the buy button again. I wrote a letter and got no response! Customer support is not working! Probably have to return your money through your bank. Be careful.
I will add my review (12.03.2021). On February 26, tech support responded. Given a track number, the parcel is being tracked, but the delivery time is still unknown.
I got my order. One of the wallets works, I started using it. The second one hasn't checked yet. Everything described in the ad works. There were some difficulties with the setup, but everything works fine in the end. The fingerprint scanner works correctly. I don't know if the wallet loss warning option works. Overall, I'm happy with the purchase.

26 febbraio 2021
Non scritta su invito
Logo di Revol Inc

Risposta di Revol Inc

Dear Customer,

Thank you so much for your consideration! We owe you big time :)

We are glad to hear that you are happy with your purchase. Could you please edit or delete the existing comment as the subject says "Don't respond to emails, no support". It is our sincere request to help us support in building a brand for our valuable customers like you.

Best,
Team Cashew

Could you please help me with your order number. We just checked our support emails and did not find any email regarding duplicate orders or neither did we see duplicate orders for the same address and same name on our sales records. Our support ID is support@getrevol.com

Please help with your order numbers so that we can take an action immediately.

Best,
Team Cashew

Valutata 1 stelle su 5

I waiting 2 months now!!

I waiting 2 months now!!! The first send the wallet to Germany!! I leave in Greece. Then they resend it but again i am waiting.........Moreover they say they have holidies and they cannot help me with tracking numbers or refunds!! SCAM go away!!!!

I will only revice once i GET FINALLY the wallet and you send me a refund for the 2 months of waiting!!!!

22 febbraio 2021
Non scritta su invito
Logo di Revol Inc

Risposta di Revol Inc

Dear Athanasios,

There was a mistake with country codes GE and GR send to the logistics parter and hence your initial shipment went to Germany. However, we sent a wallet to your address and have already updated you with a tracking number and ID to your email. Incase you missed checking your email here is your tracking ID LD035737839BE and you can track it at www.17track.net

Also, could you please try revising your rating once you receive your wallet.

Best,
Team Cashew

----------
Message from our logistics partner.

HI,this order Athanasios Ioannidis,Venizelou 34Kavala,Greece,65403
tracking number LD035737839BE
Local Post Office Telephone (+30 210) 607 30 05/3
Please contact the local post office to collect the package, thank you

Valutata 1 stelle su 5

Cashew smart wallet .

Brought this wallet back in 2017 waited 9 months for delivery . It was great for 3 months then packed up returned it to cashew at my expense and have not received a replacement . They just keep making excuses. Now in 2021 just more excuses on shipping dates.

9 febbraio 2021
Non scritta su invito
Logo di Revol Inc

Risposta di Revol Inc

Hi Karl,

Could you provide your last name and order ID? We will look into this on priority. Alternatively, you can reach out to support@getrevol.com

Best,
Team Cashew

Valutata 5 stelle su 5

Gift from my son - Love this wallet

I had this wallet gifted to me by my son. Though I am not tech-savvy, with time I really fell in love with this wallet. I don't have to worry about losing my cash because of the fingerprint. Also, I am a very forgetful person so my phone reminds me if I am leaving my wallet behind or if I misplace it. I feel it is worth the money and a must-buy product if you are like me!

4 febbraio 2021
Non scritta su invito
Valutata 5 stelle su 5

Amazing Wallet with Tech

Really loved the product. The product is as it was advertised on the website and feels great to own this wallet. I have been using this wallet for over a month now and I have had a lot of people ask me about the wallet. Highly recommend this product to people!

4 febbraio 2021
Non scritta su invito
Valutata 5 stelle su 5

Excellent product! Excellent customer support!

Excellent product! Excellent customer support! I received the wallet and had a problem using it. Emailed support and within 24hrs they got back to me and fixed my issue and the wallet is working perfectly now. Prompt reply. Excellent customer support.

3 febbraio 2021
Non scritta su invito
Valutata 1 stelle su 5

Biggest scammers going !!

Biggest scammers going !!! 2 years we have been waiting for the wallet every now and then they send a reply with a date there going to send and guess what we still don’t get it - AVOID this company this company needs shutting down !!! One big scam won’t give us our money back

26 settembre 2020
Non scritta su invito
Logo di Revol Inc

Risposta di Revol Inc

Hi Wilson,

We are sorry for the inconvenience caused. With the last year's breakdown in our supply/chain and logistics due to COVID we got delayed with the shipping. However, we are actively shipping the wallets to our customers since September 2020. Please reach out to our customer care at support@getrevol.com .We will ensure the delivery of your wallet immediately.

Best,
Team Cashew

Valutata 1 stelle su 5

Scam

Scam. Ordered mine in OCT 2018. Still waiting. Rip off. FBI should investigate this company for fraud and theft.

5 giugno 2020
Non scritta su invito
Logo di Revol Inc

Risposta di Revol Inc

Hi Jeffrey,

We are sorry for the inconvenience caused. With the last year's breakdown in our supply/chain and logistics due to COVID we got delayed with the shipping. However, we are actively shipping the wallets to our customers since September 2020. Please reach out to our customer care at support@getrevol.com .We will ensure the delivery of your wallet immediately.

Best,
Team Cashew

Valutata 1 stelle su 5

NOT TRUSTWORTHY———Full of Crap

I have ordered my wallet on Nov 2018 !!
First of all there is no any contact number to inquire!!!
I am not worried about $100 , it’s the Trust they lost !! , you don’t do business like this !!
I am so fed up with them . Not trusting them anymore
God Bless The Team 🙏🏾

6 aprile 2020
Non scritta su invito
Logo di Revol Inc

Risposta di Revol Inc

Hi Yagnesh,

We are sorry for the inconvenience caused. With the last year's breakdown in our supply/chain and logistics due to COVID we got delayed with the shipping. However, we are actively shipping the wallets to our customers since September 2020. Please reach out to our customer care at support@getrevol.com .We will ensure the delivery of your wallet immediately.

Best,
Team Cashew

Valutata 1 stelle su 5

OMG !!

OMG !!! They don't even replay my email anymore! I ordered NOV 2019 .... What we can do? How to get refund ?

23 marzo 2020
Non scritta su invito
Logo di Revol Inc

Risposta di Revol Inc

Hi Hana,

We are sorry for the inconvenience caused. With the last year's breakdown in our supply/chain and logistics due to COVID we got delayed with the shipping. However, we are actively shipping the wallets to our customers since September 2020. Please reach out to our customer care at support@getrevol.com .We will ensure the delivery of your wallet immediately.

Best,
Team Cashew

Valutata 1 stelle su 5

Nothing but lies and more excuses for…

Nothing but lies and more excuses for their failure to deliver when promised time and time again. Every time I ask for a refund to be told it will ship at the end of the month or there is a supply problem or your order must be in the next shipment batch..... I believe in Karma and it will be returned to these individuals.

9 marzo 2020
Non scritta su invito
Valutata 1 stelle su 5

Liars and Thieves

I placed my order in November of 2018 and have yet to receive a wallet or a refund! Every couple weeks they have a new excuse as to why I still haven't received my wallet. I continue to ask for a refund and am met with another excuse! It seems like I got hustled! I now believe they are liars and thieves.

20 febbraio 2020
Non scritta su invito
Valutata 1 stelle su 5

Just like the other reviewers I have…

Just like the other reviewers I have been cast aside for 2 years and blocked on all their social media platforms.
Scammers, liars and thieves.
They still respond to me with more lies every now and then.
Indiegogo who I paid the money to have denied any responsibility.
I have suggested to them that they are more careful who they give a platform to in future.

25 settembre 2019
Non scritta su invito
Valutata 1 stelle su 5

I Have order this wallet in july 2018…

I Have order this wallet in july 2018 and never recieved this.
My advise to new customers:
Don't buy this product from this firm, they are cheating there customers.
I get always email that they will deliver the wallet, but til now I get nothing from them.

28 agosto 2019
Non scritta su invito
Valutata 1 stelle su 5

Dishonest business, never purchase from this company

Have your business decided when to refund or ship our purchase yet? From Dec 2018, posponded to Jan 2019, then March, April and June. No sign of getting anything.
You should just close your business. It's dishonest and disguisting business model.

Your company has been officially informed through emails and customer support (your offline support) for many times about our refund request.
We had enough of your dramas, according to the consumer law, it is a major offence of accepting money for customer purchase when you are unable to provide the service or product.
Your company has been given many chances to deliver the goods as expected but you did not meet any of those arrangement.
You are required to refund the money now, indeed you have failed to process the refund within the requested timeframe. It will only lead this matter to be resolved through the legal channel.

21 luglio 2019
Non scritta su invito
Valutata 1 stelle su 5

GOCASHEW SCAM..............

Same here, i guess nobody got there order yet only promises. Their product is ANTI-THEFT but once you order your money is GONE.
A Theft is selling anti-theft products?.....whoooo what the.....
I keep on asking a refund but they don't have plan to return your money back.....

31 marzo 2019
Non scritta su invito

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