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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Dreadful customer service. I have a membership and returned my items a week before they were due. Australia Post unfortunately lost the return parcel. I am now stuck in limbo - Glam Corner have not re... Leggi di più

Valutata 5 stelle su 5

Brilliant - great selection, smooth efficient ordering and returns. Dresses arrived as described. The back up dress option for a nominal extra is a winner!

Valutata 5 stelle su 5

Have used GC previously for my daughter's wedding. The dresses were perfect for the occasion. Easy process. Love that you just pop the dress back into the mailing envelope and send it back. Thi... Leggi di più

Valutata 5 stelle su 5

I have been using GC for SOOO many years now and I just wouldn't dress any other way! So many gorgeous pieces, such amazing service, so easy to arrange and return all whilst avoiding contribution to f... Leggi di più

Dettagli dell'azienda

  1. Negozio di abbigliamento donna
  2. Negozio di abbigliamento
  3. Servizio di noleggio abiti e smoking
  4. Negozio di abiti
  5. Servizio di noleggio abiti da sera
  6. Negozio di abbigliamento elegante

Informazioni fornite da varie fonti esterne

Rent a Dress, Gown, Kaftan, Jumpsuit, or Playsuit from $39 at Australia's #1 Designer Dress Rental site. 9,000+ dresses for Formal, Ball, Wedding, Evening.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

514 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 25% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Something is going on at this company

Something is going on at this company. I rented two dresses and paid but was informed via email a week later that they can’t fulfil the order and I could get store credit or refund.a month later I’m still waiting for the refund, and no response to my email. Have to dispute the transaction with my bank. Have not had any problems with them in the past but something weird going on there now. Avoid!!!

7 aprile 2023
Non scritta su invito
Valutata 1 stelle su 5

Faulty product & no refund

Bought over 1 month ago in their sale , purchased 3 items 2 we’re great 1 came without the belt , I emailed & they said they would refund, I sent the item back & they said they didn’t receive it so I sent them the tracking where it said it was received. They then said they had processed the refund this was over 1 month ago & still no refund after multiple emails, I am now going to contact fair trading

22 marzo 2023
Non scritta su invito
Valutata 5 stelle su 5

Long time Glamcorner member and still enjoying it

I am a long time member of Glamcorner. I love the idea of not purchasing any clothes and not contributing the fast fashion madness and still dressing up very high quality clothes. I have to go to work events often and don't have time for shopping centres. With Glamcorner membership, I get to try 3 clothes/brands every time and it is OK to make mistakes. just return and get 3 more :)

1 aprile 2023
Non scritta su invito
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Risposta di GlamCorner

Thank you, Ozlem! We're delighted to hear that you're enjoying your Glamcorner membership. It's great to know that you appreciate the variety of clothes and the convenience of trying different brands without contributing to fast fashion. We look forward to continuing to serve you!

Valutata 5 stelle su 5

Fantastic customer service team

The garments I received were incredibly wrinkled and arrived in plastic packaging (like a plastic postage bag). One garment was linen, and one was satin (I didn't want to risk steaming or ironing them) plus, I think the garment should arrive 'ready to wear'. I contacted the customer care team with photos, and they happily refunded my money in full. I had an incredibly positive experience with GlamCorner and will use them again.

10 marzo 2023
Non scritta su invito
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Risposta di GlamCorner

Thank you, Monica! We're glad to hear that you had a positive experience with our customer service team. We appreciate your understanding and look forward to serving you again in the future.

Valutata 1 stelle su 5

If I could give them a zero rating I…

If I could give them a zero rating I would. Their "Customer Happiness team" is a joke. My order was addressed incorrectly and eventually it was returned to them by Australia Post. I contacted Glam Corner advising I needed the order for my daughter's formal in 3 weeks. All good. Still nothing. Contacted them again - what was the item? Won't answer the phone. Online chat redirects you to email them which takes on average 3 days to get back to you. Formal is in 2 days. Avoid them.

23 marzo 2022
Non scritta su invito
Valutata 5 stelle su 5

My wardrobe saviours

I have been a regular member of Glamcorner for over 2 years now and I just can't get enough. The quality of clothes is incredible (and I've had issues with other sites like The Volte) and the box turnaround is usually quick which leaves me barely without an outfit!! Love your work guys!

9 febbraio 2022
Non scritta su invito
Valutata 5 stelle su 5

Love glamcorner

Love glamcorner - great customer service, ever changing wardrobe and membership options are great when you have a big summer/wedding/event season coming up. Highly recommend.

31 gennaio 2023
Non scritta su invito
Valutata 5 stelle su 5

GlamCorner - my fashion must have

GlamCorner sustains my love of fashion by providing me with eclectic, quality choices that I may not necessarily purchase for my own wardrobe but would want to wear as a once off for an event or just because. The service is consistently excellent and what was a 3 month trial is now well and truly something I look forward to each month having been a customer for close to a year.

12 gennaio 2023
Non scritta su invito
Valutata 5 stelle su 5

I have used this company a few times…

I have used this company a few times now, and I love it. Delivery has always been on time, and any time I have had questions I have received prompt replies. Such an easy service to use. Definitely recommend.

20 dicembre 2022
Non scritta su invito
Valutata 1 stelle su 5

The fact that they’ve now turned off FB…

The fact that they’ve now turned off Google reviews is a bit telling!

Absolute awful company and shockingly bad service.

Never used to be however something internal has obviously changed. Customer for many years and only noticed in the last 6 months that things started changing. Clothes didn’t come, clothes that did come were dirty or not laundered/pressed, boxes were late, boxes that did come didn’t require signatures anymore so were left dumped places that I had to find

Customer service and experience is a joke. They refuse to refund when clothes don’t come. They say it will be 10 days but nothing happens

Beware of this company!

1 dicembre 2022
Non scritta su invito
Valutata 1 stelle su 5

Avoid - beware of scam

AVOID! Do not fall into the trap of dealing with this company - super dodgy!
The dress I paid $140 to rent was 13cm off- needless to say it didn't come close to fitting, despite the measurement chart specifying that the measurements apply to "this dress ONLY".
Worse, I explained the issue and requested a refund, no response from Glam Corner after a week. Terrible, had to go through my credit card to dispute the transaction. What a dodgy company. If you take the risk, better hope you have a decent credit card.

1 novembre 2022
Non scritta su invito
Valutata 1 stelle su 5

Selling pre-loved items

Selling pre-loved items, but failing to fulfil the order… bought two dresses, said they did t have stock for either.

16 agosto 2022
Non scritta su invito
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Risposta di GlamCorner

Hi Sarah,

We are sorry to hear that you haven't had a good experience with us as we definitely hold a higher standard for the customer service we provide to our customers.

We greatly appreciate your feedback and will take it onboard so that we can learn what went wrong during your experience with us.

We hope that one day you will give us another chance and that we can make it up to you.

Kindest,
GC

Valutata 1 stelle su 5

Wont get your money back if you request a refund

Amazing business idea to rent our clothing. However, I requested a refund for a dress that I did not wear and am still waiting for the refund to be processed 6 weeks later. Literally requested the refund within 24 hours of receiving the dress, tags were still on etc.
Followed up with an email.... did not get a response. Really is the epitome of poor customer service.

24 luglio 2022
Non scritta su invito
Logo di GlamCorner

Risposta di GlamCorner

Hi Kristen,

We are sorry to hear that you haven't had a good experience with us as we definitely hold a higher standard for the customer service we provide to our customers.

We greatly appreciate your feedback and will take it onboard so that we can learn what went wrong during your experience with us.

I can see our team has since been in contact to help resolve this for you.

We hope that one day you will give us another chance and that we can make it up to you.

Kindest,
GC

Valutata 5 stelle su 5

Great quality clothes rental

I love Glamcorner and have been their customer for 2 years now. I got the medium membership, which is 99AUD for 3 outfits each month but you can reduce or increase your package size differently. Always feel beautiful with the majority of the clothes I got. Big plus point for me is that they have maternity clothes (expensive good quality type), which saved me big investment when pregant with my bub. I am in rural Australia but it only takes 1 week for my package to arrive. Their team are super responsive and helpful.
Only tiny downside for me was that their subscription is like gym membership, if you missed a month, it is not transferred to the next month. However, it is not a biggie, still love and be their member xx

3 luglio 2022
Non scritta su invito
Logo di GlamCorner

Risposta di GlamCorner

Hi Linh,

We appreciate the kind words and are so happy that you have been enjoying our membership service and the maternity styles it offers.

We value your feedback and welcome any feedback you may have as we are continuously improving the service to ensure it meets all your needs.

Kindest,
GC

Valutata 5 stelle su 5

the selection is fantastic and the quality is excellent

I recently signed up for a GlamCorner membership since the selection is fantastic and the quality of the things is excellent, and I live in a small town! Such a cost-effective method for me to keep up with the fashion world. Thankyou !

25 maggio 2022
Non scritta su invito
Logo di GlamCorner

Risposta di GlamCorner

Hi Liselotte,

We are excited to hear that you have been loving our Membership service.

We are in the process of adding hundreds of new items to our Membership plans so hopefully you can continue to enjoy all your favourite styles.

Kindest,
GC

Valutata 5 stelle su 5

Excellent range of dresses at reasonable prices.

They have an excellent range of dresses at reasonable prices. The fact that you can rent dresses for any event relieves a lot of stress from customers, and the quick and easy delivery and return process is fantastic! GlamCorner, thank you.

24 maggio 2022
Non scritta su invito
Logo di GlamCorner

Risposta di GlamCorner

Hi Gerlinde,

Thank you so much for the amazing feedback.

We are happy to hear that you have had a seamless experience with our One-Time Rental service and we hope we can provide you with another amazing outfit for your next event.

Kindest,
GC

Valutata 5 stelle su 5

The collection is fantastic and quality is amazing!

The collection is fantastic, and the things are of excellent quality. The dress I ordered arrived on time and in excellent condition, with no need for ironing. Glam Corners comes highly recommended.

23 maggio 2022
Non scritta su invito
Logo di GlamCorner

Risposta di GlamCorner

Hi Martina,

We are so glad to hear that you had a great and seamless experience with our One-Time Rental service.

We appreciate your feedback and look forwarding to providing you with another amazing outfit for your next event.

Kindest,
GC

Valutata 5 stelle su 5

I love my subscription with GlamCorner

I recently signed up for a subscription with GlamCorner as I am a marriage celebrant so need lots of dresses for different occasions! The selection is great and the quality of the items is awesome. I usually send my order back on a Monday and I’ve already received my next bundle by Wednesday, and I live in a rural town! Such speedy delivery! Such an economical way for me to feel up the speed with the fashion world without purchasing dresses I’ll wear once or twice.

22 aprile 2022
Non scritta su invito
Logo di GlamCorner

Risposta di GlamCorner

Hi Haidee,

We appreciate the kind words and are so happy that you have been enjoying our membership service and the styles it offers.

We value your feedback and welcome any feedback you may have as we are continuously improving the service to ensure it meets all your needs.

Kindest,
GC

Valutata 5 stelle su 5

I ordered two dresses for a wedding

I ordered two dresses for a wedding, unfortunately neither dress fitted so I contacted Glamcorner and they told me to choose two more dresses and they’d get them to me. This was Thursday afternoon and I was sure they wouldn’t arrive in time. Friday morning a courier arrived with the dresses. Glamcorner goes above and beyond to ensure their customer service is outstanding. I couldn’t recommend they enough.

21 aprile 2022
Non scritta su invito
Logo di GlamCorner

Risposta di GlamCorner

Hi Kim,

We are so glad to hear that you received your back-up dresses in time. It was our pleasure getting them out to you as quickly as possible.

We hope you had an amazing time at the wedding and can't wait to provide you with more great outfits for your future events.

Kindest,
GC

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