Die Betreiber der App scheinen mit dieser Masche einiges an Kohle zu scheffeln. Auch bei mir werden seit zwei Monaten 35,69€ ohne meine Einwilligung abgebucht. Auch im meinem Playstore steht kein Ein... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Ich gehöre leider auch zu denjenigen, bei denen unbemerkt Abbuchungen getätigt wurden. Warum erscheint das Abo nicht, wie bei allen anderen Apps vom Apple Store bei den Abos im eigenen Konto ( bei den... Leggi di più
L'azienda ha risposto
Habe heute zum ersten mal von dieser Seite gehört, da die einfach 38,- € von meinem PayPal Konto abgebucht haben. Ich habe weder ein Abo abgeschlossen oder irgendwelche Dienstleistungen in Anspruch ge... Leggi di più
L'azienda ha risposto
They suck your money from different apps such as Dancebit and Hello-piano. You just apply for trial period and that’s it, you can say goodbye to your money. Impossible to unsubscribe. It doesn’t appea... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Gismart
Scritti dall'azienda
Gismart, an innovative mobile web developer and publisher, has been a trailblazer in the realm of mobile application development since 2013.
Specializing initially in music entertainment apps, the company has skillfully pivoted its focus towards Health & Wellness applications. This strategic shift not only broadened their portfolio but also emphasized their dedication to enhancing global well-being.
A remarkable milestone for Gismart is the achievement of over 1 billion downloads worldwide, establishing it as a dominant force in the app development industry. Over nearly a decade, Gismart has evolved into a multifaceted company, offering a wide array of products in health and wellness, utilities, and entertainment.
These applications are more than just tools; they are designed to be catalysts for healthier, happier, and more fulfilled lives, providing significant value to both individuals and businesses.
Among Gismart's notable achievements are its flagship apps: 'Luvly', a face yoga beautification app, and 'Dancebit', a dynamic app combining dancing with weight loss.'Luvly' offers users a unique approach to beauty and wellness, focusing on facial exercises and yoga techniques. On the other hand, 'Dancebit' creatively blends the joy of dancing with fitness goals, making weight loss a fun and engaging experience. These apps exemplify Gismart's commitment to innovation, user engagement, and contributing positively to the lifestyle of its users.
Informazioni di contatto
Huckletree Soho, Ingestre Place, W1F 0JL, London, Regno Unito
- www.gismart.com
1,3
Pessimo
124 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 90% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Chasing my tail trying to cancel
Just signed up for an app offered by this company. I saw it on Facebook and now that I have it I don’t like it. Tried to cancel it and it doesn’t show up on my subscriptions even though it’s on my apple account. Gismart makes it nearly impossible to cancel and says support takes 12-24 hours. STAY AWAY
28 aprile 2025
Non scritta su invito
Risposta di Gismart
Hello Joe.
We're sorry to hear you're having trouble canceling your subscription. To cancel, please log into your account and go to Account > Settings > Manage Subscription. If you need further assistance, feel free to contact us at support@gismart.com with "Gismart.Review" in the subject line – we’ll be happy to help!
Vorsicht!!
Vorsicht!!! Ich hatte nur die Testwoche für 6,... Euro gebucht und dann sofort gekündigt.
Die buchen einfach die 35.63 EUR ab, auch wenn es kein Abo mit Ihnen gibt.
Vorsicht!!! Keine Testwoche buchen. Storniert eure Zahlungen umgehend, wenn ihr kein Abo mit denen abgeschlossen habt.
28 aprile 2025
Non scritta su invito
Risposta di Gismart
Hallo Marcus.
Es tut uns leid, wenn es zu Unklarheiten gekommen ist. Bitte beachten Sie, dass wir Nutzer niemals ohne ihre Zustimmung belasten – wenn ein Abonnement rechtzeitig gekündigt wird, erfolgt keine weitere Abbuchung.
Wir haben Sie bereits per E-Mail kontaktiert und eine Lösung für Ihr Anliegen angeboten. Bitte prüfen Sie Ihr Postfach für unsere Nachricht. Sollten Sie weitere Fragen haben, erreichen Sie uns jederzeit unter support@woofz.com.
Can't put 0 stars!!
Can't put 0 stars!!
Took money out of my account without answering my emails requesting cancellation. Do not reply to emails sent to them. Will contact the police and trading standards if my money isn't returned. Total scammers.
AVOID AT ALL COSTS
22 marzo 2025
Non scritta su invito
Risposta di Gismart
Hello! Thank you for reaching out. We’re sorry to hear about the trouble you're experiencing. To cancel your subscription, please remember that it’s managed through your Apple ID or Google Play settings, not within the app itself. If you'd like to request a refund, please contact us at support@gismart.com, and we’ll guide you through the process. To be eligible for a refund, your in-app purchase must meet the iTunes/Google Refund Policy. We’re here to assist you and resolve this matter as quickly as possible.
Verbrecher.... Keine Ahnung was das ist
Die haben nun bereits das zweite mal abgebucht und ich kann nicht herausfinden für was dieses angebliche Abo sein soll bzw wo man dies kündigen kann, das einzige was ich gesehen habe war bei pay pal das das Abbuchungsinterval 3 Monate ist und bei pay pal konnte ich dies deaktivieren aber ob das so richtig und der Mist nun aufhört weiß ich nicht. Im play storw habe ich kein aktives Abo. Ich würde gern wissen was ich da angeblich abgeschlossen habe.
23 marzo 2025
Non scritta su invito
Risposta di Gismart
Hallo Naddel!
Vielen Dank, dass Sie sich bei uns gemeldet haben. Bitte seien Sie versichert, dass wir Nutzer niemals ohne deren Zustimmung belasten, da jeder Schritt eine Bestätigung erfordert. Abonnements können nur über Ihre Apple-ID- oder Google-Play-Einstellungen verwaltet werden. Da Sie angegeben haben, dass kein aktives Abonnement vorhanden ist, kontaktieren Sie uns bitte unter support@gismart.com, und wir werden Ihnen bei der Klärung des Problems behilflich sein.
Again another company which charges you…
Again another company which charges you and sets up a subscription even though you ask to unsubscribe....
17 marzo 2025
Non scritta su invito
Risposta di Gismart
Hello Cheryl.
We’re sorry to hear about your frustration. Please note that you can only manage your subscriptions in your Apple ID/ Google Play settings, not in the app itself. If you're having any difficulties with canceling your subscription, please reach us at support@gismart.com so we send the relevant instructions. We’re here to help!
DO NOT TRUST
Never opt for a trial with this company. We were struggling with our puppy training so opted for a one off premium payment of about £15 on their app Woofz. It then began to charge us the £39.99 with no warning at all. From reading their other reviews it is clear that this is a purposeful tactic to sneakily scam money out of people and I am not happy at all and would like a refund. Do not download their apps!
22 febbraio 2025
Non scritta su invito
Risposta di Gismart
Dear Katrin,
Thank you for reaching out! Please rest assured that we provide clear details about subscription renewals before any purchase.
We’re sorry to hear about the confusion regarding the charges. Please be assured that we do not charge users without their confirmation. To help clarify any charges and resolve your concerns, please reach out to us at support@woofz.com in the subject line.
We’re here to assist you and ensure everything is sorted out.
Scammed
I have had payments taken from my account I have no clue what this is, Jan payment, and Feb Payment
13 gennaio 2025
Non scritta su invito
Risposta di Gismart
Dear Joanne,
Thank you for reaching out! We appreciate your feedback and apologize for the inconvenience.
To ensure clarity, we never process charges without confirmation. Kindly ask you to reach out to us at support@gismart.com with "Gismart.Review" in the subject line, and we will investigate this matter thoroughly and provide the necessary resolution.
Looking forward to hearing from you!
Das sind absolute Verbrecher und…
Das sind absolute Verbrecher und Mafiosi.
Das einzige Ziel der Apps der Firma ist es, die Leute in eine Abofalle zu locken und sofort Geld einzuziehen. Einen anderen Zweck haben die Apps nicht.
Shame on them.
Eigentlich ein Fall für die Verbraucherzentrale.
3 febbraio 2025
Non scritta su invito
Risposta di Gismart
Lieber Frank,
Es tut uns leid, von Ihrer Erfahrung zu hören.
Bitte beachten Sie, dass wir niemals ohne die Zustimmung des Kunden Gebühren erheben, da jeder Schritt dessen Bestätigung erfordert. Unsere Apps sind 100 % sicher und werden von mehreren internationalen Zahlungssystemen wie PayPal oder Stripe unterstützt, sodass Ihre Zahlung bei uns sicher ist. Wir können Ihren Fall jedoch genauer untersuchen.
Wir sind ein professionelles Unternehmen mit Tausenden zufriedener Kunden. Unser Ziel ist es, unseren Benutzern einen Mehrwert zu bieten, und wir nehmen Bedenken wie Ihre ernst. Wenn Sie Probleme mit Ihrem Abonnement haben, steht Ihnen unser Supportteam zur Verfügung, um diese zu lösen. Bitte kontaktieren Sie uns unter support@gismart.com mit „Gismart.Review“ in der Betreffzeile. Bitte wenden Sie sich an uns und wir werden unser Bestes tun, um Ihnen zu helfen.
Auch bei mir wird regelmäßig Geld…
Auch bei mir wird von Gismart Limited regelmäßig Geld abgebucht. Ich habe wieder App noch was anderes bei Ihnen bestellt.
Das Geld werde bei Paypal zurückfordern. Ich habe keinerlei Veträge mit Ihnen. auch habe nichts bestellt.
28 gennaio 2025
Non scritta su invito
Risposta di Gismart
Liebe Elisabeth,
Vielen Dank für Ihre Kontaktaufnahme. Wir freuen uns über Ihr Feedback und entschuldigen uns für die Unannehmlichkeiten. Um Klarheit zu gewährleisten, verarbeiten wir niemals Gebühren ohne die Bestätigung unserer Kunden. Unsere Produkte sind 100 % sichere Apps, die von Stripe und PayPal gesichert werden, sodass Ihre Zahlung bei uns sicher ist.
Bitte kontaktieren Sie uns unter support@gismart.com mit „Gismart.Review“ in der Betreffzeile. Wir werden diese Angelegenheit gründlich untersuchen und die erforderliche Lösung bereitstellen.
Wir freuen uns darauf, von Ihnen zu hören!
Me han cobrado de PayPal 38 e en…
Me han cobrado de PayPal 38 e en Octubre y ahora 60 e sin haber aceptado nada...sois unos ladrones y os voy a denunciar a la policía....
25 gennaio 2025
Non scritta su invito
Risposta di Gismart
Estimada Sonia:
Agradecemos sus comentarios y le pedimos disculpas por las molestias. Para garantizar la claridad, nunca procesamos cargos sin confirmación. Nuestras aplicaciones son 100 % seguras y están respaldadas por múltiples sistemas de pago internacionales, como PayPal o Stripe, por lo que su pago está seguro con nosotros. Le solicitamos que se comunique con nosotros a support@gismart.com con "Gismart.Review" en el asunto. Proporcione todos los detalles que tenga y analizaremos este asunto a fondo y le brindaremos la solución necesaria.
I have just been scammed too to the…
I have just been scammed too to the tune of $80 approximately. No subscription was ever received or requested.
8 gennaio 2025
Non scritta su invito
Risposta di Gismart
Dear Joy,
Thank you for getting in touch with us!
We're so sorry to hear about your experience. Please note that we never charge without customers' consent since every step requires their confirmation. In addition, we are a professional business with thousands of happy customers. Our apps are 100% secure and backed up by multiple international payment systems such as PayPal or Stripe, so your payment is safe with us.
To help clarify any charges and resolve your concerns, kindly ask you to contact our support team directly at support@gismart.com with "Gismart.Review" in the subject line. We are always happy to help!
Scam
Scammed by this company. Not surpassed they have crap reviews. Absolute scum.
3 gennaio 2025
Non scritta su invito
Risposta di Gismart
Hello Charles.
We're sorry to hear about your frustration. We would like to understand more about he issues you're facing. Please contact us directly at support@gismart.com with "Gismart.Review" in the subject line, and we'll assist you as quickly as possible.
We look forward to resolving any issues you might have.
Noch nie von Ihnen gehört
Noch nie von Ihnen gehört, aber schon zum 2. MAL von meinem Paypal Konto Abbuchung vorgenommen. Beim ersten Mal ist mir das leider gar nicht aufgefallen. Werde mir über Paypal mein Geld zurück holen. So geht es ja nicht.
Das ist Betrug und scheinbar praktizieren Sie das häufiger.
18 dicembre 2024
Non scritta su invito
Risposta di Gismart
Hallo!
Es tut uns sehr leid, von Ihrer Erfahrung zu hören, und wir entschuldigen uns für die Verwirrung bezüglich der Gebühren. Seien Sie versichert, dass wir Benutzern keine Gebühren ohne deren Bestätigung berechnen. Um etwaige Gebühren zu klären und Ihre Bedenken auszuräumen, wenden Sie sich bitte an support@gismart.com mit „Gismart.Review“ in der Betreffzeile. Wir sind hier, um Ihnen zu helfen und sicherzustellen, dass alles geklärt wird.
THEY R THEIVES AND WANT TO START A CIVIL SUIT
If I could give no stars, I would. This company makes it impossible to cancel in the 1st place and when I had finally figured it out I was smart enough to take a screenshot of the cancelation. Come to find out they have been still stealing $ from my account for months even after the cancelation. I wrote an email today to the email with "famio.review " in subject like requesting a full refund of stolen $ or I was going to BBB and starting a CIVIL SUIT IF THE MATTER WASNT TAKEN CARE OF IN THE NEXT 24 HRS. I WILL FOLLOW UP WITH MY REVIEW IN THE NEXT 2 DAYS AND LEAVE MY EMAIL FOR AMYONE WHO IS INTERESTED IN STARTING A CIVIL SUIT. LIFE IS HARD ALREADY LAST THING WE NEED IS THEIVES WHO THRIVE OFF OF IMNOCENT HARD WORKING PEOPLE !! DONT BOTHER WRITING BACK GIGIT OR WHATEVER YOUR NAME IS. JUST MAKE YOUR CRIME RIGHT. U KNOWINGLY KNOW THERE IS A PROBLEM WITH CHARGING PEOPLE AFTER THEY CANCEL AND DONT FIX IT. THE EVIDENCE IS CLEAR BY THE REVIEWS!!
11 dicembre 2024
Non scritta su invito
Risposta di Gismart
Dear Heather,
We are sorry to hear about your experience. We take issues like this very seriously and want to assure you that we never charge users without their consent, and if a subscription is cancelled on time, no further charges should occur. You can manage your subscription anytime in your Famio account.
We appreciate you reaching out to us and understand that you’ve already contacted support. Please note that we're already working on your case.
Thank you for your patience, and we will follow up shortly.
Me están cobrando de páypal 38 e sin…
Me están cobrando de páypal 38 e sin haberlo solicitado. Voy a denunciar a Consumo y a la Policía. Me siento estafada
9 dicembre 2024
Non scritta su invito
Risposta di Gismart
¡Hola!
Lamentamos la confusión sobre los cargos. Tenga la seguridad de que no cobramos a los usuarios sin su confirmación. Para ayudar a aclarar los cargos y resolver sus inquietudes sobre la suscripción, comuníquese con nosotros a support@gismart.com con "Gismart.Review" en el asunto.
Estamos aquí para ayudarlo y asegurarnos de que todo se solucione. ¡Esperamos tener noticias suyas pronto!
i did a free trial for “my famio” or…
i did a free trial for “my famio” or “famio live” to track family- and ever since ive been trying to contact and cancel everything. No response at all and im unsure with what to do, absolute scam do not fall for there “free 50p”trials. I did it via apple pay and has rejected, as i dont have enough funds atm but eitherway how do i cancel it???
20 novembre 2024
Non scritta su invito
Risposta di Gismart
Hi!
We're so sorry to hear about your experience. Famio is designed for friends and families as a tool to track each other's location and feel more secure when traveling or going about their day. It only works if both people install the app and give consent to their location being shared. Therefore, you cannot track another person without them knowing, which also means no one can track you without your permission.
We’re sorry to hear about the confusion regarding the charges. Please be assured that we do not charge users without their confirmation. To help clarify any charges and resolve your concerns about the cancelation, please reach out to us at famio@gismart.com with "Famio.Review" in the subject line. We’re here to assist you and ensure everything is sorted out.
I quite using any app from them
I quite using any app from them. I didn't know I there was a monthly charge on my account until I stopped using that bank. They wouldn't cancel my subscription right away after contacting them and keep on charging me. I never even used the app. Don't use this app.
6 luglio 2024
Non scritta su invito
Risposta di Gismart
Dear Philip,
We're sorry to hear about your experience. Our team works hard to ensure transparency with subscription details.
If there's an unresolved issue, please email us at support@gismart.com with "Gismart.Review" in the subject line, and we’ll make sure to assist you promptly. Your feedback is valuable, and we’d like to help resolve this for you.
This is a complete scam
This is a complete scam. They take your money after u cancel the services.
Would not use, avoid.
23 novembre 2024
Non scritta su invito
Risposta di Gismart
Hello Nina,
We're sorry to hear about your experience. Please note that we never charge users without their consent, and if a subscription is cancelled on time, no further charges should occur. We would like to investigate this situation further. Could you please contact us directly at support@gismart.com with "Gismart.Review" in the subject line?
We want to resolve this for you as soon as possible.
Betrug !!!!!!!!!
Leider bemerken es viele gar nicht.
Ich zufällig. Und lieber Kundendienst. Sie sind Betrüger!! Schreiben Sie nicht dass niemandem ohne Vertragsabschluss etwas abgezogen wird.
ihr seit einfach Betrüger und Schluss!!!!
20 novembre 2024
Non scritta su invito
Risposta di Gismart
Hallo Megen,
Es tut uns leid, von deiner Frustration zu hören. Es ist uns wichtig, Transparenz und Klarheit in all unseren Prozessen zu gewährleisten. Wir sind bestrebt, alle Bedenken auszuräumen und dir bei der Suche nach einer Lösung zu helfen.
Könntest du uns bitte direkt unter support@gismart.com kontaktieren?
Wir freuen uns auf deine Nachricht!
Tried a trial for Woofz cancelled the…
Tried a trial for Woofz cancelled the subscription but there is an active direct debit every 2 weeks. Absolutely shocking
18 novembre 2024
Non scritta su invito
Risposta di Gismart
Hello Luna!
We are sorry for any confusion. Please note that we never charge users without their consent, and if a subscription is cancelled on time, no further charges should occur.
Could you please contact us directly at support@woofz.com with "Woofz.Review" in the subject line? We'll assist you as soon as possible.
Looking forward to hearing from you!
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