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Valutata 5 stelle su 5

Highly recommend Gift Moments. Great range of products, way cheaper than other online shops. I made a mistake in my customised order and they were so quick to respond and rectify the issue. The custom... Leggi di più

Valutata 1 stelle su 5

First off the product was great. My issue is that despite entering my correct address on the order (I double checked to make sure) it was addressed to another house on my street on the postage label.... Leggi di più

Valutata 5 stelle su 5

These baubles are absolutely wonderful. They are also the best price! I searched!! I ordered a variety of baubles all with different engravings, odd words and weird spellings and they all came back... Leggi di più

Valutata 5 stelle su 5

Great speedy service I placed an order after my grandad passed away for a solar light memorial personalised item. It came 2 days prior to his funeral and also arrived 1 week earlier than expected it... Leggi di più

Dettagli dell'azienda

  1. Negozio di articoli da regalo
  2. anche in
  3. Fornitore di regali aziendali
  4. Negozio di articoli per il calcio
  5. Negozio di biglietti di auguri

Scritti dall'azienda

Established in 2012, Gift Moments is a family run business dedicated to helping you find the best personalised gifts. We are an online retailer based in Worcestershire that offer a vast range of personalised gifts to suit any occasion. Whether is finding that extra special Birthday present, congratulating the newlyweds or marking a significant milestone you are sure to find the perfect and not to mention a unique gift that can be treasured for years to come. All of our gifts are made to the highest quality yet affordable! We strive to go that extra mile in providing excellent customer service to give you a happy shopping experience so you want to come back time and time again. So if you have any questions or feedback please do not hesitate to ask us at sales@giftmoments.co.uk.or


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

293 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(293)

5 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Highly recommend Gift Moments

Highly recommend Gift Moments. Great range of products, way cheaper than other online shops. I made a mistake in my customised order and they were so quick to respond and rectify the issue. The customer service is honestly exceptional - it was my mistake and they responded out of hours and on a bank holiday. Thank you!

9 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

This is a photos of my son who is…

This is a photos of my son who is wearing his beautiful made and safely send for me before his graduation. I gave showing how proud I was of him!
Thank you Sarah for helping me achieve this on his special day

Kindest regards
Tamara

27 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Musical Carousel- - Beautifully made

I brought this for my great nieces 1st birthday. I'm absolutely over the moon, it's so beautifully made and having it engraved gives it such a personal touch. My great niece just loves the lullaby. I would definitely recommend this item. Great service thank you

15 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Just want to say a massive thank you…

Just want to say a massive thank you to. I ordered a plague for my gran for going on a trip I can’t cancel which means I’d miss my funeral. I really needed it before I went away, I paid extra to get express delivery but it still said the latest I’d get it was the day I was leaving for my holiday. I emailed to ask if I could push my order and within an hour they replied and said they’d try their best. I then received it two days later 3-4 days before I was suppose to. I was over the moon because I was stressing about not getting it in time and it looks better than I expected.

10 gennaio 2026
Non scritta su invito
Valutata 4 stelle su 5

I bought 3 personalised calendars

I bought 3 personalised calendars, very nice, lovely quality and quick delivery.

However, I was disappointed when looking at the calendars to see there are no significant dates, bank holidays, Easter it would have been nice to add these on in future.

2 ottobre 2025
Non scritta su invito
Valutata 2 stelle su 5

No box for pencils. Disappointed bought personalised pencils for my…

I bought personalised pencils for my nephew, and they came loose without a box, which is not good for the present. I feel like I wasted money, as obviously I expected a box for it. So, they are not recommended as a gift. I'm so disappointed.

10 luglio 2025
Non scritta su invito
Logo di Gift Moments

Risposta di Gift Moments

Thank you for your review.

We are sorry to hear you are disappointed the pencils have not arrived in a box, however the product description states these arrive presented in a plastic wallet.

If a box was required we do sell pencil sets that come in personalised box.

Apologies for any inconvenience caused.

Kind regards,
Gift Moments

Valutata 1 stelle su 5

Ordered a personalised glasses case for…

Ordered a personalised glasses case for my child’s glasses. It’s arrived and it’s tiny, not sure what glasses would fit in it . I emailed and was told measurements were on the description, but I thought a standard case would fit a child’s pair of glasses. So double check before you order as I’m stuck with no use for this now, really disappointed

13 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

Outstanding Customer Service

I ordered a product from Gift Moments, which turned up ahead of schedule, but was unfortunately damaged. I reached out to the customer service, and I received a response straightaway. Within half an hour, they confirmed they would send me a replacement, free of charge, and expedited through next day delivery. That did indeed happen, and I was able to get my order in time for an event I was attending a day later. Very rare to find such quality and prompt resolution for online purchases. Will happily use again.

13 gennaio 2025
Valutata 5 stelle su 5

Great speedy service

Great speedy service
I placed an order after my grandad passed away for a solar light memorial personalised item. It came 2 days prior to his funeral and also arrived 1 week earlier than expected it was a gift for my nan. Amazing service all. Great customer care and feedback

8 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

Order didn’t arrive & no refund

I ordered a bracelet for my son in 15th Nov for Xmas, it never arrived and was returned to sender. I have asked for a refund but they have completely ignored all 5 emails I’ve sent, it’s now 3rd Jan. Customer service is non existent and I would never order from this company. Absolute scammers

15 novembre 2024
Non scritta su invito
Logo di Gift Moments

Risposta di Gift Moments

Hello, We have received no communication from you. We've received a few incorrect reviews recently regarding 'son bracelets' which are from Moments Gifted not Gift Moments.

Valutata 1 stelle su 5

Wrong inscription after paying £70.

Wrong inscription after paying £70.
00
How can I requested a refund.
Customer service nos.
Please

15 dicembre 2024
Non scritta su invito
Logo di Gift Moments

Risposta di Gift Moments

We have emailed several times and via SMS with no response. None of your details match any order we have. We believe this is another mix up review for Moments Gifted not Gift Moments.

Valutata 4 stelle su 5

Great customer service to rectify my problem

I purchased a custom hat as a gift and unfortunately upon receipt it was too small. Upon contacting Gift Moments they immediately arranged for production and dispatch of the correct sized hat which was gratefully received. Excellent customer service, just need to be clearer on sizing guidelines during purchase process.

26 novembre 2024
Valutata 2 stelle su 5

Very small book

My advice would be check size if order a book I assumed normal size but very small writing tiny I wouldn't be able to read it hoping my son can

7 novembre 2024
Non scritta su invito

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