The support team at DearDoc is amazing. While utilizing a platform where data comes in and out on a daily and such a mass amount it's important to have a dedicated team for when adjustments are needed... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Alberto was fantastic assisting me with an issue I was having with our calls getting forwarded. He made sure we both understood the resolution and he was quick to offer suggestions and help me to fin... Leggi di più
I've been working with Tyler for a little over a year now. He is the reason why I am still with Deardoc. He will review with me our progress and not push too too hard for new product sales. He unde... Leggi di più
We have been working with DEARDOC for a couple years and have been very happy with their services. They have been instrumental in our website set up and have worked closely with our marketing team to... Leggi di più
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Maria is great
Maria is great! She is very attentive to our requests and implements them quickly onto our website! Cannot say enough good things about her customer service and quality of work!
Handled our issue quickly!
Handled our issue quickly and thoroughly!
Maria is very responsible
Maria is very responsible, professional, promptly addresses my inquiries and requests.
Thank you for your help with my website
DearDoc question
Camille was very attentive and quick with solutions to what I had asked of her.
Very Helpful
Michelle was very helpful and explained everything to me throuroughly.
Professional and Results-Driven
We are so grateful for Maria Ochoa help and appreciate her great customer service! She was professional, attentive, and understood what we needed. The communication was clear and the results exceeded our expectations. We highly recommend her services!
My questions were answered and problem…
My questions were answered and problem was solved. Very quickly, and effectively.
The solution to my issue was easy to…
The solution to my issue was easy to implement. Fast result
STAY AWAY - No deliverables and terrible customer service.
I run a digital marketing company, and my client signed up with DearDoc for a 1-year $24,000 contract. They make promises that are not kept, the technology is mediocre, and their customer service is nonexistent. Their contract is ridiculous, not a single promise of performance or customer value, just how they intend to hold clients in to their contract - here is the content: This Payment Agreement (the "Agreement") is subject to DearDoc's standard Terms of Service ('Terms of Service"), in addition to the following terms and conditions agreed upon between DearDoc and Customer (individually "Party" or the "Parties"):
This agreement will auto-renew at the end of each contract Term (the "Renewal") unless either Party gives the other Party notice (via "written notice with verbal exit with Customer Success Manager") of termination at least 30 days prior to the end of the contract Term. In the rare event of a cancellation request, clients are required to participate in a mandatory exit interview as part of our continuous improvement process.
Upon Renewal, Customer authorizes scheduled charges to Customer via credit card or ACH account. Customer will be charged the amount indicated above each Billing Term. A receipt for each payment will be either emailed to you or available in your DearDoc billing portal, and the charge will appear on your bank statement from "DearDoc" or "Ratio Funding I LLC".
I acknowledge that product results vary and are not guaranteed.
Since the price above is significantly discounted, payments referred to herein shall not be refundable and not eligible for proration, and the Customer waives any right to charge-back this purchase with their credit card
Wow!
Wow, the assistance with what I needed was very quick and helpful. Thanks 🙏
Great Service
They are quick to add or remove anything on my website and are great at communicating.
Great customer service
Great customer service! My issue was fixed quickly and Alberto was very helpful!
Working with Camille is always a…
Working with Camille is always a pleasure
Al was able to help our clinic figure…
Al was able to help our clinic figure the best way forward for our staff to help our patients in the best way possible. thank you
Cristina was great
Cristina was great to deal with and took care of everything we needed. Great job!!!
Camille was very helpful
Camille was available right away and addressed my concern immediately. She helped me to be able to view the changes when I was unable to see them on the dashboard right away.
Camille answered my question thoroughly…
Camille answered my question thoroughly and quickly!
DearDoc support is very knowledgeable…
DearDoc support is very knowledgeable and responsive.
Camille was so helpful teaching us how…
Camille was so helpful teaching us how to use the program
Luis was very helpful in addressing all…
Luis was very helpful in addressing all my concerns and making everything a painless process.
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