Bellhop Moving - San Antonio, TX Recensioni 28

TrustScore 4.5 su 5

4,6

12634 Carriage Blvd, 78249 San Antonio, TX, US


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 3 stelle su 5

The team lead was prepared on time and everything. The 2nd person was 20 minutes late. While moving into new apartment ; one of them accidentally hit the corner of my island and damaged it Aside from... Leggi di più

Valutata 1 stelle su 5

Bellhop is the absolute worst! Do not hire them!!! I paid for 4 hours and 5 movers. I got 3 movers who only took 70% of my stuff to the new house. They left the rest at the old house. Then just left e... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Will and his team were great. I appreciated that they showed up on time and got right to work. They worked quickly and were respectful of all my items, handled everything with care. They asked questio... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Quick and efficient. The movers were very careful with items getting moved and were responsive with directions given

L'azienda ha risposto


Dettagli dell'azienda

  1. Impresa di traslochi
  2. Servizio di trasloco e immagazzinamento

Informazioni su Bellhop Moving - San Antonio, TX

Scritti dall'azienda

Bellhop is on a mission to change moving as we know it: bringing excellent service, transparency, and affordability to an industry that is known for letting customers down. Having executed hundreds of thousands of moves nationwide, Bellhop knows what’s required to make your move successful (and we have the data to back it up). Our online booking platform makes it easy to receive an estimate and book your move from the comfort of your couch. Whether you require local, long distance, or labor-only services, our technology seamlessly matches you with movers and professional drivers who are best suited for your job. And you can manage every aspect of your move online from your customer dashboard, including scheduling, communication with your move-day team, and even tipping. Available in 70 cities across 30 states, Bellhop has you covered with flexible service options, friendly and experienced movers, competitive pricing, and the industry’s best customer support. But don’t just take it from us – check out our customer reviews, which speak for themselves.
Local Moving
Long Distance Moving
Labor Only Services
Apartment Movers
Last Minute Movers
Commercial Movers

Get a free estimate today and book with $0 down!

Informazioni di contatto

  • 12634 Carriage Blvd, 78249, San Antonio, TX, Stati Uniti

  • (210) 801-9971

4,6

Eccellente

TrustScore 4.5 su 5

28 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Quick and efficient

Quick and efficient. The movers were very careful with items getting moved and were responsive with directions given

20 dicembre 2024
Logo di Bellhop Moving - San Antonio, TX

Risposta di Bellhop Moving - San Antonio, TX

Hi Dawn, we’re so happy to hear that things went well with your move! We wish you the best as you settle into your new home.

Valutata 5 stelle su 5

Efficient and good

Very kind, very efficient. These guys were life savers

23 ottobre 2024
Logo di Bellhop Moving - San Antonio, TX

Risposta di Bellhop Moving - San Antonio, TX

Maxwell, thank you for sharing your experience with us! We're so glad we got the chance to help out with your move.

Valutata 5 stelle su 5

Great service!

Guys were quick, fast, friendly and respectful. Great job!

28 luglio 2023
Logo di Bellhop Moving - San Antonio, TX

Risposta di Bellhop Moving - San Antonio, TX

Thank you for the wonderful feedback, Christina!

Valutata 5 stelle su 5

Very easy move

Very easy move. Started with the booking.

25 febbraio 2024
Logo di Bellhop Moving - San Antonio, TX

Risposta di Bellhop Moving - San Antonio, TX

Thank you for taking the time to share your fantastic moving experience with us!

Valutata 5 stelle su 5

The service was fast and accurate and…

The service was fast and accurate and the concern when moving items with care in and out of their truck.

19 febbraio 2024
Logo di Bellhop Moving - San Antonio, TX

Risposta di Bellhop Moving - San Antonio, TX

Julio, thank you for sharing your experience with us! We're so glad we got the chance to help out with your move.

Valutata 5 stelle su 5

Great experience with movers

Great experience with movers. They went above and beyond in handling my items. No issues with items broken or damaged. The movers were very personable and professional. Great job!

17 settembre 2023
Logo di Bellhop Moving - San Antonio, TX

Risposta di Bellhop Moving - San Antonio, TX

Thank you, Deborah! We're so happy to hear about your awesome experience. We wish you the best as you settle into your new place.

Valutata 1 stelle su 5

Bellhop is the absolute worst

Bellhop is the absolute worst! Do not hire them!!! I paid for 4 hours and 5 movers. I got 3 movers who only took 70% of my stuff to the new house. They left the rest at the old house. Then just left everything in the garage at the new house. Didn't bring anything inside. Damaged my walls and door frames badly. After three days discussing with Bellhop, they won't do anything! They actually want me to pay the same amount that I already paid the first time to complete the move. Ridiculous!!!

24 luglio 2023
Non scritta su invito
Logo di Bellhop Moving - San Antonio, TX

Risposta di Bellhop Moving - San Antonio, TX

We sincerely apologize for the frustration and inconvenience you experienced during your recent move with Bellhop. It is deeply disappointing to hear about the challenges you faced and the unsatisfactory service you received.

We understand the importance of a smooth and efficient moving process, and we deeply regret that we did not meet your expectations in this regard. The situation you described regarding the number of movers and the incomplete move is not reflective of the service we aim to provide.

We understand your frustration regarding the situation with your move, and we apologize for any confusion or miscommunication that may have arisen. Our intention is to provide fair and reasonable solutions to our customers, and we are sorry if the resolution process did not meet your expectations.

We did offer a 25% discount as a goodwill gesture to address the issues you faced, which was unfortunately rejected. We understand your concerns about the additional cost of a follow-up move, and we regret that we were unable to find a resolution that met your satisfaction.

Your feedback is invaluable to us, and we will use this experience to improve our processes and ensure better communication and service in the future. We appreciate your understanding and patience during this difficult situation.

If you have any further questions or concerns, please do not hesitate to reach out to our customer support team. We are here to assist you and address any further inquiries you may have.

Once again, we apologize for the inconvenience you faced and appreciate your feedback. We hope you will consider giving us another opportunity to serve you in the future.

Valutata 5 stelle su 5

Hassle Free !

Great communication ahead of move and day of move. Great team of people who are friendly and care about what they are doing. Easy and effective.

23 luglio 2023
Logo di Bellhop Moving - San Antonio, TX

Risposta di Bellhop Moving - San Antonio, TX

Larry, thank you for sharing your positive moving experience with us. We hope you are enjoying your new place!

Valutata 5 stelle su 5

Excellent Experience

Will and his team were great. I appreciated that they showed up on time and got right to work. They worked quickly and were respectful of all my items, handled everything with care. They asked questions and ensured everything was wrapped prior to loading and unwrapped when they brought it to my new house. Overall a great experience with this team.

7 maggio 2023
Logo di Bellhop Moving - San Antonio, TX

Risposta di Bellhop Moving - San Antonio, TX

Thank you, Manuel! We're so happy to hear about your awesome experience. We wish you the best as you settle into your new place.

Valutata 5 stelle su 5

William & Tyler were AWESOME

William & Tyler were AWESOME! Professional, but friendly. They checked out what needed to go, made a game plan, & got it done.
If I ever have to use movers again I will definitely use Bellhop.

28 aprile 2023
Logo di Bellhop Moving - San Antonio, TX

Risposta di Bellhop Moving - San Antonio, TX

We’re so happy to hear that you loved your move! We wish you the best as you settle into your new home.

Valutata 5 stelle su 5

Overall the experience was easy

Overall the experience was easy, the team was very friendly and helpful.

16 aprile 2023
Logo di Bellhop Moving - San Antonio, TX

Risposta di Bellhop Moving - San Antonio, TX

Raul, thank you for taking the time to write a review! We hope you enjoy your new place.

Valutata 5 stelle su 5

Amazing

Our team was super professional, efficient and nice. They showed up right on time , worked fast and had an amazing attitude!

21 luglio 2022
Logo di Bellhop Moving - San Antonio, TX

Risposta di Bellhop Moving - San Antonio, TX

Vanessa, thank you for sharing your experience with us! We're so glad that you trusted us with your move.

Valutata 5 stelle su 5

My team did an amazing job

My team did an amazing job. Just because of them I would use bellhop again! All 3 men were completely professional, determined I not lift a finger and even willing to move a few extra things when I changed my mind on where I wanted things. Amazing attitudes, communication and work!

17 febbraio 2022
Logo di Bellhop Moving - San Antonio, TX

Risposta di Bellhop Moving - San Antonio, TX

Ilissa, thank you for sharing your experience with us! We're so glad that you trusted us with your move.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più