Bellhop Moving - Las Vegas, NV Recensioni 39

TrustScore 4 su 5

3,8

817 S. Main St., 89101 Las Vegas, NV, US


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

This was our 2nd time using Bellhop Moving. Both times were outstanding service. The crews are friendly and reassuring, making you feel confident that all will go smoothly. They are on time, fast, eff... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very professional. Stayed in touch via text throughout the whole process! The movers were unbelievable, so courteous and we had no issues at all with any breakage or wall damage. Will definitely us... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

If I could give negative stars I would. They told me less than an hour before they came that the movers they were sending couldn't do what I ordered. When I said I have PODS sitting at my house... Leggi di più

Valutata 5 stelle su 5

Awesome experience and great customer service. My appointment was at 2:00 and the guys pulled up in the truck at 1:59. They made quick work off my cross town move. Would definitely use Bellhop again.... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Impresa di traslochi
  2. Servizio di trasloco e immagazzinamento

Informazioni su Bellhop Moving - Las Vegas, NV

Scritti dall'azienda

Bellhop is on a mission to change moving as we know it: bringing excellent service, transparency, and affordability to an industry that is known for letting customers down. Having executed hundreds of thousands of moves nationwide, Bellhop knows what’s required to make your move successful (and we have the data to back it up). Our online booking platform makes it easy to receive an estimate and book your move from the comfort of your couch. Whether you require local, long distance, or labor-only services, our technology seamlessly matches you with movers and professional drivers who are best suited for your job. And you can manage every aspect of your move online from your customer dashboard, including scheduling, communication with your move-day team, and even tipping. Available in 70 cities across 30 states, Bellhop has you covered with flexible service options, friendly and experienced movers, competitive pricing, and the industry’s best customer support. But don’t just take it from us – check out our customer reviews, which speak for themselves.
Local Moving
Long Distance Moving
Labor Only Services
Apartment Movers
Last Minute Movers
Commercial Movers

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Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

39 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 1 stelle su 5

If I could give negative stars I would

If I could give negative stars I would. They told me less than an hour before they came that the movers they were sending couldn't do what I ordered. When I said I have PODS sitting at my house that are leaving and painters coming tomorrow they called back and suddenly the same moving team "could" do what I was asking. When I asked how she said well htey don't have that skill and aren't the best for the job but they can probably do it. Since I was stuck I said so then since I didn't get what I paid for I get a discount or something right? They said they would note it and see if a supervisor would call me back in a few days. Horrible experience. I am extremely stressed out because now I don't trust the movers to do what I paid for and feel like I have to watch them constantly.

UPDATE: After finally getting a supervisor ERICA blamed me for how I booked they offered no recourse or how to make it right and then I sent her a video of why exactly I booked how I did. She was very indignant and offered to send another guy at full price. UNBELIVABLE.

SIDE NOTE: Dante and Dom were awesome guys as movers and did good work. Everything else was a disaster.

This is a joke. I have paid for uhaul movers and thought I would give someone else a shot. At least U-haul is honest, communicates effectively and is cheaper

26 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

Fast, Friendly and Efficient!

The guys showed up right on time and got the entire job done in 2 hours. Friendly, experienced and efficient. I can see why you came so highly recommended. Thank you.

1 dicembre 2024
Non scritta su invito
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Risposta di Bellhop Moving - Las Vegas, NV

Thank you Mike!

Valutata 5 stelle su 5

Awesome experience and great customer…

Awesome experience and great customer service. My appointment was at 2:00 and the guys pulled up in the truck at 1:59. They made quick work off my cross town move. Would definitely use Bellhop again.

29 ottobre 2024
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Risposta di Bellhop Moving - Las Vegas, NV

Kevin, we’re so happy to hear that you loved your move! We wish you the best as you settle into your new home.

Valutata 5 stelle su 5

These guys did a great job

These guys did a great job. They loaded our 2 bedroom apartment in under an hour. They were friendly, professional, and didn't break anything.

5 maggio 2024
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Risposta di Bellhop Moving - Las Vegas, NV

Amy, we’re so happy to hear that you loved your move! We wish you the best as you settle into your new home.

Valutata 5 stelle su 5

Best movers, highly recommended

This was our 2nd time using Bellhop Moving. Both times were outstanding service. The crews are friendly and reassuring, making you feel confident that all will go smoothly. They are on time, fast, efficient and very professional. We were moving out-of-state, and the cost was very reasonable, in our opinion. The Bellhop Moving system can’t be beat! We will certainly call them the next time we need to move.

16 aprile 2024
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Risposta di Bellhop Moving - Las Vegas, NV

Ed, thank you for sharing your experience with us! We're so glad we got the chance to help out with your move.

Valutata 5 stelle su 5

Amazing staff!

Friendly, quick and efficient

3 aprile 2024
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Risposta di Bellhop Moving - Las Vegas, NV

Shirley, thank you for taking the time to write a review! We hope you enjoy your new place.

Valutata 3 stelle su 5

Communication with the company was less…

Communication with the company was less than adequate. Still waiting for a call back a week later.

28 marzo 2024
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Risposta di Bellhop Moving - Las Vegas, NV

Michael, thank you for reaching out. We are investigating this issue, and we look forward to resolving your concerns.

Valutata 5 stelle su 5

Very professional and courteous, made it seamless

Very professional. Stayed in touch via text throughout the whole process! The movers were unbelievable, so courteous and we had no issues at all with any breakage or wall damage. Will definitely us again if we ever do another move!!!

28 ottobre 2023
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Risposta di Bellhop Moving - Las Vegas, NV

We’re so happy to hear that you loved your move! We wish you the best as you settle into your new home.

Valutata 5 stelle su 5

Production

Prompt , responsive, and efficient

1 ottobre 2023
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Risposta di Bellhop Moving - Las Vegas, NV

Jose, thank you for sharing your experience with us! We're so glad that you trusted us with your move

Valutata 5 stelle su 5

Great moving experience

The movers did an excellent job I would definitely recommend this service to anyone and will be using again for any future moves

24 agosto 2023
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Risposta di Bellhop Moving - Las Vegas, NV

Jared, thank you for taking the time to write a review! We hope you enjoy your new place.

Valutata 5 stelle su 5

The guys were awesome

The guys were awesome. They were very careful

12 agosto 2023
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Risposta di Bellhop Moving - Las Vegas, NV

Brian, thank you for taking the time to share your awesome moving experience with us!

Valutata 5 stelle su 5

Very punctual

Very punctual. Hard workers,clean wraped everything.would use them again.

10 luglio 2023
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Risposta di Bellhop Moving - Las Vegas, NV

Patton, thank you for sharing your experience with us! We're so glad we got the chance to help out with your move.

Valutata 5 stelle su 5

Absolutely great customer service

Absolutely great customer service! 2 guys were very friendly, fast, and courteous. They handled our cargo with great care. The final cost was even less than the quoted price. I highly recommend them!

6 giugno 2023
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Risposta di Bellhop Moving - Las Vegas, NV

Gloria, thank you for sharing your positive moving experience with us. We hope you are enjoying your new place!

Valutata 5 stelle su 5

Ease of booking

Ease of booking. Communication with company and movers before date was great. The movers were on time and efficient. If i ever did move again I’d totally use the company

29 maggio 2023
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Risposta di Bellhop Moving - Las Vegas, NV

Thank you, Lance! We're so happy to hear about your awesome experience. We wish you the best as you settle into your new place.

Valutata 2 stelle su 5

What should have taken 3 hours

What should have taken 3 hours, took 6 which is unacceptable.
Also so much damage to my walls during the move.

30 aprile 2023
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Risposta di Bellhop Moving - Las Vegas, NV

Karen, we sincerely apologize for your experience with Bellhop; this does not live up to our high standard of service. We understand that anytime the move duration is longer than the estimated time, it creates a frustrating customer experience.

As an hourly, pay-as-you-go service, we operate in non-binding estimates rather than quotes. We work to make estimates as accurate as possible by asking detailed questions during booking. However, every move is unique, and several move-day factors can contribute extra time: additional inventory, long walk, box count, travel delays, and reassembly. When we receive concerns about the duration of a move, we do everything we can to investigate the situation and evaluate the service provided in the hopes of coming to a fair resolution on the bill.

Please reach out to our Support Team at support@bellhop.com. Thank you for taking the time to share your feedback.

Valutata 1 stelle su 5

Charged me $30 extra after the move was…

Charged me $30 extra after the move was finished for no reason and became impossible to get a hold of. The nice was overpriced and the company preauthorizes the complete amount of the move before the service is even finished. Then they are supposed to “release” your money back to you, so how then, could I owe money? Would not use again

31 marzo 2023
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Risposta di Bellhop Moving - Las Vegas, NV

Joi, we appreciate your feedback about your recent experience with Bellhop. We apologize for any confusion or inconvenience caused by the service fee, which was included in the total cost of your move. We understand that this fee may have been mistimed by the system, and we apologize for any miscommunication about it. Please know that we are always striving to improve our communication with our customers, and we will work to ensure that this issue is addressed in the future. If you have any further concerns, please do not hesitate to reach out to us directly. Thank you for choosing Bellhop for your move, and we hope to have the opportunity to better serve you in the future.

Valutata 1 stelle su 5

Nobody response back to me about the…

Nobody response back to me about the final bill which i asked why to charge me much more than original quote and charged me twice without inform me after I paid full for the moving. I need the bill in detail and but no response back to me. I am very disappointed for the communication after the moving done.

The movers are not experts, but the work attitude is good. So, moving was taking too slow and longer than normal expectation.

Andy

19 febbraio 2023

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